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E
Rating: 5 out of 5
very satisfied
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Always on top!!!
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J
Rating: 5 out of 5
Very good quality material
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R
Rating: 4 out of 5
Top-notch phone information. Perfect for indicating which product to take thanks to the tracking of the last ordered items. Serious and very good welcome. I recommend France Trampoline.
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E
Rating: 5 out of 5
Fast delivery and very friendly and competent contact on the phone.
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O
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Quality company with quality products. Thank you for maintaining this level.
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E
Rating: 5 out of 5
*****
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J
Rating: 4 out of 5
Very good quality trampoline compared to what is available from the competition (but the price is also higher). I give 4 stars because 1 tube out of 10 to hold the net was not drilled at the junction of the extension and 1 spring out of 88 was bent. However, if I had to rate the carrier, it would be 0 stars because he delivered a completely broken 150 kg pallet (he was nice, he left me the pieces of wood...) and when leaving, he caught my gate and tore off the flashing light and the threshold stop, all of course without wanting to make a report and take responsibility, but this is currently under review with our insurer and only indirectly concerns France Trampoline through the choice of its carriers.
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D
Rating: 5 out of 5
PERFECT! Ultra fast delivery. The product is perfect
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K
Rating: 5 out of 5
I was very well advised to find a replacement mat for an older trampoline. Everything was perfect!
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C
Rating: 5 out of 5
Very good product and nothing to say about the delivery.
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C
Rating: 4 out of 5
I ordered several hooks for the Ninja-Line. When I received them, one was missing because the shabby packaging was torn. I received the missing hook replaced, nicely packed. I wonder why it wasn't packed properly in the first place?! The hooks themselves are okay, but if you swing a bit wilder, the swing ropes slip out of the 'hook rail'.
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N
Rating: 5 out of 5
Top!
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S
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Really delighted...everything is perfect I recommend without problem
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J
Rating: 5 out of 5
The description of the zip line matched exactly with the product received. The delivery was very fast. Only the instructions were somewhat difficult at times. With two people, the assembly is nearly impossible. Would gladly do it again!
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F
Rating: 5 out of 5
Nothing to report
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P
Rating: 4 out of 5
very good contact and advice with the online service. The only issue we had was at the time of delivery which took place two days before our return from vacation even though we had clearly specified this return date.
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S
Rating: 5 out of 5
Robust, reliable and easy to assemble items.
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E
Rating: 5 out of 5
Nothing to say
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D
Rating: 5 out of 5
Perfect product. Ultra fast delivery. THANK YOU
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G
Rating: 4 out of 5
Nothing to report
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F
Rating: 5 out of 5
Quality material, fast shipping
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K
Rating: 5 out of 5
Fast and uncomplicated processing. Springs fit well.
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H
Rating: 5 out of 5
In accordance with the description
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P
Rating: 4 out of 5
Ok by mondial relay
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C
Rating: 5 out of 5
Good material, delivered on time, easy to assemble with two people.
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H
Rating: 5 out of 5
A quick and secure order. Clear information on delivery times and process. Quality material and in accordance with the description. Assembly instructions easy to understand
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V
Rating: 5 out of 5
Warm welcome
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B
Rating: 4 out of 5
Very good
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E
Rating: 5 out of 5
Patience and availability of contact given the situation. Appreciated commercial gesture made. After, I still regret that supposedly French products are made elsewhere than in France (hence the big delay in delivery because products did not arrive in the France Trampoline warehouses.)
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F
Rating: 5 out of 5
Top service (As every time)
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M
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Fillet delivered quickly, of good quality and easy to assemble.
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S
Rating: 5 out of 5
We are very happy with the trampoline, it is great quality and the kids love it. We had a couple of issues with the delivery but the customer service team at France Trampoline were exceptional, especially Coralie Edwards. We are very happy with the product and the service received and would highly recommend this company.
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K
Rating: 5 out of 5
Good welcome when ordering by phone. Speed of ordering and delivery.
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O
Rating: 5 out of 5
Perfect nothing to report
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B
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Excellent handling of the order and fast delivery.
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