Customer reviews of France Trampoline

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Herve W.

Rating: 5 out of 5

Published on 17/07/2015 à 20h56 following a purchase from 01/05/2015

Perfect material and advice

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Philippe R.

Rating: 4 out of 5

Published on 17/07/2015 à 20h48 following a purchase from 12/06/2015

In accordance with the order. Delivery respected..

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Katia L.

Rating: 4 out of 5

Published on 17/07/2015 à 20h24 following a purchase from 10/04/2015

Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....

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Celine L.

Rating: 5 out of 5

Published on 17/07/2015 à 20h24 following a purchase from 05/06/2015

I am completely satisfied with my order, an advisor called me to ensure the correct size of the product. The delivery was quick and without issues.

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Stéphane T.

Rating: 4 out of 5

Published on 17/07/2015 à 20h19 following a purchase from 12/06/2015

Seller attentive, delivery within the deadlines, good quality material

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Maurice M.

Rating: 5 out of 5

Published on 17/07/2015 à 20h18 following a purchase from 24/04/2015

everything perfect: the order, the delivery, assembly instructions, easy assembly. seems to be of very good quality I can't say more because not yet used

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Olivier L.

Rating: 5 out of 5

Published on 17/07/2015 à 20h15 following a purchase from 01/05/2015

Super product

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Nathalie L.

Rating: 5 out of 5

Published on 17/07/2015 à 20h11 following a purchase from 22/05/2015

Delivery went well and on time. Solid trampoline that provides complete satisfaction.

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Max V.

Rating: 4 out of 5

Published on 17/07/2015 à 20h10 following a purchase from 01/05/2015

Good service.

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Bruno M.

Rating: 5 out of 5

Published on 17/07/2015 à 19h59 following a purchase from 05/06/2015

Excellent

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Julien M.

Rating: 4 out of 5

Published on 17/07/2015 à 19h45 following a purchase from 05/06/2015

Very responsive Very good quality material at first glance (assembled 1 week ago)

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Laurence B.

Rating: 5 out of 5

Published on 17/07/2015 à 19h45 following a purchase from 03/04/2015

Very good. Good quality product, assembly according to the instructions, fast delivery.

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Karine R.

Rating: 5 out of 5

Published on 17/07/2015 à 19h40 following a purchase from 22/05/2015

The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)

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Amel H.

Rating: 5 out of 5

Published on 17/07/2015 à 19h29 following a purchase from 03/04/2015

I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.

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Philippe C.

Rating: 4 out of 5

Published on 17/07/2015 à 18h58 following a purchase from 01/05/2015

Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.

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Response from France Trampoline Published on 05/05/2015

Hello Mr. Courteau, the Booster 430 trampoline is extremely solid and heavy due to the quality of the material. In 99.9999% of cases, it is the boxes that may arrive a bit damaged, but the material is never actually damaged. However, it is always advisable to mention reservations if needed with the delivery person. NB: the mention 'subject to unpacking' has no value if there was a problem. You need to mark precise and motivated reservations like 'box torn at the bottom' for example. The France Trampoline team.

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David B.

Rating: 5 out of 5

Published on 17/07/2015 à 18h52 following a purchase from 12/06/2015

VERY GOOD QUALITY CUSTOMER SERVICE

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Thierry C.

Rating: 4 out of 5

Published on 17/07/2015 à 18h51 following a purchase from 10/04/2015

Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.

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Marilyne R.

Rating: 5 out of 5

Published on 17/07/2015 à 18h51 following a purchase from 17/04/2015

Serious, fast, good product

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Bruno H.

Rating: 5 out of 5

Published on 17/07/2015 à 18h47 following a purchase from 15/05/2015

Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!

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Ghislaine D.

Rating: 4 out of 5

Published on 17/07/2015 à 18h38 following a purchase from 12/06/2015

Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.

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Yann M.

Rating: 5 out of 5

Published on 17/07/2015 à 18h34 following a purchase from 22/05/2015

Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.

