Customer reviews of France Trampoline

9,4 /10

Based on 22 062 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3 and 4 stars

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Patrice M.

Published on 11/06/2012 à 08h56 following a purchase from 12/03/2012

more info on delivery would be good (tracking)

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Pascal C.

Published on 10/06/2012 à 21h26 following a purchase from 29/04/2012

Very quick delivery and very professional contact. The only complaint, too bad that at this price, there is no protective cover included to protect the fabric from bird droppings and others.

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Response from France Trampoline Published on 29/04/2012

Hello, Thank you for your message. We currently offer trampoline + net + ladder packs at already very advantageous prices for the quality of our products. If you are still interested in a protective cover, please note that we offer this accessory for sale on our site for all sizes of trampoline. Do not hesitate to contact us for any further information. Good afternoon, Best regards, the France Trampoline team.

Dominique J.

Published on 10/06/2012 à 09h51 following a purchase from 06/05/2012

We are satisfied, only regret: not having the protective net with the package (delay of 15 days)

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Response from France Trampoline Published on 08/05/2012

Dear Sir/Madam, our restocking of net stock will take place this Friday, June 15. You will therefore receive your protective net next week. We thank you for your patience. Best regards, the France Trampoline team.

Melanie P.

Published on 09/06/2012 à 10h48 following a purchase from 24/03/2012

Hello, Hello we ordered on your site. The processing time for the order was very quick. However, we have a remark to make about the delivery. We received a delivery notice in our mailbox without having been informed beforehand of their arrival. It would have been wise to be informed by SMS or email of the day and time slot for delivery so that we could make arrangements to receive the package. We called the delivery unit specifying the future delivery date and they did not take our request into account (the delivery did not take place). In summary, the delivery time is longer than your order processing time. Best regards

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Elsa D.

Published on 08/06/2012 à 18h55 following a purchase from 23/03/2012

I find the ordering service efficient and clear but I cannot say if I am completely satisfied as I have not yet received my trampoline.

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Eric M.

Published on 08/06/2012 à 09h36 following a purchase from 27/04/2012

Long but easy assembly, a second person needed towards the end (5 hours) the new nets with fiberglass arches are really good, finish and efficiency top. As an adult (70 kg), this trampoline is very fun, super bounce, be careful as you can go very high. The entrance door and the chassis are perfect. The oval shape in 430 allows for good movement across the entire surface. 10-year-old children (25 kg) have a lot of fun and the bounce is also excellent. The only complaint is the protective cushion which is really not thick enough, especially to protect an adult. For the durability of the mat and the net with the weather and the sun, we are

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Emmanuel C.

Published on 07/06/2012 à 19h26 following a purchase from 03/05/2012

Nothing to report.

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Christine O.

Published on 07/06/2012 à 14h23 following a purchase from 15/03/2012

THE DELIVERY

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Eric S.

Published on 07/06/2012 à 12h46 following a purchase from 22/03/2012

Satisfied with the product and the reception time

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Stephane B.

Published on 06/06/2012 à 20h51 following a purchase from 28/03/2012

unfriendly delivery person, operator on the other hand helpful

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Marhorie S.

Published on 06/06/2012 à 13h24 following a purchase from 02/05/2012

For now nothing

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Jerome A.

Published on 06/06/2012 à 09h59 following a purchase from 02/05/2012

Too bad the net is not available at the same time as the trampoline! It was mentioned during the order

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Geneviève T.

Published on 05/06/2012 à 18h53 following a purchase from 21/02/2012

Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you

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Karine L.

Published on 05/06/2012 à 09h43 following a purchase from 13/03/2012

Fast delivery, good product.

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Laurent P.

Published on 04/06/2012 à 18h53 following a purchase from 26/03/2012

A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.

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David M.

Published on 04/06/2012 à 08h52 following a purchase from 09/04/2012

Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.

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Response from France Trampoline Published on 13/04/2012

When ordering small items, 19€ for shipping is excessive, a more standard and cheaper carrier should be chosen. The ordering process is impeccable but I am very disappointed with the 2 sleeves received, made of very different fabric from the ones I already had. Customer support is very good but the last 2 people I spoke to on the phone did not give the same information, which is a shame. I will probably use the site again since I have a mischievous dog who decided to tear apart my trampoline, I am buying it piece by piece. That’s also why the 19€ shipping annoys me. I already bought a protective cover on *******, cheaper and without shipping costs (but less practical I admit, also less sturdy but under the dog's teeth, same result)

Karine D.

