Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 4 and 5 stars

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J
Jean Marc F.
Rating: 4 out of 5
following a purchase from 06/02/2015
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Maryvonne B.
Rating: 5 out of 5
following a purchase from 05/02/2015
superb service order placed on 27/03/15 delivery on 02/04/15 trampoline hoped for EASTER to spoil my three little girls assembly done without problems the weekend was filled with joy and happiness thank you again for your responsiveness and the quality of the material
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Tanguy D.
Rating: 4 out of 5
following a purchase from 19/02/2015
Good
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Laurent F.
Rating: 5 out of 5
following a purchase from 05/02/2015
Delivered on time, serious service, a mistake on my part was corrected by phone at your initiative... Thank you
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Anne-gaelle G.
Rating: 5 out of 5
following a purchase from 26/02/2015
Item conforms to the order. Fast delivery time.
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Gilles N.
Rating: 5 out of 5
following a purchase from 26/02/2015
Very good telephone reception, good advice. Delivery without problems, product perfectly packaged, assembly quite easy. Quality product that meets my expectations.
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Nadege B.
Rating: 5 out of 5
following a purchase from 19/02/2015
We ordered a trampoline for our children, it is beautiful, and very solid, of very good quality. Regarding the customer relations contact team, they are very friendly and accommodating. The same goes for the company that delivers the packages. This whole team is very professional. We are delighted. We will not hesitate to call on them again.
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Christophe T.
Rating: 5 out of 5
following a purchase from 12/02/2015
very professional, the staff called me back to ensure the conformity of my order. I recommend!!!
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Jacques M.
Rating: 4 out of 5
following a purchase from 18/02/2015
Nothing to report
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Alexis M.
Rating: 5 out of 5
following a purchase from 07/01/2015
The product was not immediately available, which was also mentioned. But the wait was brief, the delivery was announced and carried out on time. Effective.
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Joël G.
Rating: 5 out of 5
following a purchase from 21/01/2015
Very correct. Delivery earlier than expected
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Sebastien C.
Rating: 4 out of 5
following a purchase from 18/02/2015
Quality material and compliant with the order
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Miguel M.
Rating: 5 out of 5
following a purchase from 31/12/2014
Effective!
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Alexandra P.
Rating: 5 out of 5
following a purchase from 25/02/2015
Quick receipt of the package .. Always available for advice from customer service. Perfect!!!
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Anne H.
Rating: 5 out of 5
following a purchase from 07/01/2015
Perfect
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Pascal B.
Rating: 5 out of 5
following a purchase from 28/01/2015
Excellent and fast service
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Aurelie P.
Rating: 5 out of 5
following a purchase from 14/01/2015
Very good quality trampoline since we received it, everyone has a lot of fun, both adults and children. The assembly is not very difficult and the trampoline is very sturdy. The only small downside for now is the plastic carabiners that hold the net which are not very sturdy.
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Jean-philippe P.
Rating: 4 out of 5
following a purchase from 17/02/2015
Good delivery service - Good easy assembly instructions - Product seems to be of good quality (to be judged over time)
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Olivier C.
Rating: 5 out of 5
following a purchase from 27/01/2015
Fast delivery as indicated at the time of order
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Valérie B.
Rating: 5 out of 5
following a purchase from 24/02/2015
Very interesting to have a French supplier with offices for all needs (technical, advice, after-sales service...) in France
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Vincent L.
Rating: 5 out of 5
following a purchase from 06/01/2015
Very good service
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Fabien D.
Rating: 4 out of 5
following a purchase from 10/02/2015
Very fast delivery. The trampoline and its equipment seem to be of good quality. The price is not negligible but I hope I have bought my peace of mind in terms of reliability (to be seen in use).
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Martine E.
Rating: 4 out of 5
following a purchase from 06/01/2015
delivery respect well respected very good quality products
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Ludovic B.
