English 
J
Rating: 5 out of 5
Very simple and clear to use, very effective
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 4 and 5 stars
Reset filtersO
Rating: 5 out of 5
Nothing to say about the order to delivery process. Just need to test the durability of the material over time, especially regarding wear
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J
Rating: 5 out of 5
We are very satisfied with the trampoline, it just lacks a small piece and we will ask for it.
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Response from France Trampoline
Hello, we just saw your comment and we asked you for the missing "small part" so that we can send it to you quickly. We apologize for this problem. We remain at your disposal. The France Trampoline team.
P
Rating: 5 out of 5
Order for a replacement jumping mat on a trampoline purchased 5 years ago. The product still exists, the product meets expectations, of good quality, delivered on time. no complaints to make.
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A
Rating: 4 out of 5
Perfect product that meets our expectations. Delivery time respected.
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A
Rating: 5 out of 5
Very good on all points
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P
Rating: 5 out of 5
Wide choice at affordable prices. Fast delivery without problems. The material seems very solid, to see in use. Excellent customer service (speed of responses, quality of answers).
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M
Rating: 5 out of 5
just perfect !!
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Y
Rating: 4 out of 5
Everything went very well. Information, order, delivery.
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M
Rating: 5 out of 5
Serious follow-up of the order, very good material, impeccable, to recommend.
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A
Rating: 4 out of 5
Speed between the order and the phone call for the delivery appointment. Top delivery, and material up to what we expected. A small downside, in the picture, there was the fabric to play football, I thought it was included and offered...
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Response from France Trampoline
Hello, We thank you for your comments. Your purchase did mention "trampoline with safety net, ladder and anchoring kit offered". There is no mention of the trampofoot. Some presentation photos may have a trampofoot installed indeed so that you can best visualize this accessory on the trampoline. We apologize for this issue and remain at your disposal. The France Trampoline team.
P
Rating: 4 out of 5
no manual sent by email and spring clamp also not very good quality product
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Response from France Trampoline
Hello, We apologize for this issue. In a case like this, we can send the manual by email very quickly. We also apologize for the oversight of the clamp. This is the first time this has happened to us and we sincerely apologize for that. The France Trampoline team.
S
Rating: 4 out of 5
Efficiency, speed, easy assembly, good product. One point for improvement: the 4 ground anchoring pegs are a bit light compared to the structure to hold.
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L
Rating: 5 out of 5
very serious, fast, very good material
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P
Rating: 5 out of 5
Material conforms, well packaged, delivered on time, no issues.
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P
Rating: 5 out of 5
Everything went well, notified in advance and fifteen minutes before, punctuality.
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T
Rating: 5 out of 5
It was very easy thanks to the information on the site to determine which item met our needs. The delivery was very fast and the assembly simple and without problems. Since then, the little children but also the older ones are having a lot of fun....... To see over time but everything seems to be of excellent quality.
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P
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
They called back to verify the adequacy of the order with the need, really excellent
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A
Rating: 4 out of 5
Quality products received
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S
Rating: 4 out of 5
Very good phone reception, precise and informed advice. Fast delivery and in accordance with the announced schedule. The assembly manual is not precise enough and lacks clarity (same as Ikea) The product itself meets my expectations and is of good quality.
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B
Rating: 4 out of 5
The assembly instructions for the net were missing. By going to see friends who have the same one, I realized that I made mistakes. I will have to redo it :-((
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Response from France Trampoline
Hello, We apologize for this oversight. In such cases, do not hesitate to ask us directly for the manual and we will provide it to you immediately by email. We also have assembly videos on our website or our YOUTUBE page. We renew our apologies and remain at your complete disposal. The France Trampoline team.
F
Rating: 4 out of 5
Very good product, but shipping costs are too high when it comes to spare parts (15 EUR). It's a shame that no other options for transport (Colissimo or parcel relay for example) are offered.
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V
Rating: 5 out of 5
We are very satisfied, the delivery by carrier went well. The trampoline was carefully packaged, it was complete. The assembly was explicit. And since then, our children enjoy it every day.
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V
Rating: 4 out of 5
No delivery issues and well-packaged material. Very easy to assemble, I installed it with my daughters aged 4 and 7. I am very satisfied with the product.
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C
Rating: 5 out of 5
quality service with follow-up of sold products and the possibility of finding necessary parts for replacing parts due to normal wear and rapid delivery
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M
Rating: 5 out of 5
very good quality product!!! a must...serious distributor and very good advice; ultra-fast shipping; I highly recommend this seller...
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J
Rating: 4 out of 5
Very good service, the delivery person adapted to my requirements. Regarding the trampoline, one flaw: the cover for the springs does not stay in place well, it needs to be repositioned correctly after each good use.
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M
Rating: 4 out of 5
Good relationship following a request for a promo code via chat. Very good product.
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S
Rating: 4 out of 5
Trampoline received quickly. Good quality product. To see over time for durability.
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R
Rating: 5 out of 5
The product is of great quality. I bought a Jump'Up 250 in 2013 and sold it second-hand to buy an Ovalie 430 this year. We are very happy with the quality of the product. Commercially, I am very surprised by the quality of Leyre's service, I personally work in sales but in another sector and the value that the salesperson brings is very important. I believe that Leyre adds value to the relationship in terms of customer service.
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F
Rating: 5 out of 5
Good service with seriousness
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B
Rating: 4 out of 5
good no issues we appreciated the advice for receiving the packages
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L
Rating: 4 out of 5
Product meets expectations, competitive price, delivery time ok
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P
Rating: 4 out of 5
This trampoline is great. It impresses with its size. Once on it, there is room for tricks. I do not regret choosing the large size, given the number of times children or adults end up on the side mats. Thanks to the sales service for its responsiveness and availability. Delivery tracking was perfect. I take away one star regarding the difficulty of assembling the new fiberglass arch and the sometimes difficult-to-follow manual. But the sales service is impeccable once again.
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J
Rating: 4 out of 5
good phone reception plus good technical advice on the purchased product
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A
Rating: 5 out of 5
Good phone advice before purchase. Reactivity in the face of missing parts in the packages (additional shipment the same day) The assembly sketches could be improved and more readable. Assembly manual poorly assembled (one page in French, the next in Spanish, the third in English)
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Response from France Trampoline
Hello, We apologize for the only assembly manual concerned by this issue. We have resolved this printing issue. We apologize and remain at your disposal. The France Trampoline team
S
Rating: 5 out of 5
Fast delivery, material installed without problems even though we would have liked the parts to be better numbered for quicker assembly. Trampoline conforms to the presentation on the site.
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C
Rating: 5 out of 5
Excellent service, ultra-fast delivery, unbeatable quality/price ratio.
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F
Rating: 4 out of 5
very good phone responsiveness and via the mailbox. very good products fast delivery - (note: the customer must specify when ordering the appointment for delivery as the carrier does not systematically set an appointment: therefore Notice of passage: waste of time for everyone)
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