France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
France Trampoline is a regular supplier for me. After a trampoline, I bought a zip line. For both, complete satisfaction with the design of the equipment and the quality of service and contact.
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Ludivine R.
Rating: 4 out of 5
following a purchase from 21/06/2018
Fast service.
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Rozenn B.
Rating: 5 out of 5
following a purchase from 18/06/2018
Top service and a very large selection! but we are well guided towards what suits us.
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Jean-Philippe M.
Rating: 4 out of 5
following a purchase from 16/06/2018
The delivered product is completely satisfactory. It replaces an old trampoline mat, several attachments of which had given way, and many were weakened. The order was facilitated by all the useful indications to avoid any dimension errors. It is unnecessary to call us to make this verification... But it's a pity that the delivery to a Relay Point did not work at the time of the order: a computer problem to solve, which would have allowed to reduce shipping costs (which can make a difference)... Now, our Marsupilami is delighted: the gain in elasticity of the new mat allows him to jump even higher.
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Elodie R.
Rating: 5 out of 5
following a purchase from 08/06/2018
Order placed on Friday, June 8, delivery to my home on Tuesday, June 12. Ultra fast and very serious regarding the packaging of the package. Very friendly carrier who brought the trampoline with his pallet truck into my yard (sloping ground so not easy). I am very satisfied with my order and my son is having a blast!
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Maria Jose S.
Rating: 5 out of 5
following a purchase from 16/06/2018
Good purchase
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Monica V.
Rating: 4 out of 5
following a purchase from 11/06/2018
Perfect
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Vincent B.
Rating: 5 out of 5
following a purchase from 20/06/2018
The information provided was clear and complete. The product perfectly matched what the site presented
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Marie-José G.
Rating: 5 out of 5
following a purchase from 20/06/2018
It was the first time I ordered from your site and not only was I very satisfied with your shipment, but also with the information provided by your team. (which allowed me to arrange the safety net). Thank you!
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Susana F.
Rating: 5 out of 5
following a purchase from 18/06/2018
Very conscientious, serious and attentive
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Dominique S.
Rating: 5 out of 5
following a purchase from 19/06/2018
good follow-up of the order, delivered within the expected time, good information about the date and time of delivery, product in line with our expectations. The free delivery is a real plus.
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Marie-Catherine D.
Rating: 5 out of 5
following a purchase from 21/06/2018
Perfect
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Anne Laure F.
Rating: 5 out of 5
following a purchase from 06/06/2018
Easy order, fast delivery and package in good condition. Trampoline seems to be of very good quality, assembly took longer than expected (2 good hours), customer service is great
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Michel L.
Rating: 5 out of 5
following a purchase from 17/06/2018
very good welcome excellent advice
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Romain S.
Rating: 5 out of 5
following a purchase from 04/06/2018
The trampoline is of excellent quality and we are delighted with the customer service. You can order with peace of mind
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Gaetane U.
Rating: 4 out of 5
following a purchase from 06/06/2018
good responsiveness and good customer service
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Thierry T.
Rating: 5 out of 5
following a purchase from 17/06/2018
Very satisfied with your product and your responsiveness for delivery..
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Christophe G.
Rating: 4 out of 5
following a purchase from 28/05/2018
perfect for the clarity of the site, information and telephone reception, a downside for the delivery in 3 times, and a carrier unclear about delivery times: too wide slots and not respected, regards
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Anthony F.
Rating: 5 out of 5
following a purchase from 13/06/2018
Very good product, sturdy and reassuring for children and parents. Delivery was on time.
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Yohan B.
Rating: 4 out of 5
following a purchase from 20/06/2018
Nothing to report. Very good quality
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Lionel F.
Rating: 5 out of 5
following a purchase from 17/06/2018
Very good
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Gérard L.
Rating: 4 out of 5
following a purchase from 15/06/2018
I didn't find the right product at first, resulting in an order error
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Jerome B.
Rating: 5 out of 5
following a purchase from 19/06/2018
good service and very good telephone information
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Francoise L.
Rating: 4 out of 5
following a purchase from 19/06/2018
no contact from the delivery person who arrived unexpectedly
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Sebastien M.
Rating: 5 out of 5
following a purchase from 18/06/2018
Very good purchase. Fast and efficient
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Bruno G.
Rating: 4 out of 5
following a purchase from 16/06/2018
Good quality. Just missing an installation manual.
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Blandine B.
Rating: 5 out of 5
following a purchase from 19/06/2018
Very satisfied with the product. Only small downside is the delivery, we choose a day but it's impossible to set a precise time with the carrier...
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Sandie B.
Rating: 5 out of 5
following a purchase from 13/06/2018
Order well followed. Customer satisfaction is a priority. Bravo!
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Myriam B.
Rating: 5 out of 5
following a purchase from 16/06/2018
Very good product, the children are delighted.
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Patrice D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Quality product. Easily installed
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Jean Eric Y.
Rating: 5 out of 5
following a purchase from 18/06/2018
Perfect, fast and impeccable quality
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Everything is perfect, except that it is not mentioned that the service provider in charge of the delivery refuses to touch the pallet. As a consequence, it was impossible to help my wife unpack the contents of the pallet. Had to slide it into the garage of the co-owner. It should be clearly indicated that the provider can only drop a 130-kilo pallet in a place accessible to a pallet truck.
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Sylvain B.
Rating: 5 out of 5
following a purchase from 17/06/2018
Very good qualities
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Magali M.
Rating: 4 out of 5
following a purchase from 18/06/2018
Not much to say 😊 Efficient delivery and within the indicated deadlines. We chose a relatively large trampoline (4m30) but the assembly was quite quick. One foam element was slightly damaged in the box but it did not compromise the assembly of the part.
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Christine K.
Rating: 4 out of 5
following a purchase from 16/06/2018
very fast delivery
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Stephanie L.
Rating: 5 out of 5
following a purchase from 15/06/2018
fast and compliant delivery
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Adolf L.
Rating: 4 out of 5
following a purchase from 29/06/2018
Completely satisfied with the trampoline itself. Only with the shipping company not. First, delivered half an hour late (12:30 instead of between 8 and 12), not friendly at all, pallet damaged, one box pressed in on the side... But fortunately, the trampoline was not damaged!!!
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Laurent B.
Rating: 5 out of 5
following a purchase from 18/06/2018
Very very good quality of trampoline and easy to assemble
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Stephane B.
Rating: 5 out of 5
following a purchase from 14/06/2018
Ultra fast delivery. Excellent phone contact
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Marlène B.
Rating: 5 out of 5
following a purchase from 03/06/2018
Everything went very well, no problem with the order and very good product
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