Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 4 and 5 stars

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Jaime D.
Rating: 5 out of 5
following a purchase from 05/08/2014
fast, friendly
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Emmanuel M.
Rating: 4 out of 5
following a purchase from 16/06/2014
We just had a problem with the carrier who indicated a delivery on Friday afternoon, but we were delivered on Monday. France Trampoline did everything to ensure that the delivery went smoothly. The trampoline meets our expectations exactly, the children love it. The assembly was long but that’s normal, and the instructions are quite clear. We recommended to our friends to order from France trampoline: a French company and a quality product!
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Nathalie M.
Rating: 5 out of 5
following a purchase from 28/07/2014
good value for money. Quick handling of the order. Easy assembly of the trampoline very happy with the purchase.
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Céline R.
Rating: 5 out of 5
following a purchase from 28/07/2014
A trampoline of very good quality, for children as well as for parents. The quality justifies the price. Having needed customer service, the response was immediate and competent. Highly recommend as I have already done.
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Thierry V.
Rating: 5 out of 5
following a purchase from 17/08/2014
Very good contact by phone and ultra-fast delivery! The ordered cushion is really of excellent quality and should last much longer than the original one.
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Myriam L.
Rating: 5 out of 5
following a purchase from 20/07/2014
Very good after-sales service. and good responsiveness. Thank you
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Mylene L.
Rating: 4 out of 5
following a purchase from 10/08/2014
Super fast shipping: ordered Monday morning received Wednesday in Idf. Thank you! Assembly in one afternoon by me (a mom) and two children (9 and 12 years old) for the greatest happiness of the little brother of 4 years as it was the birthday gift, so assembly relatively easy ... Just a downside: one of the attachments of the protective net broke right away. But everything else is perfect. Based on the advice obtained by phone, I opted for the Jump'Up 360 Trampoline Pack + Net + Ladder. I do not regret at all even if in the end the whole thing is already of a nice size and does not fit in a small corner of the garden... It allows my 4 children, even their friends, as observed during the birthday party, to have fun like little crazy but in a secure way provided that some simple rules and common sense are respected. Excellent purchase
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Christian D.
Rating: 4 out of 5
following a purchase from 22/06/2014
very fast delivery as we requested for a birthday. Appointment with the carrier ok. Trampoline to be assembled by at least two people, it is of good quality, the net provides very good protection as it is well fixed with the mat. The kids are having a blast!!!!
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Dominique P.
Rating: 5 out of 5
following a purchase from 17/08/2014
Very good telephone reception and very fast delivery.
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Jacques G.
Rating: 5 out of 5
following a purchase from 06/07/2014
No problem! Thank you
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Murielle P.
Rating: 5 out of 5
following a purchase from 17/08/2014
Trampoline corresponding to the description and our needs. Good quality, fast and serious delivery.
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Rachel M.
Rating: 5 out of 5
following a purchase from 22/06/2014
everything was perfect, the telephone reception as well as the explanations provided. Small downside: no instructions!!
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Response from France Trampoline
Hello, we are following up on your feedback regarding the spare parts provided without instructions. In your case, it was only a textile protective net. You just need to refer to the assembly instructions of the trampoline and its net in order to install these parts. The system has not changed since your purchase after verification. The France Trampoline team.
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Pascal T.
Rating: 4 out of 5
following a purchase from 20/06/2014
Assembly quite easy, the assembly drawings are a bit small. I had a bit of difficulty inserting the fixing feet.
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Yves B.
Rating: 5 out of 5
following a purchase from 22/08/2014
serious, fast
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Christophe V.
Rating: 5 out of 5
following a purchase from 18/07/2014
We were very satisfied with our trampoline and the children are delighted, we have 3 boys aged 13-10-2 years. The delivery was only one day late so we are satisfied. Regarding the assembly, it was a bit more difficult, the assembly instructions should be revised and especially indicate the location of the springs with colors to avoid wasting time. As for the quality, nothing to compare with those sold in Decathlon or other stores. You can buy with your eyes closed.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 15/08/2014
Very good service Fast delivery Possibility of payment in installments
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Caroline C.
Rating: 5 out of 5
following a purchase from 07/08/2014
Super happy with my product just the explanations a bit above but great and fast delivery
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Laurent A.
Rating: 4 out of 5
following a purchase from 17/07/2014
Very fast delivery, good quality material, some improvements to consider (hanging system, type of fiberglass)
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Anne-lise T.
