Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 4 and 5 stars

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Stéphanie H.
Rating: 5 out of 5
following a purchase from 21/05/2014
Clear and easy-to-use site, order quickly shipped for a quality trampoline and immediately adopted, thank you!
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Mathieu L.
Rating: 4 out of 5
following a purchase from 03/06/2014
Very disappointed. The plastic attachments to hold the safety net are of mediocre quality, really a shame. Half of them broke during the first jumps. For this price, they could have made more effort.
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Response from France Trampoline
Hello, We apologize for this issue. We will send you new hooks quickly by mail. We advise you to place them (every other one) on the side of the frame. This will relieve some tension on the net. This tip is mentioned in the assembly instructions. We remain at your disposal for any further information. The France Trampoline team.
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Jean Baptiste D.
Rating: 5 out of 5
following a purchase from 17/06/2014
perfect phone reception and fast delivery without error. product ordered of very good quality and in line with my expectations.
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Delobelle S.
Rating: 4 out of 5
following a purchase from 15/07/2014
Quality service
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Robert P.
Rating: 4 out of 5
following a purchase from 27/05/2014
satisfied
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Quoc Anh P.
Rating: 5 out of 5
following a purchase from 03/06/2014
Very fast and punctual shipping. Small weaving defect of the net immediately addressed and a new net sent within three days. High-quality material to make children and parents happy. An improvement in the assembly instructions to avoid having to undo and redo would make everything top-notch.
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Sébastien M.
Rating: 4 out of 5
following a purchase from 06/05/2014
The package arrived on time. The only small downside is the packaging. Just a plastic wrap around the package. Slightly torn.
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 06/05/2014
I have already given my opinion in a previous email. Everything is perfect.
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Murielle P.
Rating: 5 out of 5
following a purchase from 08/07/2014
Very good service. The order was received quickly and ahead of what we had estimated. There was a waiting time that was communicated to us at the time of the order. The information during the order and order tracking was clear.
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Thierry L.
Rating: 5 out of 5
following a purchase from 13/05/2014
excellent service, speed of processing and delivery, serious pallet packaging. the product: very good quality, read the documentation before assembly, as there are one or two inaccuracies that could complicate things if not anticipated (orientation of the tubes for the legs in relation to the locking hole). I recommend.
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Michaël F.
Rating: 5 out of 5
following a purchase from 10/06/2014
fast delivery (5 working days) and product in line with expectations
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Martin C.
Rating: 5 out of 5
following a purchase from 06/05/2014
This order from August delighted me for: the availability of salespeople for additional phone information regarding delivery, the friendliness of the website and the detailed information I found there (I appreciated the buying guide based on user types or the diameter of the trampoline), the delivery time was respected and I benefited from a promotion. Great purchase!
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Marie S.
Rating: 5 out of 5
following a purchase from 13/05/2014
Congratulations to the customer service for their speed and professionalism. In less than three days the broken part was at my home... and they respond kindly. It's really worth it to shop with such a serious company.
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Jordane C.
Rating: 5 out of 5
following a purchase from 27/05/2014
Fast delivery despite a missed first appointment. Material received as expected (except for one broken part, quickly replaced by your services)
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Stéphanie C.
Rating: 5 out of 5
following a purchase from 23/06/2014
the trampoline is of very good quality. The delivery was super fast. The customer service very available. Absolutely satisfied with your services
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Xavier D.
Rating: 4 out of 5
following a purchase from 02/06/2014
very satisfied with the quality of the delivery but a bit expensive
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Sandrine O.
Rating: 5 out of 5
following a purchase from 23/06/2014
Fast delivery. Aesthetic trampoline and of very good quality. Perfect
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Nathalie L.
Rating: 5 out of 5
following a purchase from 09/06/2014
I ordered by check and received my package 3 days later so nothing to complain about very good service
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Lionel C.
Rating: 4 out of 5
following a purchase from 07/07/2014
Fast delivery and without surprise. Material of good quality apparently... compared to the original material... night and day! I am very confident about its lifespan.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 19/05/2014
Quick order preparation, well-organized delivery. They respond to the phone for questions.
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Frederic P.
