France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Good advice over the phone, very satisfactory delivery time, clear assembly instructions and finally after a few jumps we can say that this trampoline is suitable for young children as it is flexible.
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Eugène P.
Rating: 5 out of 5
following a purchase from 30/04/2014
The delivery of the trampoline was very well organized and the assembly was super quick thanks to the two user manuals, including well-detailed step-by-step diagrams... The safety warnings and advice... Overall, for me, the company is very organized and serious.
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Jean-claude C.
Rating: 5 out of 5
following a purchase from 02/04/2014
Navigation on the site is a bit ambiguous but otherwise the service, delivery, and advice are on point.
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Philippe C.
Rating: 5 out of 5
following a purchase from 21/05/2014
Fast and efficient delivery Simple and hassle-free assembly Quality product I do not regret my purchase
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Raphaele P.
Rating: 4 out of 5
following a purchase from 09/04/2014
very good: a few items were missing from the package, they were sent very quickly
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Nathalie B.
Rating: 4 out of 5
following a purchase from 01/04/2014
Very serious and quick
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Thibaut R.
Rating: 5 out of 5
following a purchase from 29/04/2014
Efficient delivery Quality material Sufficient size for 2 teenagers (no less)
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Denis C.
Rating: 5 out of 5
following a purchase from 11/03/2014
very good
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Mikael A.
Rating: 4 out of 5
following a purchase from 08/04/2014
The delivery person was rude and unpleasant. He didn't even give me time to validate the delivery. This is unacceptable for an item costing 450 euros!
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Aurelie F.
Rating: 4 out of 5
following a purchase from 07/04/2014
Very good quality/price ratio products, good after-sales service, I also appreciate being able to reach someone at any time for information.
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François M.
Rating: 5 out of 5
following a purchase from 16/03/2014
Efficient delivery, arrived on time. Easy assembly and robust trampoline. So far, all is happiness; the whole family is bouncing in all directions.
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Alfonso N.
Rating: 4 out of 5
following a purchase from 28/03/2014
quality and speed
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Eva A.
Rating: 5 out of 5
following a purchase from 18/04/2014
We are very happy with the product and with the attention from the sales representative who helped us decide on the product.
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Annick V.
Rating: 5 out of 5
following a purchase from 18/03/2014
Hello to the entire France trampoline team. Thank you for the quick delivery, despite a small problem with springs (damaged and others lost during transport) you were efficient and quick. Quality product. My children and especially my grandchildren are delighted. Yes, I recommend. Best regards.
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Cyril B.
Rating: 5 out of 5
following a purchase from 04/03/2014
Hello, always very good quality products and very good customer service.
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Manuel H.
Rating: 4 out of 5
following a purchase from 12/05/2014
I am slightly happy, having received my order, as for the first package (trampoline) it was poorly packaged, it had very thin plastic, and half of the bed was exposed, it seems that it was not damaged, I won't know until I set it up; however, the hammock was received perfectly packaged, and in its box, everything else was quite good; I will continue being a customer, best regards M*
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Response from France Trampoline
Good afternoon, First of all, thank you very much for your comment. We are sorry that the packaging of the jumping mat you ordered arrived damaged. In any case, for future orders, if something like this happens again, please make sure to note it on the receipt before returning it signed to the carrier. This is extremely important. This way, if the order arrives damaged due to a transport issue, we can resend your product again at no additional cost to you. However, I repeat, it is essential that it is noted at the time of delivery. Thank you again. Best regards, The Jump'in Spain team.
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/03/2014
Nothing to complain about, I have had a Decathlon trampoline for 4 years, there is no comparison, these are not comparable products.... Transitioning from a 2.40m to a 3.90m, this gigantic playground for children has pleased my two boys without any issues. 10 years old for the one who is 3 years old, they are having fun together. The product seems robust and stable from the first uses, even with 4 monsters aged 3 to 18 inside simultaneously,...... No regrets after a few nights of surfing the internet, I remain convinced that my research led me to the right choice...... With a few months of hindsight, I hope to say the same, it's a shame that often reviews are mainly made upon receipt of the products,......
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Fátima S.
Rating: 5 out of 5
following a purchase from 13/04/2014
I am delighted with the service provided, the attention and advice received. Very good.
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Stéphane P.
Rating: 4 out of 5
following a purchase from 04/05/2014
Very good material and good quality. Assembly is long and could be simplified with color codes like colored rings for reference points. You need at least two people and especially have the right tools. The ones provided are not sufficient and do not facilitate the work.
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Response from France Trampoline
Hello, Thank you for your comments on the instructions. It is indeed recommended to assemble it with 2 people. The different parts of the trampoline are relatively different from each other, and putting a color reference is also a good idea. We will pass it on to management. We remain at your disposal for any further questions. The France Trampoline team.