Rating: 4 out of 5
following a purchase from 31/07/2014
delivery on time very satisfied with the quality of the jump up trampoline
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Nathalie K.
Rating: 5 out of 5
following a purchase from 26/06/2014
The trampoline arrived quickly after ordering in perfect condition. The whole family is delighted as it is of excellent quality, secure and easy to install. I highly recommend it!
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Chantal M.
Rating: 5 out of 5
following a purchase from 25/06/2014
Excellent telephone reception..... Delivery on time... Unpacking of the product (protective cover) not yet done by my children....
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Philippe M.
Rating: 5 out of 5
following a purchase from 25/06/2014
very good
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Alain R.
Rating: 5 out of 5
following a purchase from 10/06/2014
No feedback on the use of the product, but certainly quality material. Delivery 24 hours after contacting the carrier, but without news between the shipment of the order and my call to the carrier (a week)!! In other words, if you don't worry...
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Response from France Trampoline
Hello, we thank you for your feedback. We are happy to see that the JUMPUP 360 trampoline suits you. Regarding the carrier, you can contact us at 05 56 36 04 62 for more precise delivery tracking for example. We are available from Monday to Friday. We remain at your disposal. The France Trampoline team.
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Pascale R.
Rating: 5 out of 5
following a purchase from 12/08/2014
Fast and efficient delivery, trampoline easy to assemble and meeting our expectations, attentive salespeople responding to our needs. It's perfect! I will recommend your site!
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Magali R.
Rating: 5 out of 5
following a purchase from 05/08/2014
Ultra-fast delivery 48 hours after the order, excellent quality product. Both big and small have great moments in complete safety.
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Bruno J.
Rating: 5 out of 5
following a purchase from 12/08/2014
Very good telephone advice and very friendly, good product and fast delivery
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Bruno B.
Rating: 4 out of 5
following a purchase from 14/07/2014
We are satisfied that this company follows its products and allows ordering spare parts (mat + springs) several years after purchase. We eventually received our entire order even though we had to call twice to do so...
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Response from France Trampoline
Hello, we thank you for your trust. We do indeed follow our products for several years. Our spare parts also fit other brands of trampolines which can sometimes lead to stock shortages and send your order in two parts for example. We remain at your disposal. The France Trampoline team.
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Vincent C.
Rating: 5 out of 5
following a purchase from 18/08/2014
Excellent product and very easy assembly despite a size of 4m.
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Jean-pierre C.
Rating: 5 out of 5
following a purchase from 28/07/2014
Perfect in terms of delivery time and quality of items.
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Olivier L.
Rating: 5 out of 5
following a purchase from 04/08/2014
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Olivier M.
Rating: 5 out of 5
following a purchase from 29/06/2014
Nothing to say, impeccable. Very fast delivery, careful packaging. We opted for the oxygen model 3m60. My daughter is having a blast and I admit, the parents too. This model is very secure thanks to the positioning of the net before the springs. The trampoline seems really very robust. Let's not kid ourselves, we bought it for us parents too and I was afraid that 3m60 would feel small but in fact it's already more than enough...
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Response from France Trampoline
Hello, we are delighted to see that the trampoline suits your family perfectly. Feel free to post photos on our Facebook if you wish. The France Trampoline team.
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Dominique C.
Rating: 4 out of 5
following a purchase from 22/06/2014
Speed of delivery, quality of items
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Sophie G.
Rating: 5 out of 5
following a purchase from 22/06/2014
Fast delivery, quality trampoline protections
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Samuel L.
Rating: 5 out of 5
following a purchase from 06/06/2014
Impeccable. Good advice over the phone, careful delivery, and a product that matches the description well.
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Olivier C.
Rating: 5 out of 5
following a purchase from 26/06/2014
Perfect, nothing to say.
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Delphine L.
Rating: 4 out of 5
following a purchase from 17/07/2014
Excellent logistical service, unfortunately the green border of the trampoline tore after one day.
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Dominique G.
Rating: 5 out of 5
following a purchase from 31/07/2014
Top quality products, impeccable service
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Marie Line G.
Rating: 5 out of 5
following a purchase from 31/07/2014
I really recommend France Trampoline. Serious and efficient. Easy to assemble. I really don't regret paying a little more than in large distribution stores because the quality is there!!!
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Alain Et Marie José G.
Rating: 5 out of 5
following a purchase from 13/08/2014
good service, fast delivery and merchandise conforming to our expectations, especially in product quality
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Jan Van R.
Rating: 5 out of 5
following a purchase from 09/07/2014
Perfect
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