France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Delivery time a bit long. Bad surprise upon delivery of the trampoline tent, which, contrary to the photos on the site, cannot be set up with the net in place. We had to rig a system so as not to have to dismantle the net every time we want to use the tent.
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Response from France Trampoline
Hello, we have taken your regret regarding the installation of the tent with a safety net into account. We do not recommend installing this accessory with a safety net. Two installation pieces of the tent attach to the trampoline frame and the foot of the trampoline. There is indeed no space to properly install a tent and a safety net together. Technically, this is not possible and we explain it in every product sheet of the tent. If you did not see this indication, we sincerely apologize. We remain at your disposal. The France Trampoline team.
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Bernard D.
Rating: 4 out of 5
following a purchase from 30/03/2016
If the provider is the delivery person: zero. Did not bother to call. Came to my house when I was absent. Dropped the order in my parking lot.
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Jeremy G.
Rating: 4 out of 5
following a purchase from 16/03/2016
Very good product.
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Fanny T.
Rating: 4 out of 5
following a purchase from 25/04/2016
I find, however, that the price for delivery is very expensive, it's the first time I pay so much for delivery.
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Le Roc C.
Rating: 4 out of 5
following a purchase from 26/04/2016
delivery on time clean material and good assembly.
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Michele M.
Rating: 4 out of 5
following a purchase from 01/04/2016
Excellent material, we will see how it ages. The delivery went well. The downside is the assembly which we had difficulties with. There were three of us and we spent much more time than what was announced and we had the computer at hand...
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Johan C.
Rating: 4 out of 5
following a purchase from 24/03/2016
Good quality trampoline and fast delivery.
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Mathilde R.
Rating: 4 out of 5
following a purchase from 04/05/2016
Very good phone reception, good advice. Impeccable delivery (small downside: only on weekdays and not in the evening). Quality trampoline. Assembly much more complex than in the video. That said, both children and adults are having fun.. I will not hesitate to recommend you.
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Jean-Luc B.
Rating: 4 out of 5
following a purchase from 20/03/2016
Very good products and very good services!
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Audrey N.
Rating: 4 out of 5
following a purchase from 01/04/2016
Very good product
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Severine J.
Rating: 4 out of 5
following a purchase from 18/04/2016
Super quality. However, I find the "mat" a bit soft. But great material
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Gregory B.
Rating: 4 out of 5
following a purchase from 06/03/2016
satisfactory material, corresponding to our needs
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Marie-France R.
Rating: 3 out of 5
following a purchase from 29/04/2016
good, but a plastic sleeve was missing from my previous order from summer 2015, paid for and never sent despite several requests
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Response from France Trampoline
Hello Madam, We have taken your customer feedback into account and please know that we do our best to respond to our customers' requests. After checking your last order from May 2016, the preparation service confirms that they did include the missing sleeve last month. Did you not receive it? If that is the case, we kindly ask you to contact us as soon as possible so that we can address your issue. The France Trampoline team.
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Christian F.
Rating: 4 out of 5
following a purchase from 18/03/2016
Delivery OK, packaging OK, assembly guide average, difficulties in sliding the foams onto the poles and covering them.
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Catherine P.
Rating: 4 out of 5
following a purchase from 25/04/2016
Very good for my two daughters. Very sturdy, they are very happy with it. Bought at the end of April 2016.
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Muriel R.
Rating: 4 out of 5
following a purchase from 16/05/2016
The products seem to be of good quality. The availability of some products needs to be reviewed (available in 3 months!).
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Yves B.
Rating: 4 out of 5
following a purchase from 07/04/2016
Very good
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Stephanie B.
Rating: 4 out of 5
following a purchase from 19/04/2016
I am delighted with the trampoline. My children have only been using it for 3 weeks so for now it hasn't been put to the test yet. It is of good quality. The instructions for assembly should be more precise.
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Roseline B.
Rating: 4 out of 5
following a purchase from 08/04/2016
the france trampoline advisor responded very well to my expectations. the product seems to us of very good quality, robust and well finished. My daughter uses it as soon as the weather allows. We will see over time if we were right to buy from france trampoline.
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Christian S.
Rating: 4 out of 5
following a purchase from 03/04/2016
Delivery made on the scheduled day, within the scheduled time slot. Nothing to say. Perfect.
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Alexandra B.
Rating: 4 out of 5
following a purchase from 26/03/2016
Delivery on time. Nothing to say.
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Elodie C.
Rating: 4 out of 5
following a purchase from 19/04/2016
Product compliant with the description. Delivery time respected and nice delivery person (rare to mention!). Trampoline assembled in 3 hours with 2 people.
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Frederique M.
Rating: 4 out of 5
following a purchase from 29/03/2016
Quality material delivered on time.
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Bernard V.
Rating: 4 out of 5
following a purchase from 31/03/2016
Excellent service, delivery within the allotted time
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Ludovic G.
Rating: 4 out of 5
following a purchase from 19/03/2016
So far everything is fine, let's see over time.
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Celine F.
Rating: 4 out of 5
following a purchase from 29/04/2016
Package received torn and still have not received the protective cover! Good quality product, but not so easy to assemble.
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Michèle F.
Rating: 4 out of 5
following a purchase from 04/05/2016
ORDER PLACED EASILY AS ALL DETAILS WERE PROVIDED IN AN EXTREMELY DETAILED MANNER. THEN BEING ABLE TO MAKE COMPARISONS BETWEEN SEVERAL PRODUCTS IS VERY PRACTICAL AND ALLOWS FOR CHOOSING
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Roland D.
Rating: 4 out of 5
following a purchase from 20/04/2016
Very good Easy to assemble Good quality material Perfect delivery
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Jean-Pierre Ou Delphine L.
Rating: 4 out of 5
following a purchase from 01/02/2016
Nothing to report
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Gregory H.
Rating: 4 out of 5
following a purchase from 15/04/2016
Super quality, fast delivery.
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Olivier T.
Rating: 4 out of 5
following a purchase from 14/03/2016
Nothing to report
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Valerie M.
Rating: 4 out of 5
following a purchase from 02/04/2016
Quality trampoline, easy to assemble, fast shipping. Only the price is a little high
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Valerie A.
Rating: 4 out of 5
following a purchase from 26/04/2016
Fast delivery, top customer service
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Annick L.
Rating: 4 out of 5
following a purchase from 16/04/2016
Good
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Paule C.
Rating: 4 out of 5
following a purchase from 28/04/2016
good product
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Jean Jacques R.
Rating: 4 out of 5
following a purchase from 22/04/2016
good fast work and solid material it would be interesting to know the strength of the jumping mat 80 100 120 kg?
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Brigitte D.
Rating: 4 out of 5
following a purchase from 14/04/2016
Easy access to the site, very clear product information, delivery on the scheduled day. Complete satisfaction
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Akim C.
Rating: 4 out of 5
following a purchase from 03/04/2016
Good quality material but assembly instructions a bit light... we had to watch a tutorial on the internet to understand how to place the posts properly.
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Dominique B.
Rating: 4 out of 5
following a purchase from 13/04/2016
Compliant with my expectations.
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Luc C.
Rating: 4 out of 5
following a purchase from 18/04/2016
serious
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