Customer reviews of France Trampoline

F

Fabrice J.

Rating: 4 out of 5

Published on 17/09/2018 à 18h20 following a purchase from 24/08/2018

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Rachid A.

Rating: 4 out of 5

Published on 17/09/2018 à 14h14 following a purchase from 20/08/2018

high quality trampoline; delivery as agreed without problem

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Hervé B.

Rating: 4 out of 5

Published on 17/09/2018 à 08h58 following a purchase from 25/08/2018

The useless gift is not useful.

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Peggy R.

Rating: 4 out of 5

Published on 16/09/2018 à 14h50 following a purchase from 23/08/2018

Good quality material

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Marie-helene W.

Rating: 3 out of 5

Published on 15/09/2018 à 15h18 following a purchase from 24/06/2018

My online order went very well (guided by phone very effectively and kindly by your advisor. Unfortunately, the delivery went badly. The delivery person did not call me as agreed (I was present completely by chance). Moreover, the package was damaged (the wooden posts of the garden shed were broken) Conclusion: France Trampoline: 10 out of 10 The delivery person: 2 out of 10

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Response from France Trampoline Published on 26/06/2018

Hello, and thank you for your comment. We are sorry that the delivery of your order did not go well, but we hope that the solution provided in warranty service still allowed you to fully enjoy your shed. Best regards, the France Trampoline team

V

Victor A.

Rating: 4 out of 5

Published on 14/09/2018 à 14h29 following a purchase from 26/04/2018

Fast and economical

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Nicolas G.

Rating: 4 out of 5

Published on 13/09/2018 à 21h31 following a purchase from 02/08/2018

good

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Christian W.

Rating: 4 out of 5

Published on 13/09/2018 à 18h49 following a purchase from 16/08/2018

Good follow-up questions and quick answers, delivery within the specified time.

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Guy M.

Rating: 4 out of 5

Published on 13/09/2018 à 08h37 following a purchase from 17/08/2018

The material is of good quality and the delivery is fast

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Christiane/thierry S.

Rating: 4 out of 5

Published on 12/09/2018 à 18h32 following a purchase from 21/08/2018

PAYMENT OF SHIPPING COSTS FOR AN ORDER OF *** EUROS I FIND THIS EXAGGERATED... ONE FOR THE PURCHASE OF A NON-COMPLIANT CANOPY (FOLLOWING PHONE CALL) RETURN OF THIS AND THEN QUOTE FOR CUSTOM CANOPY TO SEE NO RETURN LABEL AT YOUR EXPENSE...

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Michel D.

Rating: 4 out of 5

Published on 10/09/2018 à 13h59 following a purchase from 20/08/2018

satisfied with the service, thank you.

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Natacha A.

Rating: 4 out of 5

Published on 10/09/2018 à 08h10 following a purchase from 17/08/2018

Product corresponding to our order only downside received an email telling me that the order was not complete while on the site the order was complete.

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Paulette P.

Rating: 4 out of 5

Published on 08/09/2018 à 15h32 following a purchase from 16/08/2018

Good

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Christophe F.

Rating: 4 out of 5

Published on 07/09/2018 à 13h48 following a purchase from 01/08/2018

I appreciated that the salespeople contacted me by phone after I placed my order online to verify the spare parts I had ordered. The only small downside is that the diameter of the delivered posts is not the same diameter as my old ones, which made their installation more complicated.

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Dominique G.

Rating: 4 out of 5

Published on 04/09/2018 à 09h37 following a purchase from 13/08/2018

Efficient and caring

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Paolo P.

Rating: 4 out of 5

Published on 03/09/2018 à 18h11 following a purchase from 03/06/2018

Very good

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M L.

Rating: 4 out of 5

Published on 03/09/2018 à 10h24 following a purchase from 10/08/2018

The product perfectly matches what we wanted

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R

Romaric R.

Rating: 4 out of 5

Published on 30/08/2018 à 14h19 following a purchase from 07/08/2018

Quality trampoline that meets our expectations. Once assembled, the feeling of solidity and robustness is there. Time and use will confirm or not this very positive a priori. Easy assembly but the quality of the instructions could be improved regarding the attachment of the hooks of the protective band for the springs. Note that the video available online was made with different generations of attachment for this protective band

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Lionel G.

