Customer reviews of France Trampoline

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Francois A.

Rating: 4 out of 5

Published on 03/10/2016 à 10h53 following a purchase from 01/09/2016

Very good; reminder to ensure the correct order. Nothing to complain about.

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Michaël S.

Rating: 3 out of 5

Published on 02/10/2016 à 15h15 following a purchase from 11/09/2016

Product received not conforming to the order (diameter error), however, the after-sales service was responsive and sent the correct product quickly.

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Response from France Trampoline Published on 15/09/2016

Hello Madam, Thank you for your comment and indeed, after verification, our preparation service had sent 4 foam tubes of the wrong diameter and we apologize again for this. As you have noticed, the return was indeed very quick and we thank you for noting it in your comment. We remain at your disposal if necessary. The France Trampoline team.

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Jocelyn T.

Rating: 4 out of 5

Published on 29/09/2016 à 20h35 following a purchase from 07/09/2016

Very good product. Just a delay in delivery due to the carrier. Good commercial follow-up from France Trampoline during this issue.

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Duthen G.

Rating: 4 out of 5

Published on 29/09/2016 à 15h24 following a purchase from 31/08/2016

Product conforms to the description and delivered on time. For assembly, I recommend watching the very well-made video tutorials, the paper assembly guide is less clear. The trampoline seems to be of good quality. To see in the long term but it already brings happiness to the family!

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Lemaire A.

Rating: 4 out of 5

Published on 29/09/2016 à 13h33 following a purchase from 07/09/2016

Whether by phone or email, you were efficient and quick for the delivery, no problem assembling the trampoline, no worries.

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Matthieu C.

Rating: 3 out of 5

Published on 29/09/2016 à 12h57 following a purchase from 06/09/2016

The delivery of the material was quick: 4 days. Previously, the seller was able to inform us well over the phone, reassure us, and give us simple instructions upon receipt. However, the anchoring sheets are missing from my package: this is the reason for 3 stars instead of 5.

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Response from France Trampoline Published on 10/09/2016

Hello, we have taken your feedback into account. The fixing kit will soon be available and as indicated at the time of the order, it will be sent to you as soon as it is available and at no additional cost! We regret to see that this gesture does not fully satisfy you. We take note of it. We remain at your disposal and thank you for your patience. The France Trampoline team.

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Rene P.

Rating: 4 out of 5

Published on 29/09/2016 à 08h54 following a purchase from 29/08/2016

very satisfied

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Severine D.

Rating: 4 out of 5

Published on 28/09/2016 à 18h49 following a purchase from 08/09/2016

Very good. No problems with the order.

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David S.

Rating: 4 out of 5

Published on 28/09/2016 à 17h25 following a purchase from 05/09/2016

Simplicity in assembly, beautiful quality, appropriate safety, I am perfectly satisfied. The only small problem is that the spring protection cover slips during the use of the trampoline.

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Stephane Q.

Rating: 4 out of 5

Published on 28/09/2016 à 12h43 following a purchase from 05/09/2016

net conforms to my expectations

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Jaume F.

Rating: 4 out of 5

Published on 27/09/2016 à 21h51 following a purchase from 22/08/2016

The trampoline is perfect, we set it up in a few hours and it seems very sturdy. Just one downside, the protective cover broke at the first use.

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Eric C.

Rating: 4 out of 5

Published on 27/09/2016 à 17h25 following a purchase from 03/09/2016

A fast delivery, and a perfectly adapted product, easy to set up

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Bernard V.

Rating: 4 out of 5

Published on 27/09/2016 à 12h56 following a purchase from 01/09/2016

Nothing to complain about, good service

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Lancine K.

Rating: 4 out of 5

Published on 27/09/2016 à 10h33 following a purchase from 02/09/2016

satisfied

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Maud G.

Rating: 4 out of 5

Published on 26/09/2016 à 08h38 following a purchase from 03/09/2016

Very good purchase, easy to assemble and the result seems very sturdy.

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Sardan J.

Rating: 4 out of 5

Published on 24/09/2016 à 20h44 following a purchase from 02/09/2016

Serious and reliable company, despite a slight problem with some carabiners, the handling for the replacement of defective parts was quick and efficient.

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Julien P.

Rating: 4 out of 5

Published on 23/09/2016 à 09h23 following a purchase from 22/08/2016

Thank you for the efficiency and service. Team attentive and reassuring. My sons' birthday went well thanks to the speed of delivery. ***

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David L.

Rating: 4 out of 5

Published on 22/09/2016 à 10h27 following a purchase from 01/09/2016

Very good

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Isabelle R.

Rating: 4 out of 5

Published on 22/09/2016 à 08h21 following a purchase from 31/08/2016

I am still missing the foot trampoline which is set and was not in the delivery!

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Christine P.

Rating: 4 out of 5

Published on 21/09/2016 à 15h54 following a purchase from 30/08/2016

Everything went well

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Caroline S.

