Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 4 and 5 stars

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Paola P.

Published on 17/05/2015 à 12h26 following a purchase from 05/04/2015

warm welcome on the phone. Quick contact with an advisor, express delivery

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Cédric H.

Published on 17/05/2015 à 10h49 following a purchase from 29/03/2015

Very good. Serious and reliable.

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Jean-Francois L.

Published on 17/05/2015 à 08h27 following a purchase from 15/02/2015

Completely satisfied

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Anabelle P.

Published on 16/05/2015 à 20h34 following a purchase from 11/04/2015

order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected

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Lydie D.

Published on 16/05/2015 à 15h12 following a purchase from 14/02/2015

Fast service and very quick shipping

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Christian E.

Published on 16/05/2015 à 13h49 following a purchase from 14/03/2015

Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you

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Nadine J.

Published on 16/05/2015 à 08h27 following a purchase from 28/02/2015

package arrived complete, undamaged and on time

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Caroline L.

Published on 16/05/2015 à 08h16 following a purchase from 14/02/2015

The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.

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Marie-Christine B.

Published on 15/05/2015 à 18h25 following a purchase from 20/02/2015

Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.

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Patrick G.

Published on 15/05/2015 à 14h54 following a purchase from 20/02/2015

Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.

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Magalie A.

Published on 15/05/2015 à 14h23 following a purchase from 27/02/2015

Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!

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Géraldine M.

Published on 15/05/2015 à 13h43 following a purchase from 20/03/2015

Perfect customer service!

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Veronika C.

Published on 15/05/2015 à 12h46 following a purchase from 27/02/2015

I am very happy, good quality, easy to build and fast delivery!

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Florian F.

Published on 15/05/2015 à 08h23 following a purchase from 06/03/2015

a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.

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Emilie S.

Published on 14/05/2015 à 21h58 following a purchase from 19/02/2015

Perfect service, everything is okay.

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Solveiga C.

Published on 14/05/2015 à 17h11 following a purchase from 26/02/2015

Excellent level of advice and involvement! A big thank you for your professionalism!!

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Xavier F.

Published on 14/05/2015 à 16h59 following a purchase from 12/02/2015

Very good advice and follow-up from France Trampoline.

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Alcina B.

Published on 14/05/2015 à 15h23 following a purchase from 26/03/2015

Nothing to say. Perfect.

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Sebastien C.

Published on 14/05/2015 à 13h19 following a purchase from 19/02/2015

Perfect, everything was respected from the product description to the delivery time

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Aida V.

Published on 14/05/2015 à 12h37 following a purchase from 05/02/2015

I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.

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Catherine C.

Published on 14/05/2015 à 10h28 following a purchase from 05/02/2015

perfect article fast delivery site to recommend

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Philippe D.

Published on 13/05/2015 à 21h44 following a purchase from 25/02/2015

Fast shipping. Good communication.

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Vincent L.

Published on 13/05/2015 à 20h32 following a purchase from 25/03/2015

Very good contact, very responsive.

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Daphne O.

Published on 13/05/2015 à 17h11 following a purchase from 11/03/2015

I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.

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Alexandra M.

Published on 13/05/2015 à 14h38 following a purchase from 11/03/2015

I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.

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Bastien M.

Published on 13/05/2015 à 13h21 following a purchase from 04/03/2015

Excellent advice before the purchase. Delivery on time.

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David G.

Published on 13/05/2015 à 11h19 following a purchase from 18/02/2015

The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.

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Michael P.

Published on 13/05/2015 à 09h44 following a purchase from 04/02/2015

Good product. Well delivered.

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Marie Paul B.

Published on 13/05/2015 à 09h25 following a purchase from 25/03/2015

ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP

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Noemie L.

Published on 12/05/2015 à 21h44 following a purchase from 24/03/2015

Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.

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Benoît C.

Published on 12/05/2015 à 21h32 following a purchase from 10/02/2015

Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)

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Patrick H.

Published on 12/05/2015 à 20h39 following a purchase from 07/04/2015

Fast shipping. Good material.

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Yann C.

Published on 12/05/2015 à 19h51 following a purchase from 10/02/2015

Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.

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Johann W.

Published on 12/05/2015 à 18h55 following a purchase from 07/04/2015

Great service.

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Sophie A.

Published on 12/05/2015 à 17h53 following a purchase from 31/03/2015

Very high responsiveness!

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Stephane F.

Published on 12/05/2015 à 16h45 following a purchase from 24/03/2015

Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.

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Nicolas P.

Published on 12/05/2015 à 13h29 following a purchase from 07/04/2015

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Vincent C.

Published on 12/05/2015 à 12h37 following a purchase from 07/04/2015

Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.

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François G.

Published on 12/05/2015 à 08h53 following a purchase from 03/02/2015

Simple, effective, and fast. Perfect.

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Iris C.

Published on 11/05/2015 à 21h48 following a purchase from 09/02/2015

Lightning delivery, but a lot of difficulties to obtain a paid invoice.

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