Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 4 and 5 stars

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C
Cécile G.
Rating: 5 out of 5
following a purchase from 07/07/2012
Easy to assemble and of very good quality.
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Maryse G.
Rating: 5 out of 5
following a purchase from 22/06/2012
Delivery time respected satisfactory quality price ratio
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Isabelle G.
Rating: 4 out of 5
following a purchase from 09/08/2012
fast delivery good quality impression French manufacturing is not noted on the packaging so I have doubts about the product's origin no info on the place of manufacture
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Étienne H.
Rating: 5 out of 5
following a purchase from 19/07/2012
Solid material, easy to assemble. Let's hope it lasts over time...
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Mathieu G.
Rating: 5 out of 5
following a purchase from 07/06/2012
We are very happy with our purchase, delivery on time, easy assembly, guaranteed fun.
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Eugène B.
Rating: 4 out of 5
following a purchase from 09/08/2012
The basic product is robustly designed, and gives the impression of safety in use. Easy to assemble and install... Until the "protective roof" which is almost "impossible" to install, even with several adults, because at an ABSOLUTELY INACCESSIBLE height. How to build and place the frame? How to lock the "velcro" around the bars of the structure more than 3 meters above the mat? I wonder how it is possible to consider dismantling it in case of wind! This accessory is not at the technical level of the rest of the material. It feels like an add-on, a patch-up, let's hope it won't be the cause of the destruction of the whole... in case of wind for example.
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Response from France Trampoline
Hello Sir, we thank you for taking the time to detail your situation and we apologize for the inconvenience caused by our accessory. This protective roof is indeed difficult to install due to its height, it is necessary to have two people during installation. Please know that we take your comments into account to improve this product very soon. We thank you for your understanding and remain at your complete disposal. Best regards. The France Trampoline team.
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Madeleine D.
Rating: 5 out of 5
following a purchase from 21/06/2012
Easy to use website, quick delivery for a quality product.
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David N.
Rating: 5 out of 5
following a purchase from 01/08/2012
I bought this trampoline 3.60m with 4 legs for my 2 boys' birthday 4 & 7 years old, I recommend it to all parents who want to give this type of gift to their children. Safety, quick assembly I took less than 2 hours alone nothing complicated, Attractive price compared to the quality from its competitors Decathlon, Go Sport....
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Pierre L.
Rating: 5 out of 5
following a purchase from 13/06/2012
fast delivery and excellent quality trampoline. Easy assembly: all positive!
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Caroline G.
Rating: 4 out of 5
following a purchase from 30/05/2012
a bit long delay I would like to be able to benefit from some additional springs some have stretched very good trampoline overall
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Response from France Trampoline
Hello, we thank you for your message and apologize for the inconvenience caused by this spring issue. One of our sales representatives will contact you by phone today to understand the origin of this problem. We invite you to provide us with some photos of the damaged springs. Once we have that, we can send you the replacement springs. Best regards, the France Trampoline team.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 17/07/2012
Delivery time and service met my expectations easy assembly
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Céline B.
Rating: 5 out of 5
following a purchase from 05/06/2012
After purchasing a jump-up in 3m60, I have nothing but compliments to make on all points of view. The listening, the advice, the availability, the friendliness of the telephone service, for the transport: ordered on Thursday afternoon received the package on Tuesday noon with a call from the driver to confirm the time, the pallet was kindly moved in front of the house, for the assembly, between the videos and the instruction booklet, no problem we did it with two girls in 3 hours... advice: just plan in addition to the flat wrench delivered in the package: a 10 pipe wrench for time saving, the quality is good, nothing to complain about. The kids are really having fun and are safe.
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Aude G.
Rating: 5 out of 5
following a purchase from 26/06/2012
Fast delivery despite the August 15th bridge, ordered on Sunday evening and delivered on Friday morning. Easy assembly, well explained. The kids are delighted, looks solid to see over time. Very good product.
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Jairzino F.
Rating: 5 out of 5
following a purchase from 05/06/2012
EASY CONTACT. CLEAR ANSWERS. QUALITY TRAMPOLINE. FAST DELIVERY. SIMPLE AND CLEAR ASSEMBLY INSTRUCTIONS.
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Maguy L.
Rating: 4 out of 5
following a purchase from 31/07/2012
fast delivery quality material thank you
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Jean S.
Rating: 4 out of 5
following a purchase from 12/06/2012
Good product Good quality of service (efficient website and correct delivery time) However, packaging a bit limited (recovery pallet in very poor condition) And a few small defects on the product (some springs with inverted hooks, and stitching with protruding thread)
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Response from France Trampoline
Hello, we thank you for taking the time to detail your situation and we apologize for the inconvenience caused. Unfortunately, it sometimes happens that certain packages are damaged during transport. We cannot remedy these unforeseen events. Please know that you are completely entitled to refuse your order due to a pallet or package in poor condition. The return costs are then at our expense and we resolve the issue promptly so that you are delivered in good conditions. Regarding the defects noted on your trampoline, we invite you to send us photos of the defective elements. Our sales team will then be able to understand and find a solution to your problem. Best regards, the France Trampoline team.
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Carole P.
Rating: 5 out of 5
following a purchase from 03/07/2012
Very fast delivery: order placed on Friday evening and trampoline received on Wednesday morning! Very nice trampoline, thick spring protectors on this model (jump up 3.60m), safety net looks sturdy and no issues with assembly but you need at least 2 people.
