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G
Rating: 5 out of 5
Very good phone contact, person in customer service
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Deadline respected, quick and clear response to my questions by email.
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M
Rating: 5 out of 5
Quality and fast services
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S
Rating: 5 out of 5
Good product. Quality trampoline. Satisfied with customer service.
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C
Rating: 4 out of 5
Trampoline received 3 months after the order. But the order was placed at the end of April 2020, during COVID-19... that explains it. Package well wrapped.
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E
Rating: 5 out of 5
French design and service, I was very well advised on the phone and the site is well made, you can easily find the trampoline that meets your needs. No unpleasant surprises, it meets our expectations and we spend all our time on it!
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S
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Despite the circumstances, very good service and product
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L
Rating: 5 out of 5
***
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H
Rating: 4 out of 5
Product meets my expectations
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F
Rating: 5 out of 5
Very good quality merchandise, very long delivery times
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C
Rating: 5 out of 5
Everything is great
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O
Rating: 4 out of 5
Very good contact and attentive
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U
Rating: 5 out of 5
A trampoline that is really of very good quality. The delivery was quite fast and within the indicated time. An original trampoline shape with enough space to have fun. I recommend France Trampoline, they are very good advice, thank you.
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H
Rating: 5 out of 5
Beautiful trampoline, sturdy.
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F
Rating: 4 out of 5
Delivery on time, good quality product.
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K
Rating: 5 out of 5
The service at France Trampoline has been excellent. They are polite, have good knowledge of shipping to other countries. They respond quickly to emails and on the phone. The products are good quality and have been delivered on time.
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C
Rating: 5 out of 5
Order placed during the lockdown. Delivery respected. Top product quality. Thank you.
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S
Rating: 5 out of 5
Order of springs for our trampoline purchased 5 years ago... and we are still very happy with it. Aside from a small wait related to stock, nothing to report on this order. We really recommend the quality and seriousness of France Trampoline.
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F
Rating: 5 out of 5
Fast respect for deadlines and as always great material quality.
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M
Rating: 5 out of 5
We had a complaint about our trampoline. We described our problem in writing and were then called back. We were able to clarify everything and the replacement parts were delivered as quickly as possible. Everything went well.
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S
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
super delivery, fast, friendly delivery person, product arrived without the packages being damaged, delivery is always done the same day and almost at the same time. So great, I would like other companies to use this provider, I would have received my orders on time and in better condition.
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E
Rating: 4 out of 5
Good despite the announced delivery delay
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M
Rating: 5 out of 5
Everything is fine, as we expected
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C
Rating: 5 out of 5
Very good quality products, always reliable for several years.
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T
Rating: 5 out of 5
Good service, quick delivery with appointment. Nice jumping!
E
Rating: 4 out of 5
-
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C
Rating: 5 out of 5
Very responsive customer service that immediately canceled a double order placed by mistake. Delivery on time. Product conforms to the description and of very good quality. Assembly is quite simple.
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E
Rating: 5 out of 5
Quick and clear phone response.
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F
Rating: 5 out of 5
Thank you, always listening to customers.
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A
Rating: 5 out of 5
Article of very good quality and received before the expected date
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N
Rating: 4 out of 5
Trampoline of very good quality that makes our son happy. Small downside on the delivery times since it was supposed to arrive on June 30th (before his birthday), then finally shipped on July 2nd (the day of his birthday) to be available for delivery 10 days later. The surprise effect was not quite the same...
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L
Rating: 4 out of 5
Product satisfaction
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C
Rating: 4 out of 5
The net I bought is almost perfect but we can't close the zipper as it is missing at least 30 to 40 cm even when pulling very hard
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B
Rating: 5 out of 5
Good product conforming to the request... The delays were long but they corresponded to what was announced... so no worries
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C
Rating: 5 out of 5
Quality trampoline. Fast delivery
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P
Rating: 4 out of 5
Very good product quality. Easy to assemble and clear instructions. Following an error on my part, very good responsiveness from the after-sales service.
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Y
Rating: 5 out of 5
Quality products, good communication, but delivery delay due to a stock shortage.
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W
Rating: 5 out of 5
Simply delighted!
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