Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 4 and 5 stars

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Jean-pierre D.
Rating: 4 out of 5
following a purchase from 28/10/2011
Efficient and simple website. Ordering without problems. Delivery time respected. Purchasing as an individual is not common. Regards
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Henri D.
Rating: 4 out of 5
following a purchase from 09/12/2011
The packaging is very heavy to handle. Is there a possibility to separate it into two? For the rest, everything is superb and seems to be of very good quality.
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Patricia D.
Rating: 5 out of 5
following a purchase from 04/11/2011
Delivery time: kept, so BRAVO. Customer service: Super because during assembly, a hook of the protective net broke, with a phone call, 2 days later I received replacement parts. I say again BRAVO. The assembly instructions are very understandable. The result is equal to the photos on your website. So in a few words, we are delighted.
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Frederic G.
Rating: 5 out of 5
following a purchase from 14/10/2011
The phone call was VERY appreciated
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Josiane T.
Rating: 4 out of 5
following a purchase from 21/10/2011
I was satisfied with the handling of the order and the trampoline received, despite some difficulties with the assembly. I now wish to inquire about protection against bad weather.
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Cecile B.
Rating: 5 out of 5
following a purchase from 09/12/2011
No problem, from A to Z. Satisfied in every way.
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Deborah K.
Rating: 5 out of 5
following a purchase from 11/11/2011
Nothing can be improved. Excellent service. Thank you
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Jean-michel P.
Rating: 4 out of 5
following a purchase from 25/11/2011
I would have liked a bit more recommendations regarding the resistance of trampolines against bad weather. (mine flew away despite the ground anchoring provided by your services, it is now completely unusable).
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Béatrice D.
Rating: 5 out of 5
following a purchase from 21/10/2011
Nothing to say: delivery times varied due to stock shortages but promise to be delivered before December 25th and promise kept. Phone call from the company France trampoline to ensure that it was indeed done. Material easy to assemble with the instructions provided, except that the times indicated on it are underestimated.
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Virginie C.
Rating: 4 out of 5
following a purchase from 30/09/2011
Order and Delivery: nothing to complain about. Service is efficient and fast. Regarding the material, we cannot comment for now, the trampoline is not yet assembled, let's wait for the nice days...
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Guillaume E.
Rating: 5 out of 5
following a purchase from 02/12/2011
clear site information on explicit products fast sales service fast and efficient after-sales service, pleasant telephone reception
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Cathy C.
Rating: 4 out of 5
following a purchase from 09/12/2011
Nothing to report
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Eric B.
Rating: 5 out of 5
following a purchase from 30/09/2011
Perfect from start to finish
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Sophie G.
Rating: 5 out of 5
following a purchase from 11/11/2011
Nothing to say, super delivery in 48 hours
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David H.
Rating: 4 out of 5
following a purchase from 11/11/2011
delivery quite fast, trampoline very safe for children, however the cover only holds halfway when there is wind, the free football cover tears and breaks too easily at the hooks
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Beatrice M.
Rating: 5 out of 5
following a purchase from 28/10/2011
very serious company, we are well informed about the progress of the order.
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Michelle F.
Rating: 5 out of 5
following a purchase from 04/11/2011
I was delighted with your services. First, I dealt with an advisor for my trampoline choice, then the order process was top-notch, with email messages for transport just before Christmas, in short, everything was perfect, I congratulate you and I will talk about you to those around me. Thank you.
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Helene M.
Rating: 4 out of 5
following a purchase from 30/09/2011
For now, I can only give 4 stars because this is a purchase for a future gift (in April) and I haven't assembled it yet. Otherwise, regarding the information requested before the order, during, and at delivery, everything went smoothly, thank you.
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Francois B.
Rating: 5 out of 5
following a purchase from 30/09/2011
fast delivery, package corresponding to the order, clear assembly instructions
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Aude C.
Rating: 5 out of 5
following a purchase from 18/11/2011
Don't change anything: clear site, fast and especially the customer service contact number is very well indicated with a very friendly welcome, clear, precise, and fast even during the Christmas holiday period... Thank you
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Véronique L.
Rating: 4 out of 5
following a purchase from 11/11/2011
If you are talking about the order and delivery, I have absolutely nothing to complain about, it was very good. If you are talking about the trampoline, I can't say anything because it is not yet installed.
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Jerome T.
Rating: 4 out of 5
following a purchase from 21/10/2011
Delivery: we were supposed to be called before delivery. The delivery person called us 3 minutes before delivering. Fortunately, our daughter was present.
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Estelle B.
Rating: 5 out of 5
following a purchase from 30/09/2011
I am satisfied with the advice by phone and the quick and compliant shipment to the order.
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Lionel D.
Rating: 4 out of 5
following a purchase from 07/10/2011
Very good contact for the order. Speed and flexibility (sending in two parts to ensure having the trampoline for Christmas). The delivery times were well respected, which is not the case for all internet orders! The product meets our expectations: solid, the children are delighted. Two downsides: the instructions could be improved (not very clear), and the differences between the different ranges proposed should be better specified on the site (it's not obvious without seeing them in person). We hope that our trampoline will last a long time.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 04/11/2011
Nothing to report
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Charles-andré M.
Rating: 5 out of 5
following a purchase from 07/10/2011
Very good service, excellent responsiveness
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Nathalie C.
Rating: 5 out of 5
following a purchase from 04/11/2011
Very good
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Edith L.
Rating: 4 out of 5
following a purchase from 09/12/2011
Friendly and pleasant phone reception. Good responsiveness. However, your email announced a call from the carrier within 72 hours to arrange a delivery appointment, and this famous carrier did not contact us within the announced timeframe. Indeed, he did so three days after this deadline. But, I think that since it was the week between Christmas and New Year's, it must have been the truce... We were delivered without any issues in the end and now all family members are having a great time.
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Marc B.
Rating: 5 out of 5
following a purchase from 25/11/2011
no problem, it's perfect
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Christelle G.
Rating: 5 out of 5
following a purchase from 14/10/2011
stay as you are both in order and delivery, I have nothing to remark but positive
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Jeremie C.
Rating: 5 out of 5
following a purchase from 28/10/2011
Quality material, fast delivery time. No issues.
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David S.
Rating: 4 out of 5
following a purchase from 02/12/2011
just that the protective net was not available at the time of the order, but everything was received on time for Christmas. Very professional, I find.
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Schenker M.
Rating: 5 out of 5
following a purchase from 11/11/2011
very good material, this is the second trampoline I buy and I am very satisfied on all points: delivery, payment, and material, thank you France trampoline
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Frédéric L.
Rating: 5 out of 5
following a purchase from 07/10/2011
Very good quality product (1 month later). Delivery a bit slow (before Christmas) Future potential order: Protective cover
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