France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The delivery had a problem: the delivery person only contacted us once in front of our gate, at 2 PM in the middle of a working day... There should either be an email beforehand informing us of the delivery time, or a call at least 4 hours in advance.
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Response from France Trampoline
Hello, we understand your concern and we apologize for it. This should indeed not happen as we request the appointment service from the carrier. We renew our apologies and remain at your disposal. The France Trampoline team.
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Anne C.
Rating: 4 out of 5
following a purchase from 17/02/2014
It was good and arrived on time before Easter.
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Daniele B.
Rating: 4 out of 5
following a purchase from 10/02/2014
Speed for delivery, no problem. Technician's advice obtained quickly.
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Yolande P.
Rating: 5 out of 5
following a purchase from 06/01/2014
The search could be more intuitive. Nothing to say about the rest, payment, delivery, packaging, and product. Perfect!
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Eric D.
Rating: 5 out of 5
following a purchase from 20/01/2014
Delivery within the deadlines, complete and quality material, easy to assemble (except the ladder).
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Response from France Trampoline
Hello, we are quite surprised by your comment about the ladder. The elements of it are relatively easy to assemble together and should be done with a bit of force only. If you encounter too much difficulty, do not hesitate to call us or send us photos directly. We will help you directly. The France Trampoline team.
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Yoann T.
Rating: 5 out of 5
following a purchase from 20/01/2014
Excellent service, fast delivery split into two because the second item had a different delivery time. Arrangement facilitated with the carrier to match our schedules and the time was respected in the fixed time slot. (between 9 AM and 10 AM, the delivery person was there at 9:30 AM)
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Bruno B.
Rating: 5 out of 5
following a purchase from 17/02/2014
Speed of delivery, good quality. To be seen over time...
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Antoine P.
Rating: 5 out of 5
following a purchase from 03/02/2014
Quick to process the order, well-packaged parcel. Reliable for the delivery service (5 days). Excellent product, we are very satisfied with the trampoline. Just the door closure is questionable, the velcro is hard to put back from the inside for children.
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Sophie P.
Rating: 5 out of 5
following a purchase from 02/02/2014
I am very satisfied with this product and the delivery! I highly recommend it!!!
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Lydie L.
Rating: 5 out of 5
following a purchase from 12/01/2014
good performance
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Valentine M.
Rating: 5 out of 5
following a purchase from 08/02/2014
Professional, serious.
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Nathalie D.
Rating: 5 out of 5
following a purchase from 03/01/2014
Happy with the product, thank you.
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Sandrine R.
Rating: 4 out of 5
following a purchase from 07/03/2014
Very satisfactory trampoline for my three children. I do not regret my purchase at all. Delivered on time. The only small issue was that the transport company did not send a text message, I did not understand, I thought of **** with all that we receive. I would have preferred to be called.
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Nolwenn D.
Rating: 5 out of 5
following a purchase from 07/02/2014
Trampoline arrived on time. Easy to assemble (I, the mom, assembled it).
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Isabelle P.
Rating: 5 out of 5
following a purchase from 13/03/2014
The customer service provides clear information and is very responsive to requests. The material was delivered within the expected timeframe. Once assembled, we were satisfied with our choice.
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Gaëtan O.
Rating: 4 out of 5
following a purchase from 13/03/2014
Great product, in line with our order, respect for the delivery time.
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Monique I.
Rating: 5 out of 5
following a purchase from 16/01/2014
Nothing to complain about, fast shipping, assembly not always obvious.
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Bruno P.
Rating: 4 out of 5
following a purchase from 13/02/2014
Very good customer follow-up after telephone contact.
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Arnaud S.
Rating: 4 out of 5
following a purchase from 23/01/2014
Very fast delivery. Items as described. Good product descriptions on the site.
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Christian A.
Rating: 5 out of 5
following a purchase from 16/01/2014
Just a few words: very satisfied. Thank you for the speed.
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Roberto A.
Rating: 5 out of 5
following a purchase from 06/02/2014
Very serious company - great professionalism - quick and efficient after-sales service - Bravo for all these very positive points!
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Donny A.
