France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Fast shipping and well-marketed material. Only downside, some foam elements detach quickly.
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Response from France Trampoline
Hello, and thank you for your comment! Regarding our freestyle skis and boards, we offer two types of products depending on the intended use. The foam boards and skis are intended for moderate use by individuals. In the case of intensive use, we recommend using the PRO freestyle boards and skis instead. We remain at your disposal for any questions or comments at [email protected]. The France Trampoline team
F
Football U.
Rating: 4 out of 5
following a purchase from 01/09/2018
Good service
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A
Alicia N.
Rating: 4 out of 5
following a purchase from 04/09/2018
Jum'in very good, the transport SEUR INCOMPETENT, whenever I place an order and that transport agency comes we have problems.
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Maryline C.
Rating: 4 out of 5
following a purchase from 25/08/2018
Quality products. Problems with the assembly instructions with errors on the part numbers
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Gisele M.
Rating: 4 out of 5
following a purchase from 29/08/2018
everything ok happy
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F
Fabrice B.
Rating: 4 out of 5
following a purchase from 27/08/2018
Very good
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F
Fabrice J.
Rating: 4 out of 5
following a purchase from 24/08/2018
-
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Rachid A.
Rating: 4 out of 5
following a purchase from 20/08/2018
high quality trampoline; delivery as agreed without problem
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Hervé B.
Rating: 4 out of 5
following a purchase from 25/08/2018
The useless gift is not useful.
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P
Peggy R.
Rating: 4 out of 5
following a purchase from 23/08/2018
Good quality material
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Marie-Helene W.
Rating: 3 out of 5
following a purchase from 24/06/2018
My online order went very well (guided by phone very effectively and kindly by your advisor. Unfortunately, the delivery went badly. The delivery person did not call me as agreed (I was present completely by chance). Moreover, the package was damaged (the wooden posts of the garden shed were broken) Conclusion: France Trampoline: 10 out of 10 The delivery person: 2 out of 10
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Response from France Trampoline
Hello, and thank you for your comment. We are sorry that the delivery of your order did not go well, but we hope that the solution provided in warranty service still allowed you to fully enjoy your shed. Best regards, the France Trampoline team
V
Victor A.
Rating: 4 out of 5
following a purchase from 26/04/2018
Fast and economical
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Nicolas G.
Rating: 4 out of 5
following a purchase from 02/08/2018
good
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Christian W.
Rating: 4 out of 5
following a purchase from 16/08/2018
Good follow-up questions and quick answers, delivery within the specified time.
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Guy M.
Rating: 4 out of 5
following a purchase from 17/08/2018
The material is of good quality and the delivery is fast
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Christiane/Thierry S.
Rating: 4 out of 5
following a purchase from 21/08/2018
PAYMENT OF SHIPPING COSTS FOR AN ORDER OF *** EUROS I FIND THIS EXAGGERATED... ONE FOR THE PURCHASE OF A NON-COMPLIANT CANOPY (FOLLOWING PHONE CALL) RETURN OF THIS AND THEN QUOTE FOR CUSTOM CANOPY TO SEE NO RETURN LABEL AT YOUR EXPENSE...
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Michel D.
Rating: 4 out of 5
following a purchase from 20/08/2018
satisfied with the service, thank you.
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Natacha A.
Rating: 4 out of 5
following a purchase from 17/08/2018
Product corresponding to our order only downside received an email telling me that the order was not complete while on the site the order was complete.
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Paulette P.
Rating: 4 out of 5
following a purchase from 16/08/2018
Good
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C
Christophe F.
Rating: 4 out of 5
following a purchase from 01/08/2018
I appreciated that the salespeople contacted me by phone after I placed my order online to verify the spare parts I had ordered. The only small downside is that the diameter of the delivered posts is not the same diameter as my old ones, which made their installation more complicated.
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D
Dominique G.
Rating: 4 out of 5
following a purchase from 13/08/2018
Efficient and caring
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Paolo P.
Rating: 4 out of 5
following a purchase from 03/06/2018
Very good
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M L.
Rating: 4 out of 5
following a purchase from 10/08/2018
The product perfectly matches what we wanted
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R
Romaric R.
Rating: 4 out of 5
following a purchase from 07/08/2018
Quality trampoline that meets our expectations. Once assembled, the feeling of solidity and robustness is there. Time and use will confirm or not this very positive a priori. Easy assembly but the quality of the instructions could be improved regarding the attachment of the hooks of the protective band for the springs. Note that the video available online was made with different generations of attachment for this protective band
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Lionel G.
Rating: 4 out of 5
following a purchase from 03/08/2018
short delay for receiving the order, impeccable telephone information service, sending a wrong item quickly corrected with customer service, I recommend this site
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Sabrina G.
Rating: 4 out of 5
following a purchase from 07/08/2018
good service and good responsiveness
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Philippe W.
Rating: 4 out of 5
following a purchase from 08/08/2018
good service
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Marie Claire M.
Rating: 3 out of 5
following a purchase from 05/08/2018
Too bad the product met expectations only issue delivery longer than expected, and since we were on vacation we could hardly enjoy the trampoline that the grandparents had bought
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Response from France Trampoline
Hello, Thank you for your comment. Although the delivery of your trampoline did take place within 5 working days after shipment as announced on the site, we are sorry that this delay did not bring you complete satisfaction and understand your disappointment at not being able to enjoy your trampoline as planned. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team
S
Silvia O.
Rating: 4 out of 5
following a purchase from 05/08/2018
Good product and very efficient shipping service
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Nathalie B.
Rating: 4 out of 5
following a purchase from 25/07/2018
Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.
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Guénia B.
Rating: 4 out of 5
following a purchase from 30/07/2018
Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad
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A
Aline L.
Rating: 4 out of 5
following a purchase from 06/08/2018
Very good product
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Pauline F.
Rating: 4 out of 5
following a purchase from 04/08/2018
Very good product but difficult to assemble
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Olivier R.
Rating: 4 out of 5
following a purchase from 29/07/2018
Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).
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Yaen P.
Rating: 4 out of 5
following a purchase from 06/08/2018
package received in good condition simple and correct packaging
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David B.
Rating: 4 out of 5
following a purchase from 31/07/2018
DELIVERED QUICKLY, and very good quality
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Brigitte A.
Rating: 4 out of 5
following a purchase from 04/08/2018
Good
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Magalie B.
Rating: 4 out of 5
following a purchase from 01/08/2018
Good service received on time
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Hervé F.
Rating: 4 out of 5
following a purchase from 01/08/2018
Call to check if there was no error on the order, well done nice initiative.
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Rene A.
Rating: 4 out of 5
following a purchase from 02/08/2018
very good just for the assembly plan a bit small.
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