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M
Rating: 5 out of 5
Very fast shipping. Easy and clear assembly despite a few small things to review.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent, in every way.
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D
Rating: 5 out of 5
Everything very well
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M
Rating: 5 out of 5
Nothing to complain about. My little girl is very happy to be able to play with her friends on her trampoline for her birthday. All good, thank you.
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E
Rating: 5 out of 5
Competent and respectful customer service. Upon delivery, the trampoline had been damaged (tear) during transport, a new trampoline was sent to me promptly. Good material, you can order without surprises from this company.
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J
Rating: 5 out of 5
Delivery, packaging, and product quality impeccable and easy assembly
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C
Rating: 5 out of 5
I have always found good and friendly reception when I called you = Thank you!
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S
Rating: 5 out of 5
I was listened to, thank you.
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G
Rating: 4 out of 5
good
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M
Rating: 5 out of 5
Nothing to complain about. Material conforms to my order and in impeccable condition.
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M
Rating: 4 out of 5
Trampoline *** Assembly quite easy with 2 people. The children (and also the adults!) are starting to get their bearings. The product seems to be of good quality.
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G
Rating: 5 out of 5
Excellent assistance and shipping, recommendable site.
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F
Rating: 5 out of 5
I am completely satisfied with both the ease of ordering and the delivery conditions and time.
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M
Rating: 5 out of 5
very good product easy to assemble, we have a blast with the kids. Thank you trampoline France.
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F
Rating: 5 out of 5
superb
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S
Rating: 4 out of 5
I am delighted with the trampoline I purchased. However, I am not satisfied with the delivery method: the carrier did not deliver on the scheduled day and I had to insist at the second agreed appointment for the delivery to be made after 5 PM.
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S
Rating: 4 out of 5
Very good product. It seems to be of good quality. We will see in use....
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D
Rating: 5 out of 5
Fast and reliable
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Z
Rating: 4 out of 5
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
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D
Rating: 5 out of 5
Very effective advice over the phone. Delivery within three days. Everything was perfect. Well done.
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G
Rating: 5 out of 5
EXCELLENT. Very good quality trampoline, easy to assemble, identical to the ordered model, fast delivery.
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L
Rating: 5 out of 5
Excellent products but it's a shame there is no assembly instructions for the trampoline surround!
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S
Rating: 5 out of 5
Great, nothing to say.
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I
Rating: 4 out of 5
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
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H
Rating: 5 out of 5
Very fast delivery. Product as good, if not better than the original... We will have to appreciate its durability over time!
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M
Rating: 5 out of 5
Delivery on time. Solid trampoline that should last over time. Jumping surface large enough for my two teenagers. Good purchase even if a bit expensive.
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J
Rating: 4 out of 5
The only negative point, the shipping costs are too high.
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A
Rating: 4 out of 5
Very good, except the cushion attachments that broke. Be careful not to hook them with the net attachment underneath but around the circular tube of the trampoline. I have warned and hope for a replacement delivery of the elastics???????? I am still waiting. Otherwise, the edge of the cushion rises and reveals the trampoline tube, probably due to the net. There would probably be a need for additional cushion attachments. Otherwise, excellent product. Excellent sturdiness when my daughters jump on it, nothing moves. Well done to France Trampoline.
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J
Rating: 4 out of 5
Product conforms to the order, delivery time respected. Good quality product, easy to assemble.
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C
Rating: 5 out of 5
Very good, very efficient response to emails, delivery on time. No issues.
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T
Rating: 5 out of 5
Perfect!!
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C
Rating: 5 out of 5
Fantastic customer service, the best I have ever had in Italy. I would absolutely recommend you to everyone.
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S
Rating: 5 out of 5
First, the website is very well constructed to help choose the trampoline. We opted for the model ***. The order went smoothly and delivery was in less than a week. Having the experience of a trampoline bought from large retailers that lasted 4 years before the fabric tore; upon receipt, I noticed the difference in quality: the structure, fabric, and protection are really sturdier and justify the price difference. The only downside is the fragility of the plastic hooks for closing the entrance. The paper manual is a bit lacking, but the tutorial found on YouTube is perfect.
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L
Rating: 5 out of 5
I HAVE NOT HAD ANY PROBLEMS THROUGHOUT THE ORDER AND DELIVERY PROCESS
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A
Rating: 5 out of 5
Nothing to complain about, everything as expected at the purchase
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M
Rating: 5 out of 5
Everything is fine from delivery to the quality of the product which seems to be excellent. Assembly is quite simple although the instructions could be more detailed, in fact, we had to analyze them well because in some points they were unclear.
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A
Rating: 5 out of 5
Delivery without difficulty of spare parts
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Y
Rating: 4 out of 5
Perfect delivery conditions. Quality material. Clear instructions. User safety is prioritized. Note, assembly requires two people and some handyman skills.
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L
Rating: 5 out of 5
Quality trampoline, fast and precise service....excellent ...to recommend....
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I
Rating: 4 out of 5
Everything excellent, the lady on the phone was very kind, the only flaw was the courier! He delivered a completely broken package, hastily, I accepted with reservation (thank goodness) and shortly after I checked the product and indeed the bags of springs were open and one spring was missing. I called the courier back to check on his van but he cut me off and said he would call me back....but I never heard from him again. Fortunately, the company is serious and sent me the springs as soon as I explained the problem without even arguing. So I would say a serious and reliable company, the trampoline I purchased is fantastic.
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