Rating: 5 out of 5
following a purchase from 14/07/2014
Very good product nothing to complain about, everything is of good quality. We are happy to have bought it on this site, nothing to compare with MADE IN CHINA products, even *** However, I strongly advise to take the anchoring kit, because I did not take it and our trampoline flew away 6 days after setting it up.
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Loïc R.
Rating: 4 out of 5
following a purchase from 07/07/2014
Respect for delivery time, announced as long at the time of order but with precise deadlines. Expected product quality. Only problem: the size of the product is a bit too large compared to the circumference of the trampoline, but no real surprise as this risk was anticipated when reading the information in the catalog and the characteristics of the trampoline already owned: there was a doubt about the similarity of the measurements!
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Havard R.
Rating: 5 out of 5
following a purchase from 07/07/2014
Impeccable delivery.
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Thomas L.
Rating: 5 out of 5
following a purchase from 16/06/2014
Perfect delivered on time, product that seems to be of excellent quality. The children have been having fun for a week!
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Valerie L.
Rating: 4 out of 5
following a purchase from 14/07/2014
The site is very well done, the product is satisfactory and easy to assemble and the deadlines were respected. The small downside is not related to your company, but to the carrier, who offers a very wide time slot for the delivery of the goods (this requires organization for a whole day - 9am to 4pm, whereas it could be limited to half a day, or even call 1 hour in advance).
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Delphine G.
Rating: 5 out of 5
following a purchase from 26/05/2014
delivery on time without any issues! Nothing to report.
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Christiane S.
Rating: 4 out of 5
following a purchase from 07/07/2014
well received my items except that the waiting time was exceeded so you sent me some items anyway and the last item arrived well!! I know it costs for shipping but when an item is missing it penalizes the others!! shipping costs are expensive! too bad you need a certain amount to get free shipping! we don't always need to buy several things it's a shame sincerely Mrs. Simon
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Manuel G.
Rating: 5 out of 5
following a purchase from 18/05/2014
Excellent. The only criticism is what you offer as a cover on the bottom of the trampoline. We put camouflage fabric and it looks much better
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Marie D.
Rating: 5 out of 5
following a purchase from 06/07/2014
Everything is perfect!
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Patrick B.
Rating: 5 out of 5
following a purchase from 04/05/2014
ok, product conforms to my expectations.
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Denis L.
Rating: 4 out of 5
following a purchase from 13/07/2014
not yet assembled but delivery tracking and delivery times are good
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Bruno B.
Rating: 5 out of 5
following a purchase from 04/05/2014
very good
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Magali M.
Rating: 4 out of 5
following a purchase from 01/06/2014
Quality products and conforming to my order, but delivery times were incorrect on the site compared to reality and therefore much longer than expected! Too bad...
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Gerard S.
Rating: 5 out of 5
following a purchase from 01/06/2014
Trampoline meets my expectations (quality, ease of assembly, etc.), delivery was quick and done under good conditions. I recommend France Trampoline.
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Eric S.
Rating: 4 out of 5
following a purchase from 08/06/2014
fast without (bad) surprise
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Marc V.
Rating: 4 out of 5
following a purchase from 01/06/2014
fast delivery, assembly quite simple but the technical sheet lacks detail like for the trampoline legs, you need to align the holes well to clip the legs to the ground. Very good quality material, good bounce, it brings joy to both adults and children.
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Chouya A.
Rating: 4 out of 5
following a purchase from 10/05/2014
Quality product matching the description, apparently of good quality to be confirmed in a year. However, the instruction manual was written by someone who has never assembled this type of product (3m60). Major errors or omissions were noted which caused many difficulties during assembly.
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Emilie Q.
Rating: 5 out of 5
following a purchase from 20/06/2014
Trampoline arrived very quickly. 3 days after the order. Site to recommend without hesitation. The trampoline seems to be of very good quality compared to my old trampoline bought at a discount price...
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Jean-jacques R.
Rating: 4 out of 5
following a purchase from 20/06/2014
The packaging does not match the product. The plastic clips for securing the net break one after the other.... Good product otherwise
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Catherine M.
Rating: 5 out of 5
following a purchase from 11/07/2014
I was very happy with the responses provided by your services.
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