Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 4 and 5 stars

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Prisca V.

Published on 19/10/2021 à 08h53 following a purchase from 08/09/2021

Very good

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Chloé L.

Published on 18/10/2021 à 21h48 following a purchase from 05/09/2021

Fast delivery.

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Patricia D.

Published on 18/10/2021 à 21h23 following a purchase from 22/08/2021

VERY GOOD PRODUCT AND DELIVERY WITHOUT ISSUE.

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Fabien M.

Published on 18/10/2021 à 20h57 following a purchase from 15/06/2021

We had a problem with our trampoline but France Trampoline managed the issue admirably. A big THANK YOU to France Trampoline.

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Gilles S.

Published on 18/10/2021 à 19h49 following a purchase from 04/09/2021

The order went very well as did the delivery. Perfect. This trampoline is wonderful for both an adult and my little girl who just turned 3 and it was for her. A bit complicated to assemble but it's sturdy and well protected. Over time, outside, I don't know the duration but I trust. Thank you again. Very good product in relation to the price.

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Stephanie F.

Published on 18/10/2021 à 18h41 following a purchase from 06/09/2021

The material is of good quality, large size, more than I imagined. The assembly instructions are insufficient for some steps. We managed to get through it anyway. Overall satisfied with my purchase.

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Michel B.

Published on 18/10/2021 à 12h19 following a purchase from 07/09/2021

Order delivered on time at the relay point. No remarks to make.

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Virginie M.

Published on 18/10/2021 à 10h16 following a purchase from 29/06/2021

The trampoline is of very good quality; delivery was delayed but everything was done to minimize the delay. Nothing to complain about!

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Anh Huy L.

Published on 17/10/2021 à 20h39 following a purchase from 31/07/2021

Quality product, assembly instructions quite precise. Assembly requires two people but it is possible to do it alone with a lot of time! The trampoline seems very solid to see with use over time.

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Manel Ò.

Published on 17/10/2021 à 20h34 following a purchase from 06/09/2021

I am very satisfied with the product and the service, I recommend it

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Sylvain M.

Published on 17/10/2021 à 19h52 following a purchase from 04/07/2021

Material received within the announced time during the purchase. Very good quality material. My children enjoy it greatly.

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Virginie F.

Published on 17/10/2021 à 19h22 following a purchase from 04/08/2021

Very good product despite the long wait for delivery. I was warned of a 4-week delivery time which was extended by 2 weeks, which can happen given the context... however I am very disappointed regarding the payment as my payment was debited at the time of the order and not at delivery!!!

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Christine V.

Published on 17/10/2021 à 18h32 following a purchase from 31/08/2021

We can buy the parts to replace the defective ones. Perfect for keeping the trampoline in good condition. It is like new!

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Gael D.

Published on 17/10/2021 à 16h23 following a purchase from 06/09/2021

Very responsive.

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Delphine C.

Published on 17/10/2021 à 12h32 following a purchase from 23/07/2021

Very professional and very kind.

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Emmanuelle F.

Published on 17/10/2021 à 10h28 following a purchase from 07/09/2021

Plan not obvious but we managed to get there.

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Sascha W.

Published on 17/10/2021 à 10h24 following a purchase from 06/09/2021

Everything went smoothly despite the complaint

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Rolando J.

Published on 17/10/2021 à 09h30 following a purchase from 06/09/2021

Great contact with customer service, very satisfied with the solution found.

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Michel G.

Published on 17/10/2021 à 08h30 following a purchase from 02/09/2021

SUPER

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Sylvie U.

Published on 16/10/2021 à 18h54 following a purchase from 03/09/2021

Good quality of the material, too bad the zipper doesn't go down lower because it's difficult to access the trampoline.

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Géraldine D.

Published on 16/10/2021 à 15h12 following a purchase from 15/07/2021

Very good

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Gerard B.

Published on 16/10/2021 à 14h24 following a purchase from 13/07/2018

Reliable and fast

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Serge B.

Published on 16/10/2021 à 12h40 following a purchase from 07/07/2021

Order compliant, good telephone information.

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Amelie N.

Published on 16/10/2021 à 08h45 following a purchase from 14/08/2021

Very good

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Christine D.

Published on 15/10/2021 à 21h41 following a purchase from 31/08/2021

Everything was perfect. The delivery was on time. The delivered items were as expected, without surprises. I recommend FRANCE TRAMPOLINE where I have been ordering items since 2009 with complete confidence.

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Joseph P.

Published on 14/10/2021 à 09h47 following a purchase from 01/09/2021

VERY GOOD QUALITY PRODUCT

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Lorenzo L.

Published on 13/10/2021 à 18h53 following a purchase from 31/08/2021

good service

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Cécile R.

Published on 13/10/2021 à 12h29 following a purchase from 02/09/2021

our order went well.

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Stephanie C.

Published on 12/10/2021 à 19h45 following a purchase from 21/06/2021

Very good material

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Franck M.

Published on 12/10/2021 à 19h22 following a purchase from 28/08/2021

Great order well placed Quality trampoline the kids are having fun thank you

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Yves L.

Published on 12/10/2021 à 19h14 following a purchase from 31/08/2021

Material received as ordered, of good quality. Delivery on time.

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Remy V.

Published on 12/10/2021 à 17h14 following a purchase from 21/08/2021

Order received quickly. Large selection of spare parts.

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Jules S.

Published on 11/10/2021 à 17h40 following a purchase from 01/09/2021

Fast delivery and quality product

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Jean Claude F.

Published on 11/10/2021 à 15h37 following a purchase from 12/05/2021

Very good service overall

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Pierre Sylvain C.

Published on 11/10/2021 à 12h22 following a purchase from 22/07/2021

very good

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Pitie J.

Published on 11/10/2021 à 11h23 following a purchase from 30/08/2021

Excellent advice at the time of ordering, followed by careful shipping. The products are of quality and very well thought out.

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Luca F.

Published on 11/10/2021 à 10h37 following a purchase from 15/07/2021

Excellent product to recommend. The ordering process is fast and customer service is impeccable.

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Aimee S.

Published on 10/10/2021 à 20h54 following a purchase from 02/08/2021

top

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Nicolas Q.

Published on 10/10/2021 à 20h18 following a purchase from 28/08/2021

Perfect

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Nicolas M.

Published on 10/10/2021 à 10h36 following a purchase from 29/08/2021

Everything met our expectations, but the customer service platform is a bit cumbersome

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