Rating: 5 out of 5
following a purchase from 10/02/2015
Very good material, solid and well made. Clear assembly instructions.
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Erwann G.
Rating: 5 out of 5
following a purchase from 06/01/2015
Very professional and responsive customer service.
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Valery C.
Rating: 5 out of 5
following a purchase from 10/02/2015
Perfect in every way.
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Étienne B.
Rating: 4 out of 5
following a purchase from 10/02/2015
very good delivery we just missed the green tape to put on the protection posts of the net and the straps that go on the feet. If you can send them back to us, thank you
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Response from France Trampoline
Hello, we tried to contact you directly on your mobile to follow up on the missing parts. We remain at your disposal to send them to you. The France Trampoline team.
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Jc L.
Rating: 5 out of 5
following a purchase from 20/01/2015
Hello, Very good site, complete information on the products. Trampoline received on the agreed day with appointment as indicated. Number of packages complete but the bottom of the main box was torn, a spring bag got lost: Immediate response from customer service upon simple email request and missing springs redelivered within 5 days: Perfect! Regarding the product (Booster 4.30m) nothing to complain about, very good quality, easy assembly, be careful to respect the direction of the fiberglass arches of the protective net or else like me you will have to remove one to re-thread it (not easy). 5 obvious stars.
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Baptiste C.
Rating: 4 out of 5
following a purchase from 13/01/2015
Speed, delivery within the announced deadlines, good quality products. However: - the anchoring kit seems a bit light and not necessarily suitable for different types of ground - the protective cover allows water to accumulate on the trampoline (lacks a central rise to drain water outside) and the incorporation of ventilation grids lets water through
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Response from France Trampoline
Hello, Thank you for your comment. Regarding the protective cover, it is normal that there are drains on the cover so that water flows through the cover and the jumping mat as you mentioned in your comment. Do not block the drains present on the cover, otherwise the water will not be able to flow out. We remain at your service. The France Trampoline team.
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Pascal B.
Rating: 4 out of 5
following a purchase from 30/12/2014
Overall satisfactory service. Pleasant and competent telephone reception. Good quality material, some additional explanations in the assembly instructions would not be too much (especially on the assembly of the net support circle)
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Tamara D.
Rating: 5 out of 5
following a purchase from 10/02/2015
Very good quality product easy to assemble
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Stéphane L.
Rating: 5 out of 5
following a purchase from 06/01/2015
Several orders placed to date. Always meets my expectations. Quality material. Adapted telephone advice
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Kathy F.
Rating: 4 out of 5
following a purchase from 26/01/2015
very good service, fast delivery, the only thing is that the protective foam should be packaged in a box and not plastic because it was damaged in several places..... fortunately the protective foam was fine.
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Response from France Trampoline
Hello, in such cases, do not hesitate to mention reservations on the delivery note you sign with the delivery person. It is important to take a few minutes to check your package. If no reservation is made at the time of delivery, you also have no recourse. Damages are considered to have occurred after receipt. The France Trampoline team.
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Alain M.
Rating: 5 out of 5
following a purchase from 26/01/2015
Quality of services very good
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Céline D.
Rating: 5 out of 5
following a purchase from 02/03/2015
Very fast and well-organized shipping. I am more skeptical about the quality of the carrier's service, but that's another subject. Very good quality material. The children (and adults) are delighted.
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Rachel F.
Rating: 5 out of 5
following a purchase from 26/01/2015
Deadline respected, informed about the preparation of the package in advance. Package in good condition and protected.
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Laurent C.
Rating: 4 out of 5
following a purchase from 09/02/2015
Good
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Pascal P.
Rating: 5 out of 5
following a purchase from 08/02/2015
Very professional. Concerned about a flawless purchase
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Bruno C.
Rating: 5 out of 5
following a purchase from 21/12/2014
Fast delivery and good quality product. Perfect!
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Matteo M.
Rating: 5 out of 5
following a purchase from 18/01/2015
Excellent trampoline, excellent service.
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