Rating: 4 out of 5

Published on 21/09/2016 à 10h43 following a purchase from 26/08/2016

Quality product. Delivery circuit well identified. Just missing the confirmation that the missing product will indeed be delivered as indicated when ordering. But no confirmation in the order summary.

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Sandrine A.

Rating: 4 out of 5

Published on 17/09/2016 à 14h49 following a purchase from 16/08/2016

Ok for the trampoline but I'm still waiting for the anchoring kit.

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Response from France Trampoline Published on 19/08/2016

Hello, we have taken your feedback regarding the trampoline into account and we are pleased to see that the trampoline suits you. Regarding the ground fixing kit, it will be sent at the end of September as indicated on the website when you placed your order. The France Trampoline team.

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Elisabeth T.

Rating: 4 out of 5

Published on 13/09/2016 à 21h34 following a purchase from 20/08/2016

It is a good product well secured for children. Too bad the anchoring kit is missing and that the delay is so long to receive it (1 month). The trampoline can serve both small and large and keeps all its promises!!!

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Marie-odile D.

Rating: 4 out of 5

Published on 13/09/2016 à 18h21 following a purchase from 23/08/2016

the service was satisfactory, the package delivered on time. No particular problem.

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Paul V.

Rating: 4 out of 5

Published on 13/09/2016 à 14h38 following a purchase from 19/08/2016

ok for receiving the package in very good condition, if possible the delivery person could perhaps specify delivery in the morning or afternoon

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Cathy F.

Rating: 4 out of 5

Published on 13/09/2016 à 14h37 following a purchase from 22/08/2016

very good site very easy to use. Delivered on time with a call for delivery then confirmed by text. However, still waiting for the rest of my order and no information on this subject.

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Cyril R.

Rating: 4 out of 5

Published on 11/09/2016 à 08h16 following a purchase from 03/08/2016

Very good handling, follow-up and delivery

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Claude G.

Rating: 4 out of 5

Published on 09/09/2016 à 17h42 following a purchase from 12/08/2016

-

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Jocelyne D.

Rating: 4 out of 5

Published on 09/09/2016 à 16h50 following a purchase from 18/08/2016

Order deadlines respected. Products well packaged.

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Maguy R.

Rating: 4 out of 5

Published on 09/09/2016 à 09h43 following a purchase from 16/08/2016

2 orders placed by phone... I only had to deal with specially efficient and friendly people. The only downside is that the transport cost (to Corsica) is sometimes higher than the order amount. I recommend without hesitation

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Jérôme B.

Rating: 4 out of 5

Published on 08/09/2016 à 21h54 following a purchase from 16/08/2016

Very good

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Jérémy K.

Rating: 4 out of 5

Published on 08/09/2016 à 20h57 following a purchase from 15/08/2016

Order processing was quick. Small downside, I received another customer's order instead of mine, but they did what was necessary to have it on time for my daughter's birthday. Very good product! (trampoline jump'up 250).

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Magali G.

Rating: 4 out of 5

Published on 08/09/2016 à 17h57 following a purchase from 18/08/2016

Trampoline meets our expectations, delivery: very good. Thank you.

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Agnès S.

Rating: 4 out of 5

Published on 08/09/2016 à 11h15 following a purchase from 17/08/2016

Satisfied with my order and the advice given to replace a missing product.

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Jean François G.

Rating: 4 out of 5

Published on 07/09/2016 à 08h40 following a purchase from 10/08/2016

There should be some more tensioners for the protective net

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Elodie B.

Rating: 4 out of 5

Published on 05/09/2016 à 11h22 following a purchase from 06/08/2016

Efficient and pleasant telephone reception. Delivery on time. Carrier 0: no appointment was made. Of course, when the driver wanted to deliver, no one was available, so I received it 5 days later (4 days after the desired day (my son's birthday)). The trampoline seems sturdy. Assembly rather easy, about 2h. I recommend without problem. Nota bene: for Corsica, delivery costs are really high. They forced me not to buy the trampoline tent.. Too bad.

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Brigitte P.

Rating: 4 out of 5

Published on 02/09/2016 à 19h21 following a purchase from 10/08/2016

good

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Véronique L.

Rating: 4 out of 5

Published on 02/09/2016 à 16h59 following a purchase from 03/08/2016

Very good customer service advice, very effective

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Olivier P.

Rating: 4 out of 5

Published on 02/09/2016 à 13h10 following a purchase from 10/08/2016

I had a bit of trouble reaching the order service by phone but once this operation was completed, the sale and order went perfectly. The only downside is that delivery was supposed to take between 3 and 5 days. I called back after 8 days, and was told to call the carrier directly who wanted to deliver me 4 days later. I finally got a delivery for the next day, after 9 days. But apart from that, everything went very well, the trampoline is set up and the grandchildren are having a great time.

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Roger C.

Rating: 4 out of 5

Published on 01/09/2016 à 15h57 following a purchase from 11/08/2016

Good

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