Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 4 and 5 stars

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Stéphane B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Quality product, but a bit tedious to assemble
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Gisèle F.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem, fast and compliant shipping
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Frederique D.
Rating: 5 out of 5
following a purchase from 07/05/2025
Fast and very careful shipping.
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Christian L.
Rating: 5 out of 5
following a purchase from 30/04/2025
Good quality material, fast delivery, product easy to assemble when there are 2 people
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Magali S.
Rating: 5 out of 5
following a purchase from 06/05/2025
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
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Pascaline B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Quality product, but a bit tedious to assemble
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Jean-Francois D.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem, fast and compliant shipping
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Annie S.
Rating: 5 out of 5
following a purchase from 30/04/2025
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
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Marietta Z.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
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Francois T.
Rating: 5 out of 5
following a purchase from 02/05/2025
Good
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Nina G.
Rating: 5 out of 5
following a purchase from 05/05/2025
top as always
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Alexandre P.
Rating: 5 out of 5
following a purchase from 03/05/2025
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
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Thomas A.
Rating: 5 out of 5
following a purchase from 26/04/2025
fast and responsive
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Nolwenn D.
Rating: 5 out of 5
following a purchase from 03/05/2025
Quality product Customer service available and efficient
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Lei C.
Rating: 5 out of 5
following a purchase from 20/04/2025
Good
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/05/2025
Perfect
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Laetitia G.
Rating: 5 out of 5
following a purchase from 04/05/2025
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
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Albert S.
Rating: 5 out of 5
following a purchase from 13/04/2025
Top product
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Timo W.
Rating: 5 out of 5
following a purchase from 25/03/2025
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
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Jean Louis K.
Rating: 5 out of 5
following a purchase from 04/05/2025
perfect
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Lucie F.
Rating: 4 out of 5
following a purchase from 01/05/2025
very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
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Response from France Trampoline
Ultra fast delivery, quality item
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Maxime B.
Rating: 5 out of 5
following a purchase from 30/04/2025
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
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Christelle F.
Rating: 5 out of 5
following a purchase from 30/04/2025
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
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Loïc B.
Rating: 5 out of 5
following a purchase from 01/05/2025
N/A
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Virginie H.
Rating: 5 out of 5
following a purchase from 01/05/2025
Compliant
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Sébastien C.
Rating: 5 out of 5
following a purchase from 29/04/2025
N/A
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Pierre C.
Rating: 5 out of 5
following a purchase from 21/04/2025
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
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Valentine G.
Rating: 5 out of 5
following a purchase from 29/04/2025
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
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Catherine T.
Rating: 5 out of 5
following a purchase from 30/04/2025
Purchase of a replacement net. Everything is in accordance with the order and perfect
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 30/04/2025
very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
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Arnaud K.
Rating: 4 out of 5
following a purchase from 30/04/2025
Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.
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Response from France Trampoline
Dear Sir or Madam, Thank you for your message. A mounting manual is available on your customer account in pdf format for each item after purchase. We also provide assembly videos on our website. Finally, customer service is available from Monday to Friday to respond to your requests. The France Trampoline team
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Clement M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
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Emilie K.
Rating: 5 out of 5
following a purchase from 27/04/2025
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
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Christophe P.
Rating: 5 out of 5
following a purchase from 30/04/2025
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
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Cyrille R.
Rating: 5 out of 5
following a purchase from 28/04/2025
Perfect, efficient customer service, attentive and responsive
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Steve C.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivered on time and good quality of the material
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Michel D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
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Irène D.
Rating: 5 out of 5
following a purchase from 28/04/2025
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)
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Julie A.
Rating: 5 out of 5
following a purchase from 29/04/2025
I recommend this company for its products certainly but especially its customer service. I am very very satisfied.
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Gerard C.
Rating: 5 out of 5
following a purchase from 28/04/2025
The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied
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