Rating: 4 out of 5
following a purchase from 12/02/2014
Good product with fast and serious delivery.
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Laure D.
Rating: 4 out of 5
following a purchase from 19/02/2014
I am very satisfied with the delivery time, trampoline ordered on Thursday evening, delivered on Wednesday morning. I give 4 stars because during assembly, we had a crushed tube which hindered us in assembling the structure. Fortunately, with a few hammer blows, we were able to fit the two pieces together... I will leave another review in a few months to assess the sturdiness against the weather (spring protection cover, net, faded color or not, etc...)
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Quentin D.
Rating: 5 out of 5
following a purchase from 12/03/2014
After-sales service (order of spare parts) perfect!!!
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Nadége D.
Rating: 4 out of 5
following a purchase from 12/02/2014
Simple to order and fast for delivery.
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Francois P.
Rating: 4 out of 5
following a purchase from 05/03/2014
Delivery time not always well respected.
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Anne S.
Rating: 5 out of 5
following a purchase from 05/02/2014
Very good telephone advice to guide the choice of trampoline. Well-organized delivery.
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Denis G.
Rating: 5 out of 5
following a purchase from 12/03/2014
The delivery was very fast and the product is really as described. This trampoline seems very sturdy and my children can't get enough of it.
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Jerome C.
Rating: 4 out of 5
following a purchase from 05/02/2014
Order without problems. Delivery as agreed. The only downside was that an optional item included in the pack was not received, and we did not get a response from France Trampoline.
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Response from France Trampoline
Hello, after checking your order, it was the anchoring kit that was offered with your order as mentioned in your cart, your order confirmation, and your invoice. That is why the trampofoot was not included with your pack. The France Trampoline team.
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Pascal R.
Rating: 4 out of 5
following a purchase from 18/02/2014
Order very well handled, but assembly poorly explained and hook for net already 2 broken, too bad
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Response from France Trampoline
Hello, We have seen your comment and we will send you hooks so that you can replace the broken ones. Do not hesitate to contact us if you have any issues with the assembly. We are available all week and there are videos on our YouTube channel just in case. We renew our apologies and remain at your disposal. The France Trampoline team.
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Annie M.
Rating: 5 out of 5
following a purchase from 25/02/2014
Delighted with my purchase on France trampoline. very good purchase, the whole family appreciates it, I recommend this site, fast delivery with appointment scheduling. trampoline super, pure happiness! well done
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Jean-françois R.
Rating: 5 out of 5
following a purchase from 11/02/2014
Friendly telephone contact, very quick response. Fast shipping as well!! Perfect!!
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Jose Luis C.
Rating: 5 out of 5
following a purchase from 04/02/2014
The acquired material is of very good quality and safe. The delivery of the product was quick. I would recommend it.
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Stephane A.
Rating: 4 out of 5
following a purchase from 04/03/2014
Delivery time not respected.
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Response from France Trampoline
Hello, we acknowledge receipt of your comment. Indeed, the delivery took a bit longer than expected after verification. The carrier waited for your return after several voicemails for 3 days to confirm the delivery day. Without your agreement, the carrier will not deliver to you like that, and fortunately so. We remain at your disposal for any further information. The France Trampoline team.
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Karine J.
Rating: 5 out of 5
following a purchase from 31/12/2013
Very good. No assembly difficulties. Clear and well-illustrated instructions (with the caveat of a page inversion between the French and Italian manuals...)
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Caroline R.
Rating: 5 out of 5
following a purchase from 11/03/2014
Deadlines perfectly respected. Material very well packaged. Excellent quality product and easy assembly.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 18/02/2014
very good relationship with France Trampoline, very responsive to requests for information.
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Benoit B.
Rating: 4 out of 5
following a purchase from 07/01/2014
quality material delivered on time; perfect. The instructions, however, are not easy to understand (not very detailed)
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Sophie C.
Rating: 5 out of 5
following a purchase from 28/01/2014
They advise you on products based on your needs. They will contact you again during the day. The phone reception when taking the order is very clear, good and efficient. Delivery times are respected.
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Marc M.
Rating: 4 out of 5
following a purchase from 11/02/2014
Quality product, delivered within a reasonable time.
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