Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 4 and 5 stars

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Christian D.
Rating: 5 out of 5
following a purchase from 14/05/2017
very good
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Sebastien V.
Rating: 4 out of 5
following a purchase from 24/04/2017
good provider but delivery not flexible (imposed schedule)
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Ludovic M.
Rating: 4 out of 5
following a purchase from 14/04/2017
Service rather correct overall with a few small details to improve. (a few small communication issues)
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Patrice W.
Rating: 4 out of 5
following a purchase from 03/05/2017
Delighted with the trampoline received. Just disappointed not to have been able to get the one ordered (with red opening)
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Pierre L.
Rating: 4 out of 5
following a purchase from 07/04/2017
A bit long delays
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Axelle L.
Rating: 5 out of 5
following a purchase from 17/04/2017
order of a new net for our trampoline as well as elastics for the protective mat (purchase of the trampoline in 2012.) high-quality material, fast delivery, very satisfied with our equipment renewal. The girls are delighted! :)
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Philippe J.
Rating: 5 out of 5
following a purchase from 11/05/2017
Searching for solutions to satisfy customers
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Celine F.
Rating: 5 out of 5
following a purchase from 08/05/2017
a very good quality trampoline mat.
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Etienne D.
Rating: 5 out of 5
following a purchase from 15/05/2017
Excellent order tracking, delivered on time:
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Delphine D.
Rating: 5 out of 5
following a purchase from 09/05/2017
Great
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Stephane S.
Rating: 5 out of 5
following a purchase from 13/05/2017
Very good
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Anna N.
Rating: 5 out of 5
following a purchase from 03/05/2017
Good quality product, timely delivery. Great fun game for both adults and kids.
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Céline D.
Rating: 5 out of 5
following a purchase from 14/05/2017
Excellent
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Samuel P.
Rating: 5 out of 5
following a purchase from 15/05/2017
Extra
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Eric P.
Rating: 4 out of 5
following a purchase from 14/05/2017
Order and delivery without any issues. The 360 tent fits quite well on the Decathlon 365 trampoline. Easy to install, the kids love their new playhouse! The only downside is the quality of the attachments which seem quite fragile for long-term use and I regret that the tent is not waterproof in the rain, even if it means buying a slightly more expensive model.
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Sophie R.
Rating: 5 out of 5
following a purchase from 02/05/2017
Very good customer service
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Colette M.
Rating: 4 out of 5
following a purchase from 15/05/2017
good
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Charles H.
Rating: 5 out of 5
following a purchase from 16/05/2017
Speed, efficiency, and professionalism
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Maryse T.
Rating: 5 out of 5
following a purchase from 19/04/2017
very good, nothing to complain about regarding the quality of the product or the delivery
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Sophie S.
Rating: 4 out of 5
following a purchase from 22/04/2017
Good quality. I would have liked to know that the product was out of stock before ordering. As a result, delivery took 3 weeks instead of one. It's acceptable, but we would like to know this right after payment.
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Hélène G.
Rating: 4 out of 5
following a purchase from 27/03/2017
Great: the possibility to order spare parts. The quality of the products The follow-up from customer service staff Too bad: searching for parts is a bit complex (a filter to avoid mistakes in references would be a great help) Online order tracking is not very precise (in case of partial delivery, we cannot know where the rest is)
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Mylene H.
Rating: 4 out of 5
following a purchase from 02/04/2017
Even though it was a bit long, the service is very professional and the delivery was done without any problems. Nothing to complain about
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Vincenza C.
Rating: 5 out of 5
following a purchase from 12/05/2017
they were punctual for the arrival of the very sturdy trampoline, excellent value for money
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Sophie C.
Rating: 5 out of 5
following a purchase from 10/05/2017
We received an article of excellent quality that perfectly meets our expectations. The customer service is very professional. The delivery was carried out with a lot of organization and was very punctual. This is a service of excellent quality.
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Sylvie U.
Rating: 4 out of 5
following a purchase from 19/04/2017
Great
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Julia U.
Rating: 5 out of 5
following a purchase from 07/05/2017
quality product, impeccable delivery
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Paleni F.
Rating: 4 out of 5
following a purchase from 24/04/2017
good
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Veronique L.
Rating: 4 out of 5
following a purchase from 12/04/2017
Very satisfied
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Sophie L.
Rating: 5 out of 5
following a purchase from 12/05/2017
Excellent product and good responsive advisor
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Cindy C.
Rating: 4 out of 5
following a purchase from 29/04/2017
There was a missing screw in the package ....but apart from that...everything was perfect!!!
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Matteo C.
Rating: 5 out of 5
following a purchase from 10/05/2017
precise and punctual service, excellent quality trampoline with simple and clear assembly instructions
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Christophe F.
Rating: 5 out of 5
following a purchase from 23/04/2017
I really appreciated the phone contact, to verify together the exact data of the product, it's proof of professionalism. My product meets my expectations. Thank you Best regards
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Adriano C.
Rating: 5 out of 5
following a purchase from 05/05/2017
Reliable seller who guaranteed precise and prompt service.
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Virginie A.
Rating: 5 out of 5
following a purchase from 30/03/2017
Very good thank you
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Frédéric B.
Rating: 5 out of 5
following a purchase from 28/04/2017
The quality of the product is very good as well as the service (despite the stock shortage).
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Jerome T.
Rating: 4 out of 5
following a purchase from 19/04/2017
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Axelle M.
Rating: 5 out of 5
following a purchase from 10/05/2017
Order conforms, delivered quickly. -
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Alexandre M.
Rating: 5 out of 5
following a purchase from 03/04/2017
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Olivier R.
Rating: 5 out of 5
following a purchase from 20/04/2017
Contacted by phone before my purchase to ask for information about the product and delivery: very well received and informed. Delivery was made within the indicated time. A part was missing, I contacted customer service who was very responsive and sent me the part the next day by mail. Thank you.
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Vanessa B.
Rating: 5 out of 5
following a purchase from 24/04/2017
Products conform to the description and delivered quickly. (TRAMPOFOOT AND TRAMPOSCRATCH). They complement a 4-year-old trampoline that is always outside, pure happiness for my son.
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