Customer reviews of France Trampoline

very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....

partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.

The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?

Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.

good

Fast delivery and very clean and solid packaging.

Fast and efficient but in case of issues, much less understanding. I ordered the wrong item so that is my fault but the return is unfortunately too cumbersome...

The set of elastics ordered was intended to replace those that broke quite quickly after the first season of use. This accessory could be more resistant, reflecting the very good quality of the trampoline otherwise. The price is also high - around *** per elastic. Otherwise, fast delivery.

Good phone contact and the delivery issue was quickly resolved.

Delivery times a bit long (1 month) but return following a phone call very quick and effective

All good

We had a circular hoop from the top of the net that broke during the first assembly. It's a shame we taped it... Can you replace it for us? We watched an online video before assembly, it's complementary to the manual to avoid mistakes when attaching the springs. You need to assemble the trampoline yourself to know how to disassemble it later Best regards

The assembly must be done with force for each dome bar to fit, the screws are of poor quality.

Nothing to report

I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!

Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.

Satisfied

Great item, however there were closer relay points for delivery than what was proposed! Best regards.

The material is very appealing to children, just missing a net at the top.

Perfect commercial contact but the renewed product has a less beautiful finish than the initial product.

Everything went perfectly and the product meets expectations.

Good service, very fast delivery

Fast delivery, the net seems a bit less qualitative than the original, we will see over time...

Very good product. Easy order on the site. Very good to be able to get spare parts. One downside. The pole + attachment + net + arch kit is cheaper than the arch and net alone...???!!!??? However, delivery is very problematic. In 2025, you can't ask the customer to wait for free from 08:00 to 18:00 for a home delivery... It's absurd... Change providers or find platforms closer to package pickups... Delivery is paid!!! And I have to wait at home for 10 hours?? It's shameful. This failure will make me order elsewhere next time...

Good quality trampoline but difficult to assemble in the absence of sufficiently detailed instructions in the assembly manual. Moreover, if we hadn't kept the tool to pull the springs from the old trampoline, we would never have managed to assemble it.

Product conforms to the description. Assembly requires good physical condition and at least 3 people are necessary at certain stages of construction.

The product is great, it has crazy success with friends and children who come to the house. We have negative remarks to make: The assembly of the dome and the slide is almost impossible with 2 adults, a 3rd person is needed. The manual should include a summary of the entire product: we assembled the dome entirely before realizing that we should not go all the way up to install the cabin. The spacing of the slide to stretch the fabric is mission impossible, we had to use a jack to get the gap!! There is a gap between the end of the cabin and the beginning of the slide because we could not adjust as requested in the manual, it does not work technically. Our daughter did not see the gap at one point and one leg went through, she hurt herself badly. To secure the fact of climbing on the dome and the monkey bridge we added anti-slip stickers, it would have been good if you thought to propose or provide it directly.

Service OK but the basketball attachment damages the foam protection of the trampoline posts.

Very good.

The global relay service with its automatic reminder after 8 days made me lose time and *** in reshipment. So not great.

super trampoline just one negative point nothing planned to fix it to the ground in case of wind

The material is quality as usual. Fast delivery. However, the slide had a part pre-assembled, which was pre-assembled upside down. We had to turn it around.

Ordered trampoline spare parts. Delivery to Switzerland unfortunately not possible. (= 4 stars) Therefore sent to a border station in Austria. Fast delivery. VAT refund worked smoothly, with customs receipt as pdf. Communication was good. Attention: Emails may end up in the spam folder.

Difficulty getting into the trampoline when the net is in place (opening too small)

-

3 tubes out of 8 with scratches

Quality material. Assembly a bit difficult (or poorly explained?) on certain points: safety net in particular

Purchase of a jump'up 300 trampoline, Perfect, quality, well-explained assembly and without much difficulty. Secured trampoline.

Hello, we had an issue with the springs a few weeks after our purchase. At the beginning of 2024, the boys tore the safety net while using the trampoline. We waited to change it but I admit we are a bit disappointed. When installing the net according to the recommendations, the fiber ring broke at one point. We reinforced it with repair tape... Our children are far from intensive use and yet we encountered a failure three times. Hoping this net will hold up this time.

Solid, good materials, both the structure and the net. Not easy to assemble (at least two people, one of whom should be handy) but it's worth it, we are reassured to have the children safe.