Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3 and 4 stars

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D
Didier L.
Rating: 4 out of 5
following a purchase from 23/03/2026
Order compliant, but a bit expensive.....
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Patrick C.
Rating: 4 out of 5
following a purchase from 22/03/2026
Nothing to report.
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Bruno V.
Rating: 4 out of 5
following a purchase from 23/03/2026
Deadline respected
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Jean Louis L.
Rating: 4 out of 5
following a purchase from 21/03/2026
Clear site allowing for informed choice
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Laurence C.
Rating: 3 out of 5
following a purchase from 19/03/2026
The items are of impeccable quality. However, I ordered 2 items and had to pay shipping fees twice. I wanted to choose free shipping but I never managed to validate my order. So I selected Chronopost, a paid service. Moreover, the jumping mat was packed in a simple open plastic bag... That makes the delivery expensive... The springs were delivered a few days later in a well-sealed box. One delivery would have been more economical and more ecological...
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Mireille D.
Rating: 4 out of 5
following a purchase from 22/02/2026
a bit complicated to install but does the job!
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Cindy R.
Rating: 4 out of 5
following a purchase from 12/03/2026
I am very happy with the product even though I regret receiving a promo code a few days after ordering!! However, the trampoline's edge does not stay between the net and the outer bar. It's a shame. There are hooks that broke very quickly as well.
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Guillaume J.
Rating: 3 out of 5
following a purchase from 11/03/2026
Delivery was late. Fortunately, the delivery person was friendly. The installation instructions were very brief, leading to errors. Some elements were difficult to install, resulting in injury. The result is fortunately up to standard!
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Quentin B.
Rating: 3 out of 5
following a purchase from 01/03/2026
Products conforming to my order, protective net for my 4.90m oval trampoline, but unfortunately damaged! Holes at the closure system of the access flap... A bit disappointed given the price, one could expect better quality!
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Karine M.
Rating: 4 out of 5
following a purchase from 08/06/2025
These are not exactly the same springs as the original ones but they are the correct size to replace the broken ones.
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Jean-christophe D.
Rating: 3 out of 5
following a purchase from 30/05/2025
Delivery time of 2 to 5 days not respected. The trampoline did not arrive in time for our child's birthday. The delivery took 10 days.
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Response from France Trampoline
Dear Sir or Madam,
We apologize for the delivery delay which occurred 2 days after the announced deadline. As a reminder, the announced deadline of 2 to 5 working days (excluding Saturday, Sunday, and public holidays) starts after handing over to the carrier. Having ordered on Friday evening, May 30, your order was handed over to the carrier the following Monday afternoon, and with the public holiday on June 9, we should have delivered to you on June 10 and not June 12. We once again apologize for this inconvenience. The France Trampoline team
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Francoise T.
Rating: 4 out of 5
following a purchase from 04/06/2025
Correct packaging, correct delivery
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Claude B.
Rating: 4 out of 5
following a purchase from 04/06/2025
Order placed quickly.
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Mirian A.
Rating: 4 out of 5
following a purchase from 31/05/2025
The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.
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Christelle N.
Rating: 3 out of 5
following a purchase from 29/05/2025
I bought a new protective net for my trampoline purchased 15 years ago. I was very disappointed with the quality of this product compared to the net I had, which was obviously purchased from you. The zipper is of a single length without a return and not reinforced, the thickness of the mesh of the net is considerably reduced. The old net must weigh double that of the new one. It's a shame to reduce costs and compromise quality. I will hesitate to recommend France trampoline now.
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Valentin M.
Rating: 4 out of 5
following a purchase from 27/05/2025
Be careful with the assembly instructions which sometimes lack precision (for the climbing dome)
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Hans B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Hello, everything is good, I would buy from you again
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Michel C.
Rating: 4 out of 5
following a purchase from 23/05/2025
Bbbb
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Boris M.
Rating: 4 out of 5
following a purchase from 25/04/2025
Very good products, very satisfied, just the delivery time was very long
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Alfredo T.
Rating: 4 out of 5
following a purchase from 20/05/2025
THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.
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Maurizio T.
Rating: 4 out of 5
following a purchase from 21/04/2025
No problem
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Valerie B.
Rating: 4 out of 5
following a purchase from 20/05/2025
Very attractive and entertaining dome for children, but you need several people to assemble it.
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Colin P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Top service
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Nicolas P.
Rating: 3 out of 5
following a purchase from 27/04/2025
The trampoline meets the description. However, a bit disappointed with the quality of the net and hooks. It does not prevent the children from slipping underneath and at the first fall one of the hooks holding it broke. I have serious doubts about the long term.
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Joachim R.
Rating: 4 out of 5
following a purchase from 27/04/2025
Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.
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Bruno B.
Rating: 4 out of 5
following a purchase from 18/05/2025
Good, but packaging still not great.
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Cécile M.
Rating: 4 out of 5
following a purchase from 15/05/2025
Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.
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Pierre Yves G.
Rating: 4 out of 5
following a purchase from 14/05/2025
happy with the service
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Jean-roger W.
Rating: 4 out of 5
following a purchase from 14/05/2025
Not bad
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Jean-paul E.
Rating: 4 out of 5
following a purchase from 26/04/2025
Good quality product, impeccable ordering process, however, relatively long delivery time.
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Sébastien V.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..
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Sébastien M.
Rating: 3 out of 5
following a purchase from 08/05/2025
Quite long to receive and average product quality (the second one in just 1 year)
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Response from France Trampoline
Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.
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Thibault M.
Rating: 4 out of 5
following a purchase from 26/04/2025
Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...
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Aurelie G.
Rating: 4 out of 5
following a purchase from 10/04/2025
The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.
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Ricardo L.
Rating: 4 out of 5
following a purchase from 08/05/2025
Very good product and fast delivery
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Meike B.
Rating: 4 out of 5
following a purchase from 17/04/2025
The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Quality product, but a bit tedious to assemble
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Pascaline B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Quality product, but a bit tedious to assemble
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Sonja W.
Rating: 3 out of 5
following a purchase from 15/04/2025
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/05/2025
Perfect
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