France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Excellent quality trampoline (hoping that the future confirms this as well), announced deadline respected; just 1 star removed precisely because the announced and respected deadline was almost 2 months... that feels long when you are impatient ;) !
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Jean-Paul F.
Rating: 4 out of 5
following a purchase from 18/04/2021
Having already purchased a trampoline from France Trampoline several years ago, we ordered new parts to replace some that needed to be changed. While everything went well regarding the order and delivery, we found it unfortunate not to have an explanatory manual for changing the new parts. Indeed, some of the new parts ordered have changed compared to the old ones and do not fit together in the same way. Positive point, we noticed that the new materials had been improved in the meantime!
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Romain M.
Rating: 5 out of 5
following a purchase from 08/04/2021
Very good material.
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Sophie S.
Rating: 5 out of 5
following a purchase from 25/04/2021
Very good quality service. Products easy to find on the site. No issues. Deadlines respected.
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Stéphanie K.
Rating: 5 out of 5
following a purchase from 20/04/2021
Sturdy arch and quite easy to install.
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Virginie D.
Rating: 5 out of 5
following a purchase from 25/03/2021
Quality materials, really no regrets!
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Claire D.
Rating: 5 out of 5
following a purchase from 09/03/2021
The trampoline is great, well packaged and meets our expectations. The only downside for me is the delivery service which is not up to par.
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Franck P.
Rating: 5 out of 5
following a purchase from 27/04/2021
Serious service.
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Fabrice P.
Rating: 5 out of 5
following a purchase from 25/04/2021
Very happy
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Pogrilz M.
Rating: 4 out of 5
following a purchase from 21/03/2021
Good waiting for the product
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Melanie M.
Rating: 5 out of 5
following a purchase from 08/04/2021
Super product, the quality is there and the shipping was fast, my son is delighted and so are we, I recommend 100%.
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Sylvain G.
Rating: 4 out of 5
following a purchase from 23/04/2021
Good product, although there is a lack of information about the tools that need to be used.
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Davy H.
Rating: 4 out of 5
following a purchase from 29/03/2021
Quality product.
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Pascal R.
Rating: 5 out of 5
following a purchase from 28/04/2021
Perfect
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Anne L.
Rating: 4 out of 5
following a purchase from 26/04/2021
Product fully meets expectations.
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Dorothée D.
Rating: 5 out of 5
following a purchase from 09/04/2021
Good quality product purchased for my grandchildren, to complete their Ninja course.
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Thibault F.
Rating: 5 out of 5
following a purchase from 29/04/2021
Very good. Attentive, good advice. The product meets our expectations. Good quality. Great success.
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Stephane L.
Rating: 5 out of 5
following a purchase from 01/04/2021
Nothing to complain about, very good
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Conge A.
Rating: 5 out of 5
following a purchase from 11/04/2021
Product conforms to expectations.
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Julien T.
Rating: 5 out of 5
following a purchase from 11/04/2021
Spare parts ordered and perfect delivery!
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Audrey M.
Rating: 5 out of 5
following a purchase from 03/04/2021
Disappointed by the ladder and the banner
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Annie G.
Rating: 4 out of 5
following a purchase from 23/03/2021
Good product but unfortunate delivery delay due to stock shortage
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Rachèle J.
Rating: 5 out of 5
following a purchase from 22/04/2021
France trampoline is an establishment that offers very good service
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Christophe P.
Rating: 5 out of 5
following a purchase from 01/04/2021
Very good product.
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Farah M.
Rating: 4 out of 5
following a purchase from 04/04/2021
Good product and timely delivery. I recommend.
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Martine D.
Rating: 5 out of 5
following a purchase from 19/04/2021
After very effective phone assistance, I was able to place an order without any problems. Good advice. Competent and pleasant staff. Fast delivery. Very serious company and quality material.
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Magalie M.
Rating: 5 out of 5
following a purchase from 21/04/2021
Very efficient customer service! Thank you!
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Xavier S.
Rating: 4 out of 5
following a purchase from 11/04/2021
Good service
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Johannes V.
Rating: 5 out of 5
following a purchase from 05/03/2021
Top!
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Pierre-Yves K.
Rating: 5 out of 5
following a purchase from 25/04/2021
Good quality product delivered within the expected time. Its assembly requires the presence of at least 2 adults. It would be advisable for the assembly instructions to include the placement of wedges around the tree to prevent the cable from injuring it.
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Angelique C.
Rating: 5 out of 5
following a purchase from 16/03/2021
Very good product Solid over time
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Jaffre O.
Rating: 4 out of 5
following a purchase from 08/04/2021
Order received after a delay but excellent welcome and advice by phone before that!
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Estelle A.
Rating: 5 out of 5
following a purchase from 24/04/2021
Very good!
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Paul D.
Rating: 5 out of 5
following a purchase from 22/04/2021
serious and efficient
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Lahotte A.
Rating: 5 out of 5
following a purchase from 24/04/2021
Never disappointed with France Trampoline, it's a serious company!
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Patrice V.
Rating: 5 out of 5
following a purchase from 28/04/2021
Material corresponding to my expectations. Fast delivery.
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Audrey F.
Rating: 4 out of 5
following a purchase from 15/04/2021
Fast and efficient provider who guided me well during my ordering mistake. Great trampoline! Thank you
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Tarlis M.
Rating: 4 out of 5
following a purchase from 23/02/2021
As for the ordering and delivery, it's a trybon service. Unfortunately, I am in the process of declaring a defective product because the net tore at one of the poles. I hope this is an exceptional event.
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Jean-Yves D.
Rating: 4 out of 5
following a purchase from 27/04/2021
It's a shame that some products are not available for 3 months. We limited our order to the product in stock
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Elisa G.
Rating: 5 out of 5
following a purchase from 27/03/2021
Nothing to report
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