Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 4 stars

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Brunet D.

Published on 24/09/2017 à 20h14 following a purchase from 23/08/2017

Hello; the material seems to be of good quality, however, for the installation, a manual is missing. How to make the knots? ......

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Angelina V.

Published on 23/09/2017 à 09h13 following a purchase from 10/08/2017

on time, perfect.

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Nicolas F.

Published on 22/09/2017 à 16h22 following a purchase from 24/08/2017

Correct delivery

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Gerard M.

Published on 17/09/2017 à 20h17 following a purchase from 19/08/2017

Service RAS Product quality: very good

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Arnaud V.

Published on 14/09/2017 à 18h27 following a purchase from 23/08/2017

Services and items: OK Transporter: NOK

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Cambrils P.

Published on 14/09/2017 à 10h14 following a purchase from 23/08/2017

Customer service is good, and in our last order, we did not have delays which made us more satisfied with the service.

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Stephanie I.

Published on 13/09/2017 à 08h11 following a purchase from 22/08/2017

Nothing to report. Good quality product..

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Celine K.

Published on 12/09/2017 à 20h18 following a purchase from 21/08/2017

pleasant trampoline for children with a good bounce.

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Eudes S.

Published on 11/09/2017 à 18h22 following a purchase from 19/08/2017

Overall satisfied with France Trempoline. However, for the delivery, I was informed by phone that the delivery person would come before 08:30, so I organized my day accordingly. At 08:45, not having arrived, I called to indicate that I had to leave. I was told I would be called back for another appointment during the day, and when I called back, I spoke to another person who told me that the appointments were for half-days... in the end, the delivery person came in the afternoon after calling him 20 minutes before! Luckily, I was able to make a round trip to be present... Delivery is really a very sensitive point! Moreover, a delivery proposal with assembly would be appreciated.

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Rodolphe G.

Published on 11/09/2017 à 13h40 following a purchase from 14/08/2017

Very happy with my purchase. Delivery in good conditions. Very happy to have found the trampoline already assembled. Thank you.

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Béatrice D.

Published on 11/09/2017 à 10h16 following a purchase from 19/08/2017

Happy with my purchase

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Frederic Q.

Published on 11/09/2017 à 10h14 following a purchase from 21/08/2017

Nothing to report

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Alice R.

Published on 11/09/2017 à 08h52 following a purchase from 21/08/2017

listening team and very friendly. High quality product.

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Rolando J.

Published on 09/09/2017 à 08h13 following a purchase from 18/08/2017

Very nice trampoline, good quality, just a defect in the weaving of the net which apparently is only aesthetic, the supplier sent me a trampofoot for the inconvenience.

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Yves L.

Published on 07/09/2017 à 20h32 following a purchase from 13/08/2017

The carrier is not very fast. I had to contact them 2 times to be delivered. Otherwise, the trampoline is not bad. I had a low-end trampoline before, and I see the difference. The quality seems to be there. We'll see if over time, the protective cover and net will hold up. The bounce is really good, the trampoline doesn't move much when you jump on it, you don't see it deforming. For now, the kids are thrilled and so are we. We'll see over time if it lasts longer than the others.

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Arnaud V.

Published on 07/09/2017 à 09h15 following a purchase from 11/08/2017

Well-designed site. Delivery time announced 5 working days, but 10 actual days. The trampoline springs squeak.

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Response from France Trampoline Published on 12/08/2017

Hello, We thank you for trusting France Trampoline for your purchase. We sincerely apologize for the additional delay: August 15th being a holiday and your order being placed on Friday evening, this delayed its shipping by one day. Nevertheless, the delivery time announced by our carrier was indeed respected: your order was handed over to them on 17/08/2017 and delivery was made on 21/08/2017. For any order of products in stock, we commit to shipping within 48 working hours. An additional delivery time of 2 to 5 days is then added, so that the carrier can deliver your order to you. Regarding the squeaking springs, this can unfortunately happen at the beginning of the trampoline's use. We invite you to be a little patient, while the springs

Guy C.

Published on 07/09/2017 à 08h29 following a purchase from 14/08/2017

VERY GOOD

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Nicole B.

Published on 06/09/2017 à 18h32 following a purchase from 15/08/2017

Disappointed with the product which is not sturdy.

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Response from France Trampoline Published on 19/08/2017

Hello, Thank you for your message. We are sincerely sorry that the product did not bring you complete satisfaction. We are committed to offering you quality products. Our sales service will soon contact you to try to understand what happened. See you soon, The France Trampoline Team

Lucien P.

