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M
Rating: 5 out of 5
Everything was perfect
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
everything very good
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P
Rating: 4 out of 5
Nothing to report
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M
Rating: 5 out of 5
Great
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L
Rating: 5 out of 5
Changing the protective net of our trampoline. Quality net and changed in a short time as the assembly is easy. Order arrived very quickly. In short, perfect!
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R
Rating: 5 out of 5
Excellent except for the delay.
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A
Rating: 4 out of 5
Product clearly of good quality and a good quality/price ratio but assembly is not simple even if the assembly guide is clear. Plan half a day with 2 (strong ones to stretch the mat ;o)).
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G
Rating: 5 out of 5
Order received as soon as France Trampoline was restocked. Good reception.
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C
Rating: 5 out of 5
Very well passed.
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D
Rating: 4 out of 5
Spare parts are good but expensive compared to the price of the complete product (trampoline). No indication on how to attach the product to the trampoline mat. Please let me know how to attach the provided elastics to the purchased protective mat…
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B
Rating: 4 out of 5
Satisfied despite a slightly high shipping price.
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G
Rating: 5 out of 5
Fast delivery. High quality product as always with France Trampoline.
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J
Rating: 5 out of 5
Quality material and easy to assemble.
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R
Rating: 5 out of 5
Best product compared to several years.
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C
Rating: 5 out of 5
Fast and correct delivery.
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I
Rating: 5 out of 5
Product conforms and fast delivery.
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N
Rating: 4 out of 5
The trampoline seems to be of good quality: heavy material, wide tubes. Small downside: the tubes are difficult to assemble, I had to use a large pliers to hold the T folded and sometimes a hammer to drive the horizontal bars onto the Ts...
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M
Rating: 4 out of 5
Ease of exchanges and speed of delivery. The product is of good quality.
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M
Rating: 5 out of 5
I ordered 3 spring protectors for professional use trampolines. Good quality product, well above the public model. However, I did have an unexplained tear in one of the covers. I emailed their customer service and was contacted... 20 minutes later!!! It's rare enough to be noted. Especially since they immediately sent me a new cover without further discussion, really very professional as a company.
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B
Rating: 5 out of 5
I placed an order for parts to restore my trampoline already purchased from France Trampoline. I was called back to adjust the order. Friendly contact. Thank you.
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Q
Rating: 4 out of 5
Fast delivery but assembly was not simple. Some explanations in addition to the drawings would be a plus. Once assembled, I wonder how I will disassemble it for winter. But otherwise, the kids are delighted!
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L
Rating: 5 out of 5
During the order, the product was out of stock with an approximate delay announced that we received with a maximum delay of 1-2 weeks! Very good quality product that met our expectations!
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V
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very responsive for the order (net + mat) Received the order very quickly. Very well packaged Very good quality
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G
Rating: 4 out of 5
Last year my request was overlooked, this year, impeccable handling under warranty of the requested parts. Fast delivery and very nice person on the phone. Thank you
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S
Rating: 5 out of 5
Could you add a few more small details in the instruction manual, other than that nothing to report, the product is excellent.
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G
Rating: 5 out of 5
Fast delivery. Always excellent quality of products.
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C
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Very responsive and professional customer service. Following the receipt of a jumping mat where a hook was missing, a new one was sent the same day.
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T
Rating: 5 out of 5
Very good, helpful, smiling, friendly.
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M
Rating: 5 out of 5
Quality material, delivered quickly. The only downside is the instructions which are a bit vague at times. I recommend this trampoline and this supplier!
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G
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
The problem is in the transport as my package arrived open in 2 places and the hoops could easily come out as they slipped between each other.
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C
Rating: 5 out of 5
Delivery time very good, top quality, the manual is missing for novices, which is a shame.
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S
Rating: 5 out of 5
Nothing to report
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E
Rating: 5 out of 5
Impeccable service
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J
Rating: 5 out of 5
In replacement of an identical product, I recommended without hesitation
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G
Rating: 5 out of 5
Item back in stock on the scheduled date, very fast delivery and super good quality item
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A
Rating: 5 out of 5
Nothing to report
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