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Pascal F.

Rating: 5 out of 5

Published on 17/07/2015 à 18h22 following a purchase from 22/05/2015

Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase

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Christian B.

Rating: 5 out of 5

Published on 17/07/2015 à 18h12 following a purchase from 22/05/2015

Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.

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Mama T.

Rating: 5 out of 5

Published on 17/07/2015 à 17h55 following a purchase from 10/04/2015

Very good product the children are delighted

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Elie P.

Rating: 5 out of 5

Published on 17/07/2015 à 17h49 following a purchase from 22/05/2015

Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.

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Ghislain S.

Rating: 5 out of 5

Published on 17/07/2015 à 17h45 following a purchase from 12/06/2015

trampoline of very good quality, robust, the kids love it

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Gueguen N.

Rating: 4 out of 5

Published on 17/07/2015 à 17h34 following a purchase from 15/05/2015

Very good just missing a cover to cover the mat

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Joelle M.

Rating: 5 out of 5

Published on 17/07/2015 à 17h29 following a purchase from 08/05/2015

Perfect

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Eric T.

Rating: 5 out of 5

Published on 17/07/2015 à 17h29 following a purchase from 03/04/2015

good brand, good contact and delivery in record time. Regarding the material, it is good but still, it is tough to assemble a trampoline. The documentation is not sufficient, more complete and realistic help on the ground would be appreciated.

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Rachid C.

Rating: 5 out of 5

Published on 17/07/2015 à 17h29 following a purchase from 05/06/2015

Very good

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Armelle M.

Rating: 5 out of 5

Published on 17/07/2015 à 17h26 following a purchase from 10/04/2015

*****

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Olivier D.

Rating: 5 out of 5

Published on 17/07/2015 à 16h53 following a purchase from 24/04/2015

Very good. The trampoline seems to be of good quality. The assembly is not simple and sometimes the diagrams are not explicit enough. The delivery was quick and without problems

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Marie D.

Rating: 5 out of 5

Published on 17/07/2015 à 16h34 following a purchase from 29/05/2015

I bought a net that my husband broke, he was 4 years old. Very good quality, nothing to complain about, I recommend.

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Stéphanie C.

Rating: 4 out of 5

Published on 17/07/2015 à 16h28 following a purchase from 05/06/2015

Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.

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Rozenn G.

Rating: 5 out of 5

Published on 17/07/2015 à 16h17 following a purchase from 05/06/2015

I had read the reviews on this same page before buying and frankly, I don't see what else to add to confirm the quality of the trampoline purchased. Moreover, I was well advised by phone, the trampoline is well suited to the use we make of it as well as to the child's age. Those who helped me set it up were amazed by the quality of the product.

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Marguerite M.

Rating: 5 out of 5

Published on 17/07/2015 à 15h59 following a purchase from 12/06/2015

Very good product

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Astrid A.

Rating: 4 out of 5

Published on 17/07/2015 à 15h53 following a purchase from 01/05/2015

Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.

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Laurence M.

Rating: 5 out of 5

Published on 17/07/2015 à 15h51 following a purchase from 24/04/2015

Great product that meets our expectations: It is a solid, durable product that offers safety guarantees. Thank you also for the delivery: the trampoline was delivered right on the day of the birthday (I had sent an email to specify the occasion, I received a call from your team who executed it despite the short deadline from Thursday midnight to Tuesday 9:30 am!!!!!) Kudos for the professionalism and follow-up... I think my husband will order a trampoline....for his catamaran!!!!

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Sandrine L.

Rating: 5 out of 5

Published on 17/07/2015 à 15h46 following a purchase from 29/05/2015

Very complete site. Very good quality product. Fast shipping!

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Severine Geraldine F.

Rating: 5 out of 5

Published on 17/07/2015 à 15h45 following a purchase from 22/05/2015

in the France Trampoline range, but it's huge in reality! :) In short, to recommend with eyes closed, thank you & bravo.

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