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Antoine L.
Rating: 5 out of 5
following a purchase from 24/07/2012
Hello, I have received my order (Booster 360), and quickly. I congratulate you. I assembled it at the end of last week and everything is perfect. I was just surprised because I thought I had ordered the kit with the protective net, but it was not included. After checking the invoice, it was my mistake as I did indeed order and pay for the trampoline alone. Nevertheless, I would still like to have the net. Is it still possible to take advantage of your offer? Thank you in advance. Sincerely, Antoine L.
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Response from France Trampoline
Hello, we thank you for your feedback. One of our sales representatives will contact you by phone this afternoon to agree on a solution to your situation. We will do our best to offer you an interesting deal regarding the protective net. Best regards, the France Trampoline team.
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Patrick V.
Rating: 5 out of 5
following a purchase from 10/07/2012
The delivery was made within the expected time frame, and even a bit earlier... the material seems to be of very good quality and the assembly was easy. I am very satisfied with the product and the service.
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Jacques M.
Rating: 5 out of 5
following a purchase from 23/07/2012
nothing to say.
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Thierry B.
Rating: 5 out of 5
following a purchase from 09/07/2012
Fast delivery with a serious and very nice delivery person. The material is of excellent quality and the assembly was done without any problems. Now we just have to see how the trampoline will age over time.
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Virginie V.
Rating: 4 out of 5
following a purchase from 06/08/2012
Fast delivery
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Alain C.
Rating: 5 out of 5
following a purchase from 04/06/2012
product conforms to the order, fast delivery and in case of forgetfulness, for my second order, very cordial telephone reception and problem resolved immediately..
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Jerome L.
Rating: 5 out of 5
following a purchase from 16/07/2012
Very practical site and fast delivery. Product conforms and of quality
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Florence I.
Rating: 5 out of 5
following a purchase from 02/07/2012
Trampoline conforms to the images, fast delivery, very good site
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Laurent S.
Rating: 4 out of 5
following a purchase from 30/07/2012
very correct delivery, very correct product that shows quality compared to what we have seen elsewhere. the instructions may lack clarity; instead of drawings, photos would be more explicit. very pleasant telephone reception
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Marielle P.
Rating: 5 out of 5
following a purchase from 02/07/2012
Package conforms to our order and deadline respected. The online service is also very satisfactory. The only downside to the product: the closing system of the entrance of the safety net is not practical for children to close it independently... A Velcro system and 3 plastic hooks that are not very easy to use compared to other brands.
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Cécile M.
Rating: 5 out of 5
following a purchase from 28/05/2012
Very fast delivery. Assembly in 2 hours with three people. The trampoline seems to be of good quality. Durability to be seen over time. The whole family enjoys it well!
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David R.
Rating: 5 out of 5
following a purchase from 24/06/2012
NICE!!!
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Pierre L.
Rating: 4 out of 5
following a purchase from 10/06/2012
hello, indeed happy with the reception and the package. the trampoline was quickly assembled. everyone is happy. to regret, perhaps 2 things: the protections of the vertical tubes that slide revealing the tube at the top, the net that is exactly in line with the spring protector, which does not sufficiently protect the gap between the spring and the mat. for now, everything is ok.
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Laurence T.
Rating: 4 out of 5
following a purchase from 24/06/2012
a bit expensive but the quality is there. very satisfactory information on the site (video)
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Michel Q.
Rating: 5 out of 5
following a purchase from 05/08/2012
HELLO, WE ORDERED OUR TRAMPOLINE IN 2008, THE SAFETY NET JUST BROKE AFTER 5 YEARS! AND WITH OUR 4 CHILDREN, IT HAS BEEN SUBJECTED TO HARD TESTS! WITHOUT HESITATION, I RECOMMEND YOUR SERVICES; WE HAVE ORDERED A NEW NET THAT ARRIVED IMMEDIATELY, PLUS I HAVE NEVER SEEN A TRAMPOLINE ELSEWHERE AS STRONG AS OURS. I AM HAPPY TO HAVE PROFESSIONAL MATERIAL. I KNOW MY CHILDREN ARE SAFE. I WILL NEVER ORDER ELSEWHERE, SO DO NOT DOUBT. GO FOR IT!
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Benoit F.
Rating: 5 out of 5
following a purchase from 15/07/2012
Fast, as expected. Cool!
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Olivier C.
Rating: 5 out of 5
following a purchase from 27/05/2012
very fast deadlines, very good quality
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Marie-laure F.
Rating: 5 out of 5
following a purchase from 01/07/2012
very responsive company! excellent explanations regarding product choice, fast delivery, quality material. congratulations!!!!!
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Jonathan S.
Rating: 5 out of 5
following a purchase from 08/07/2012
good product
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Anne V.
Rating: 5 out of 5
following a purchase from 02/06/2012
Great availability to answer my many questions. THANK YOU.
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Henri D.
Rating: 4 out of 5
following a purchase from 30/06/2012
Very successful service... fast and completely compliant. Thank you.
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Jeremy V.
Rating: 4 out of 5
following a purchase from 04/08/2012
Good service overall. Quality product. I am satisfied.
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Francoise P.
Rating: 5 out of 5
following a purchase from 14/07/2012
Very good quality material, although a bit complex to assemble. Very fast delivery, less than 4 working days.
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