Published on 06/09/2017 à 17h45 following a purchase from 14/08/2017

Very happy with this order and your services. We could have given 5 stars but the downside is due to the delivery: some material was damaged, the box was crushed and therefore some parts were missing. After some phone calls with you, you had no difficulty replacing the damaged or missing parts and we received everything quickly. Very cordial welcome from you and we thank you for that. Good material. We recommend you.

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Valerie F.

Published on 06/09/2017 à 11h39 following a purchase from 12/08/2017

Very good quality The price is a bit of a barrier but we do not regret our purchase

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Clement R.

Published on 05/09/2017 à 20h53 following a purchase from 12/07/2017

Two small errors in understanding the specifications. It remains a complex product. One must take the time to communicate to understand each other well.

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Brice L.

Published on 05/09/2017 à 09h41 following a purchase from 17/07/2017

Very happy with my net

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Francois M.

Published on 04/09/2017 à 14h39 following a purchase from 13/08/2017

I needed to replace the trampoline springs. Serious site, easy to access, but I didn't see anything in the spare parts to change the foam in the covers that protect the springs. I recommend the site

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Noel B.

Published on 03/09/2017 à 11h54 following a purchase from 12/08/2017

The product is perfect and meets my expectations. It even seems reinforced compared to the original product.

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Jana K.

Published on 03/09/2017 à 10h25 following a purchase from 24/08/2017

very good patient telephone advice. Very satisfied with the product. Point deduction for the delivery company!

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F L.

Published on 02/09/2017 à 08h38 following a purchase from 10/08/2017

very good

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Nelly Q.

Published on 31/08/2017 à 12h13 following a purchase from 31/07/2017

Very good

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Annick H.

Published on 31/08/2017 à 11h44 following a purchase from 08/08/2017

Very good service

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Sylvie G.

Published on 31/08/2017 à 11h33 following a purchase from 10/08/2017

Pleasant games and satisfactory delivery

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Claire C.

Published on 30/08/2017 à 11h23 following a purchase from 06/07/2017

Very happy with our purchase. Quality net is obvious. Thoughtful and honest advice. The only downside would be regarding the installation. I find that the installation aids and advice are lacking. Especially concerning the re-tensioning of the net. But I will call to ask for advice ;)

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Patrick E.

Published on 30/08/2017 à 09h33 following a purchase from 08/08/2017

good

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Ginette D.

Published on 29/08/2017 à 20h59 following a purchase from 26/07/2017

good overall performance (product quality, packaging, small downside for the assembly instructions in English only with drawings that are sometimes not descriptive enough)

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Patrice R.

Published on 29/08/2017 à 15h43 following a purchase from 08/08/2017

Quality service

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Delphine M.

Published on 28/08/2017 à 20h59 following a purchase from 05/08/2017

Delivery and product impeccable. Compared to trampolines from other brands, our oval 420 is really of better quality and the oval shape allows for advancement, very fun! However, a big downside on the assembly instructions which are not precise enough. The online assembly video is very useful!

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Jerome F.

Published on 28/08/2017 à 18h37 following a purchase from 05/08/2017

Very good contact as a new customer, I received a call from the sales department to make sure I hadn't made a mistake since I had never ordered before.

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Olivier M.

Published on 28/08/2017 à 14h52 following a purchase from 05/08/2017

Very good for the deadlines and the quality of the packaging. The assembly documentation could be more precise.

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David T.

Published on 28/08/2017 à 10h35 following a purchase from 05/08/2017

Very good quality. Easy assembly

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Xavier R.

Published on 28/08/2017 à 08h24 following a purchase from 30/07/2017

Speed in ordering, seriousness.

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Eva B.

Published on 27/08/2017 à 08h56 following a purchase from 21/08/2017

Delivery was fast and problem-free, great trampoline, the assembly was also manageable. The only downside: the wrong safety net was probably delivered. The overlapping net at the entrance was crucial for our purchase decision, but we received one with a zipper. However, I assume that this will be remedied.

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Ludovic H.

Published on 24/08/2017 à 17h24 following a purchase from 29/07/2017

very good product (having compared it to others), it assembles quite well. the spring protection is of very good quality. no complaints about the quality of the materials used some difficulties in assembling the net (a lot of tension to manage to pass it under the trampoline). a downside: the edge of the spring protection that does not stay under the trampoline)

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