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Pierre Olivier R.
Rating: 4 out of 5
following a purchase from 27/04/2014
Very good
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Wartelle D.
Rating: 5 out of 5
following a purchase from 19/04/2014
Hello to the entire France-Trampoline team, We wanted to thank you for the serious follow-up and the speed with which we were delivered in our northern city. Phone call on Monday to order, payment accepted on Tuesday, order prepared on Wednesday, Thursday holiday, Friday: phone appointment, Monday delivery. Great! The weather being capricious here, we only assembled it two days after receipt, and without any difficulty. We are completely satisfied with our quality purchase. Our three children aged 3, 6, and 11 are even more so! Even in case of a problem, the after-sales service is responsive and attentive to the customer; our defective net hooks under warranty were changed and sent back to us promptly in 2 days! The France-Trampoline service is top-notch! You pay a price at purchase, but at least: quality is guaranteed in the long term! Best regards, a delighted family.
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Frederic Z.
Rating: 4 out of 5
following a purchase from 28/03/2014
Delivery was on time. However, we had to drill some 'forgotten holes' on a series of parts to assemble the trampoline.
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Response from France Trampoline
Hello, Thank you for your comment. We apologize for the parts that you had to drill yourself. Indeed, if you had contacted us, we would have sent them to you quickly by carrier. We remain at your disposal if needed. The France Trampoline team.
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Yves V.
Rating: 5 out of 5
following a purchase from 09/05/2014
Very satisfied. Responsive customer service and very good commercial service. A quality trampoline. Highly recommended!
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Tatiana M.
Rating: 5 out of 5
following a purchase from 14/03/2014
Good product, very good quality, reassuring and meets expectations, I highly recommend your site.
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Helene C.
Rating: 4 out of 5
following a purchase from 03/04/2014
Overall satisfied with the product and the children have a lot of fun. Problem with the plastic hooks holding the bottom of the net. In one week, 5 hooks broke.
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Response from France Trampoline
Hello, Thank you for your feedback. We will send you new hooks quickly. Indeed, it is mentioned to attach all the hooks at the level of the jumping mat, but you can also put 1/2 near the frame to have a little less tension. We remain at your disposal for any questions. The France Trampoline team.
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Yves C.
Rating: 5 out of 5
following a purchase from 17/04/2014
Excellent
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Emmanuelle D.
Rating: 4 out of 5
following a purchase from 12/03/2014
Delivery time too long: 15 days, due to a bridge and a public holiday, but that does not explain everything (late departure of the package by France Trampoline). However, our remarks were heard since the company sent a small consolation gift to my son. It's not the value but the gesture that counts. As for the products received (trampoline mat + spring), they meet our expectations.
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Valérie G.
Rating: 5 out of 5
following a purchase from 02/04/2014
Fast service. Perfect delivery. Very good product. One spring and one part were not compliant, very quickly resent, without any difficulty.
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Ludovic P.
Rating: 5 out of 5
following a purchase from 26/03/2014
Nothing to say: good advice, professionals, and delivery met expectations.
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Paula W.
Rating: 5 out of 5
following a purchase from 26/02/2014
Perfect. It is very good, solid and easy to assemble. We are delighted.
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Valérie C.
Rating: 4 out of 5
following a purchase from 26/03/2014
Good
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Patrice S.
Rating: 4 out of 5
following a purchase from 06/05/2014
Purchase of a JUMP UP 430: Some springs were missing but customer service was quite responsive. The trampoline seems to be of good quality and the children are delighted.
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Jerome G.
Rating: 4 out of 5
following a purchase from 25/02/2014
Delivery time respected. Product easy to assemble. Super product. No regrets.
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Olivier M.
Rating: 5 out of 5
following a purchase from 06/05/2014
Very good product, deadline respected.
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Laetitia D.
Rating: 5 out of 5
following a purchase from 06/05/2014
Very good product, assembly instructions not always very clear.
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Valérie L.
Rating: 5 out of 5
following a purchase from 25/02/2014
Everything went perfectly from ordering to delivery; the product is great!!!
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Jocelyne O.
Rating: 5 out of 5
following a purchase from 18/03/2014
The children are having a blast!!
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 17/03/2014
We were advised these trampolines, we are not disappointed and the whole family, from the smallest to the largest, enjoys it! Help in choosing by the phone service was perfect, quick reception, the quality seems to be there.
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Cotart S.
Rating: 5 out of 5
following a purchase from 17/03/2014
Very good product easy to assemble.
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Cecile V.
Rating: 4 out of 5
following a purchase from 31/03/2014
Expensive but effective!
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