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L
Rating: 5 out of 5
Available, friendly, and competent contact person
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Perfect item, delivery within the announced timeframe
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B
Rating: 5 out of 5
Functional cushion
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A
Rating: 5 out of 5
Super delivery on the scheduled date and with respect
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K
Rating: 5 out of 5
We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊
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P
Rating: 4 out of 5
Very serious store, very good quality materials....
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P
Rating: 5 out of 5
Very good
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I
Rating: 4 out of 5
Very good quality.
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F
Rating: 5 out of 5
It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!
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M
Rating: 5 out of 5
Fast delivery, the ordered item is of very good quality, I highly recommend you
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P
Rating: 5 out of 5
Order well received.
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M
Rating: 4 out of 5
Unfortunately, the wrong product was included in the first delivery. It was replaced without any issues.
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J
Rating: 5 out of 5
Very good product
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J
Rating: 4 out of 5
Very good trampoline, easy assembly
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A
Rating: 5 out of 5
We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.
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A
Rating: 5 out of 5
Very good product.
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C
Rating: 5 out of 5
Very satisfied.
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M
Rating: 5 out of 5
The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.
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C
Rating: 5 out of 5
Product conforms, clean package.
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M
Rating: 5 out of 5
Excellent product, excellent delivery times. Slightly inadequate packaging.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very professional follow-up, super good quality item
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I
Rating: 5 out of 5
Not installed yet, thank you
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M
Rating: 5 out of 5
The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team
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A
Rating: 4 out of 5
4 stars just because the delay was very long and without news. Too bad. I had to call to get news about my order and very good phone reception. We knew there was a supply delay, but once the delay passed, an email to announce the delay would have been appreciated
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A
Rating: 5 out of 5
Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.
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M
Rating: 5 out of 5
Very good and friendly technical support. Here I was able to get a suitable spare part for my trampoline from a manufacturer that no longer exists.
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A
Rating: 5 out of 5
I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!
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B
Rating: 5 out of 5
Very good support. The hotline staff in France was very eager to expedite the order, as it was delayed due to an error on my part (incorrect information). It worked out and the gift arrived on time.
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C
Rating: 5 out of 5
Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.
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S
Rating: 4 out of 5
My children love this mega trampoline ;-)
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J
Rating: 5 out of 5
Trampoline jump 360 received quickly. Assembly is quite simple if you refer to the instructions and the video. The materials are of good quality, let's see over time 😊 The after-sales service was responsive following a sponsorship issue, the solution was found quickly. Thank you to all your teams 👍
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A
Rating: 5 out of 5
Fast delivery, top material
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A
Rating: 5 out of 5
Very good, fast and compliant shipping
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P
Rating: 5 out of 5
Very good quality article Very easy to assemble Quality delivery and logistics tracking.
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A
Rating: 5 out of 5
Fast delivery and quality product, the kids love their ninja line!
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N
Rating: 5 out of 5
Finding spare parts for a trampoline that is over ten years old is not easy except with France Trampoline where the parts are always available
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A
Rating: 5 out of 5
Everything was perfect except for a small incident with the carrier, resolved after a phone call.
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V
Rating: 5 out of 5
Great, as ordered
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J
Rating: 5 out of 5
Very quick and hassle-free customer service: my trampoline jump mat under warranty was replaced on my first phone call. Thank you for your efficiency!
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