Rating: 4 out of 5

Published on 30/08/2018 à 10h22 following a purchase from 03/08/2018

short delay for receiving the order, impeccable telephone information service, sending a wrong item quickly corrected with customer service, I recommend this site

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Sabrina G.

Rating: 4 out of 5

Published on 29/08/2018 à 21h36 following a purchase from 07/08/2018

good service and good responsiveness

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Philippe W.

Rating: 4 out of 5

Published on 29/08/2018 à 09h52 following a purchase from 08/08/2018

good service

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Marie Claire M.

Rating: 3 out of 5

Published on 28/08/2018 à 17h11 following a purchase from 05/08/2018

Too bad the product met expectations only issue delivery longer than expected, and since we were on vacation we could hardly enjoy the trampoline that the grandparents had bought

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Response from France Trampoline Published on 09/08/2018

Hello, Thank you for your comment. Although the delivery of your trampoline did take place within 5 working days after shipment as announced on the site, we are sorry that this delay did not bring you complete satisfaction and understand your disappointment at not being able to enjoy your trampoline as planned. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team

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Silvia O.

Rating: 4 out of 5

Published on 28/08/2018 à 16h38 following a purchase from 05/08/2018

Good product and very efficient shipping service

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Nathalie B.

Rating: 4 out of 5

Published on 28/08/2018 à 14h55 following a purchase from 25/07/2018

Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.

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Guénia B.

Rating: 4 out of 5

Published on 28/08/2018 à 10h21 following a purchase from 30/07/2018

Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad

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Aline L.

Rating: 4 out of 5

Published on 27/08/2018 à 10h40 following a purchase from 06/08/2018

Very good product

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Pauline F.

Rating: 4 out of 5

Published on 27/08/2018 à 09h45 following a purchase from 04/08/2018

Very good product but difficult to assemble

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Olivier R.

Rating: 4 out of 5

Published on 27/08/2018 à 08h16 following a purchase from 29/07/2018

Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).

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Yaen P.

Rating: 4 out of 5

Published on 26/08/2018 à 20h14 following a purchase from 06/08/2018

package received in good condition simple and correct packaging

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David B.

Rating: 4 out of 5

Published on 26/08/2018 à 13h24 following a purchase from 31/07/2018

DELIVERED QUICKLY, and very good quality

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Brigitte A.

Rating: 4 out of 5

Published on 26/08/2018 à 09h48 following a purchase from 04/08/2018

Good

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Magalie B.

Rating: 4 out of 5

Published on 24/08/2018 à 14h11 following a purchase from 01/08/2018

Good service received on time

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Hervé F.

Rating: 4 out of 5

Published on 23/08/2018 à 13h36 following a purchase from 01/08/2018

Call to check if there was no error on the order, well done nice initiative.

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Rene A.

Rating: 4 out of 5

Published on 23/08/2018 à 09h51 following a purchase from 02/08/2018

very good just for the assembly plan a bit small.

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Jessica G.

Rating: 4 out of 5

Published on 22/08/2018 à 15h21 following a purchase from 02/08/2018

Very good quality trampoline, not more expensive than elsewhere and easy to assemble. I really recommend, you can order with your eyes closed. Just the delivery person who is not very friendly, the boxes very damaged and dropped right in front of the doorbell... and the trampoline (which is very heavy) had to be built at the back of the garden (75m away) when we have a path that allows entry with the truck.

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Yann L.

Rating: 4 out of 5

Published on 22/08/2018 à 15h15 following a purchase from 24/07/2018

Great. Online order, very satisfactory customer service contact. Product as described, well packaged. Just a pity that the carrier did not call as agreed to confirm the delivery day.

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D

Didier R.

Rating: 4 out of 5

Published on 22/08/2018 à 13h37 following a purchase from 02/08/2018

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Stéphanie L.

Rating: 4 out of 5

Published on 21/08/2018 à 18h17 following a purchase from 27/07/2018

Order arrived on time and at a relay point which is appreciated.

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Youcef B.

Rating: 4 out of 5

Published on 21/08/2018 à 08h47 following a purchase from 18/07/2018

very good

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Nicole M.

Rating: 4 out of 5

Published on 20/08/2018 à 14h18 following a purchase from 27/07/2018

no comments = all OK

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