Published on 04/06/2012 à 08h44 following a purchase from 27/02/2012

Nothing to report

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Fabienne F.

Published on 03/06/2012 à 21h34 following a purchase from 25/03/2012

Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.

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Sophie M.

Published on 02/06/2012 à 20h48 following a purchase from 14/04/2012

Fast shipping, ease of assembly

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Patrick H.

Published on 02/06/2012 à 12h30 following a purchase from 28/04/2012

We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.

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Jean-luc B.

Published on 02/06/2012 à 10h24 following a purchase from 28/04/2012

The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.

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Jean-pierre B.

Published on 01/06/2012 à 15h17 following a purchase from 27/04/2012

Site easy to use because it is clear

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Denise L.

Published on 31/05/2012 à 19h46 following a purchase from 12/04/2012

The online process is clear.

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Patrice S.

Published on 31/05/2012 à 10h11 following a purchase from 19/04/2012

On the day of delivery, it would be desirable to have a call from the delivery person at least half an hour before their arrival instead of a call one minute before their arrival.

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Response from France Trampoline Published on 20/04/2012

Dear Sir or Madam, We apologize for this delivery issue. Our carrier must call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing their best to meet their commitments. We apologize for the inconvenience caused. We remain at your complete disposal. Sincerely, The France Trampoline team.

Raphaël S.

Published on 29/05/2012 à 21h10 following a purchase from 17/04/2012

A simpler layout and more precise photos regarding the products

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Cédric G.

Published on 29/05/2012 à 08h16 following a purchase from 27/03/2012

GOOD SITE, FAST AND PLEASANT SERVICE

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Sylvie R.

Published on 28/05/2012 à 18h15 following a purchase from 19/03/2012

Our star rating could be better but we are waiting for the delivery of the trampoline.

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Charles T.

Published on 28/05/2012 à 15h33 following a purchase from 05/03/2012

The delivery is fast but not very flexible on the time slot, between 11 am and 3 pm which blocks the day. Maybe the purchase of a tarp for winter, accessories...

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Gilles F.

Published on 28/05/2012 à 11h55 following a purchase from 09/04/2012

Too early for customer support tracking order and delay without problems

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Gaelle B.

Published on 27/05/2012 à 15h52 following a purchase from 19/02/2012

Hello, We are satisfied with our order. Just a little note to mention that the carrier took time to deliver and we were not contacted to agree on a delivery time...

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Patrice B.

Published on 25/05/2012 à 18h43 following a purchase from 06/04/2012

I would return to this site to possibly buy a trampoline when ours is in good condition...

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Nathalie C.

Published on 25/05/2012 à 16h50 following a purchase from 16/03/2012

Nothing - Very good information when I called on the phone which allowed me to place my order with full knowledge of the product to choose.

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Nathalie R.

Published on 25/05/2012 à 15h39 following a purchase from 06/04/2012

Hello I am happy for the good quality net thank you and for your seriousness

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Yves B.

Published on 25/05/2012 à 15h32 following a purchase from 02/03/2012

Good service from product search to delivery

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William G.

Published on 25/05/2012 à 14h18 following a purchase from 17/02/2012

Better quality photos on the site, to better see the details

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Florence A.

Published on 25/05/2012 à 13h37 following a purchase from 20/04/2012

dimensions modified after order due to unavailability of the initial trampoline not mentioned on the site.... so site update +++++ apart from that, fast delivery, good packaging of the material, easy assembly with 2, excellent quality trampoline, easy phone contacts with the company!

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Gilles S.

Published on 22/05/2012 à 18h18 following a purchase from 14/02/2012

Available, fast and clear team

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Monsieur C.

Published on 21/05/2012 à 16h17 following a purchase from 12/03/2012

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Cécile M.

Published on 19/05/2012 à 13h47 following a purchase from 11/02/2012

Product received quickly but not yet set up.

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Jean Christophe B.

Published on 19/05/2012 à 13h12 following a purchase from 07/04/2012

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