Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 4 and 5 stars

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Willy S.

Published on 13/09/2019 à 11h24 following a purchase from 23/08/2019

Trampoline ordered on Friday and delivered the following Tuesday. Everything was as expected. Assembly completed in 2 hours by two adults. Quality product.

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Herbert B.

Published on 12/09/2019 à 14h41 following a purchase from 05/09/2019

Everything is perfect... Thank you

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Xavier C.

Published on 12/09/2019 à 14h13 following a purchase from 22/08/2019

Aside from the carrier delay on the announced schedule, everything else went well. On the assembly instructions, some points are visible on the drawing but not explained in the text. Good quality trampoline.

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Martine L.

Published on 12/09/2019 à 13h46 following a purchase from 22/08/2019

Fast delivery, perfect product, but unfortunately still too expensive for some budgets, I didn't have the money during the sales. I communicated your site since she saw my restored trampoline.

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Denis B.

Published on 12/09/2019 à 13h28 following a purchase from 22/08/2019

Delivery within the indicated timeframe, assembly instructions easy to understand, very good product.

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Dominique V.

Published on 12/09/2019 à 09h12 following a purchase from 19/08/2019

Very happy with the quality of the trampoline but we cannot fully close the zipper of the trampoline entrance.

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Stéphane D.

Published on 11/09/2019 à 17h56 following a purchase from 19/07/2019

Nothing to report

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Stephane T.

Published on 11/09/2019 à 17h14 following a purchase from 21/08/2019

Excellent products. I recommend, the customer service is efficient and attentive.

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Sandra D.

Published on 11/09/2019 à 16h24 following a purchase from 21/08/2019

After a first order of a large family trampoline this summer (oval 430) and being fully satisfied (order, delivery, product quality), I then ordered a mini sports trampoline for use in an apartment. Upon receipt, it turned out that this trampoline had a major stability defect. The after-sales service was top-notch!! Good listening, responsiveness of the team, follow-up of the problem, everything was impeccable, I now have a mini trampoline that works perfectly. A big congratulations and a big thank you to the entire France Trampoline team for their follow-up and listening, I recommend!

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Eric R.

Published on 11/09/2019 à 15h50 following a purchase from 22/08/2019

Top!

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Gouverneur V.

Published on 11/09/2019 à 08h40 following a purchase from 21/08/2019

Good performance

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Caroline D.

Published on 10/09/2019 à 20h52 following a purchase from 19/08/2019

2nd order, products of very good quality, still very satisfied

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Xavier B.

Published on 10/09/2019 à 14h19 following a purchase from 20/08/2019

Very good contact (purchase by phone), very good follow-up and respect for all steps

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Raquel E.

Published on 10/09/2019 à 12h53 following a purchase from 20/08/2019

I had doubts about the measurements and characteristics, they contacted me to resolve it. Personalized attention. I am satisfied. Thank you

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Daniel M.

Published on 10/09/2019 à 10h15 following a purchase from 18/08/2019

Perfect

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Bousses B.

Published on 10/09/2019 à 08h59 following a purchase from 20/08/2019

Product perfectly adapted

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Vanessa G.

Published on 10/09/2019 à 08h26 following a purchase from 19/08/2019

Great site, good quality/price and very good customer service. I recommend

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Florence P.

Published on 09/09/2019 à 21h35 following a purchase from 17/08/2019

Reliable site in every way.

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Diane B.

Published on 09/09/2019 à 20h37 following a purchase from 19/08/2019

Fast delivery. Assembly of the trampoline rather quick too. Let's see how it holds up now.

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Hervé M.

Published on 09/09/2019 à 17h16 following a purchase from 17/08/2019

Perfect

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Jean Louis L.

Published on 09/09/2019 à 15h25 following a purchase from 17/08/2019

Impeccable service for a maintenance spare part that remains expensive

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Patricia R.

Published on 08/09/2019 à 18h16 following a purchase from 08/08/2019

Perfect! I really recommend it, eyes closed. I was very well advised on the choice of trampoline. The delivery was top-notch! A big thank you.

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Cyril N.

Published on 08/09/2019 à 09h40 following a purchase from 16/08/2019

Received in good condition and on time

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Frederic V.

Published on 08/09/2019 à 08h28 following a purchase from 18/08/2019

very good

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Louis D.

Published on 06/09/2019 à 14h50 following a purchase from 13/08/2019

Very good responsiveness to purchase. Shipping service poor

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Emmanuel G.

Published on 05/09/2019 à 19h15 following a purchase from 15/08/2019

Spare parts reference very easy to find on the site. Order received quickly. Perfect!!

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Brigitte F.

Published on 05/09/2019 à 09h41 following a purchase from 14/08/2019

Very good product

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Thomas B.

Published on 04/09/2019 à 20h16 following a purchase from 22/07/2019

Very good product, we had difficulties assembling the elements on the structure, the parts did not fit together, we had to sand and oil them. Otherwise, the product is of very good quality.

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Anne Marie L.

Published on 04/09/2019 à 12h34 following a purchase from 29/07/2019

Very sturdy product and fast delivery. Thank you

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Dominique B.

Published on 03/09/2019 à 21h46 following a purchase from 13/08/2019

Your telephone services for placing my order are very good, very attentive, very professional ... I am completely satisfied

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Christine F.

Published on 03/09/2019 à 20h34 following a purchase from 08/08/2019

French site, very serious, I have been a customer for years, I recommend this site!

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Christophe P.

Published on 03/09/2019 à 18h25 following a purchase from 09/08/2019

Good quality product.

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Youcef M.

Published on 03/09/2019 à 16h24 following a purchase from 12/08/2019

Cushion attachment not great, the tensioners pop off... Maybe it's just me... Otherwise very good, my children really enjoy it.

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Voluer L.

Published on 03/09/2019 à 14h23 following a purchase from 12/08/2019

Just a reservation about the delivery said to be by appointment. The appointment was from 8 am to 6 pm. Then the driver is supposed to call 1 hour before, in my case he was already at my house! Best regards.

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Patrick M.

Published on 03/09/2019 à 10h21 following a purchase from 12/08/2019

I easily obtained service by phone.

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Cédric L.

Published on 03/09/2019 à 09h45 following a purchase from 13/08/2019

Delivery by semi but access only possible for a light vehicle so unloading far from the house.

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Michel L.

Published on 03/09/2019 à 09h23 following a purchase from 12/08/2019

Very professional company and very pleasant relations.

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Odile C.

Published on 03/09/2019 à 08h40 following a purchase from 13/08/2019

Very good.

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Julian M.

Published on 02/09/2019 à 21h57 following a purchase from 13/08/2019

Products of very good quality. Needed to replace the protective net after 6 years of use. After-sales service of very high quality. Order received the next day.

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Jorge M.

Published on 02/09/2019 à 20h46 following a purchase from 11/08/2019

Nothing to report. Quality delivery and on time.

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