Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 4 stars

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C
Christophe C.
Rating: 4 out of 5
following a purchase from 04/10/2017
Very good
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Marie-laure M.
Rating: 4 out of 5
following a purchase from 04/10/2017
Product quite expensive but the quality is there! However, assembly is quite complicated and long compared to the one assembled previously.
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Diana G.
Rating: 4 out of 5
following a purchase from 03/10/2017
I was afraid to buy something that has to be as safe as a trampoline for my children online; after looking at millions of pages, I decided on this brand and I am delighted, it is solid and resistant with impeccable finishes, the shipping was quick and the delivery easy! To put a downside, although the assembly is simple because the instructions are very clear and there are videos on YouTube, it really requires quite a bit of strength.
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Manon D.
Rating: 4 out of 5
following a purchase from 02/10/2017
Fast and good product!
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Andrea R.
Rating: 4 out of 5
following a purchase from 25/09/2017
quickly found, quickly bought, and quickly delivered.
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Clément A.
Rating: 4 out of 5
following a purchase from 21/09/2017
Very good product, the children are delighted! Four boys aged 1 to 8 years
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Thierry F.
Rating: 4 out of 5
following a purchase from 01/08/2017
I find it very good to have been contacted by phone to verify my order.
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Francoisxavier M.
Rating: 4 out of 5
following a purchase from 22/09/2017
Slight delivery delay due to holidays otherwise good service. Call from the delivery person. Delivery as agreed.
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Roger Machart J.
Rating: 4 out of 5
following a purchase from 31/08/2017
Correct
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Sylviane R.
Rating: 4 out of 5
following a purchase from 21/09/2017
Quick handling of our order. Not yet received in Guyana where the shipment is carried out by a freight forwarder.
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Pietro R.
Rating: 4 out of 5
following a purchase from 19/09/2017
Good service and good support
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Y Y.
Rating: 4 out of 5
following a purchase from 17/09/2017
Excellent trampoline. Our daughter is delighted. And having spent some time on it myself, it seems quite robust. The net is resistant and the padding protects the springs well. A very good choice. However, for assembly, we are far from the two hours announced even if the instructions are quite clear and a tutorial video is available. The parts are very hard to fit together and the process is quite long (almost 5 hours for 3 people)
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Pedro T.
Rating: 4 out of 5
following a purchase from 19/09/2017
It wouldn't be bad to receive the tracking code from the transport company in the confirmation email.
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Iker A.
Rating: 4 out of 5
following a purchase from 05/09/2017
In general, the service and attention are very good. We had some problems with the delivery date we had planned, but finally everything arrived quite quickly and in perfect condition. The product is very good, great quality.
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Stephanie G.
Rating: 4 out of 5
following a purchase from 07/09/2017
I was very well informed by the agents for my order, thank you
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Celine C.
Rating: 4 out of 5
following a purchase from 18/09/2017
Correct service. Package received on time and in good condition. Explanatory notice and simple assembly. Aesthetic and sturdy product. Recommendation +++
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Sylvie A.
Rating: 4 out of 5
following a purchase from 18/09/2017
Perfectly suitable for a child who enjoys doing flips, however, it squeaks and it's quite annoying
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Magali P.
Rating: 4 out of 5
following a purchase from 17/07/2017
Doubt about the resistance of the fabric but time will tell
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Francoise V.
Rating: 4 out of 5
following a purchase from 30/08/2017
SMALL DELIVERY ISSUE DUE TO A STOCK OUTAGE
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Fernando S.
Rating: 4 out of 5
following a purchase from 16/09/2017
Clear page and fast service. Everything correct
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Luc J.
Rating: 4 out of 5
following a purchase from 03/08/2017
Product conforms to the descriptions.
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Thibaut R.
Rating: 4 out of 5
following a purchase from 17/09/2017
Shipping costs are quite significant. Happy with the quality.
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François R.
Rating: 4 out of 5
following a purchase from 26/08/2017
Product advertised in stock then out of stock. Final delay acceptable.
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Sebastien J.
Rating: 4 out of 5
following a purchase from 14/09/2017
Fast and respected deadlines. No problems during the order
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Kelly G.
Rating: 3 out of 5
following a purchase from 02/09/2017
the delays are quite long, but the product is worth it!
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Response from France Trampoline
Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.
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Michelle P.
Rating: 4 out of 5
following a purchase from 31/08/2017
Good value for money. Very nice mat looks solid, I will see over time
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Joel P.
Rating: 4 out of 5
following a purchase from 13/09/2017
I am very satisfied with the overall service. I rated 4 stars because I want to see the quality of the tarp over time.
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Bruno D.
Rating: 4 out of 5
following a purchase from 04/09/2017
only problem / out of stock so waiting time;
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Julia V.
Rating: 4 out of 5
following a purchase from 11/09/2017
Just a problem with assembly, a part of the instructions was missing
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Didier F.
Rating: 4 out of 5
following a purchase from 10/09/2017
good service.
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Guylaine F.
Rating: 4 out of 5
following a purchase from 21/07/2017
The only downside is the unavailability of my item before the beginning of September for an order placed at the end of June or beginning of July, announced at the end of August and delivered mid-September.
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Antoine M.
Rating: 4 out of 5
following a purchase from 21/08/2017
Very good
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Sylvie C.
Rating: 4 out of 5
following a purchase from 31/08/2017
Satisfied with the product
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Nadège R.
Rating: 4 out of 5
following a purchase from 05/09/2017
Satisfied with the responsiveness of customer service.
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Alain B.
Rating: 4 out of 5
following a purchase from 04/09/2017
Very professional
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Mathieu R.
Rating: 4 out of 5
following a purchase from 02/09/2017
Quality trampoline, maybe a bit too much for our 3-year-old daughter, so I find it a bit hard but it will last over time for sure. Nothing to say about the quality of the service.
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Celestino S.
Rating: 4 out of 5
following a purchase from 03/09/2017
The key provided to tighten the trampoline connections needs to be reviewed as it is ineffective or even impossible to compress the fixings with it.
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Thérèse L.
Rating: 4 out of 5
following a purchase from 03/09/2017
Item too expensive but of quality. Delivery without problems with short delays
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Karine H.
Rating: 4 out of 5
following a purchase from 02/09/2017
Very good product but the delivery service is a real disaster: 2 deliveries that were postponed/cancelled by the carrier...
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Sylvie C.
Rating: 4 out of 5
following a purchase from 28/08/2017
Very good material, just a serious problem with the carrier who delivered the packages on a half pallet with the plastic completely torn....To be reviewed. The brackets for fixing the net bars are too small, we had to wait 1 week (it was quick and without difficulties) to get the new brackets. Thank you for better controlling the material when leaving the factory.
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