France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I appreciated being able to reach someone from France Trampoline who advised me appropriately before I placed my order. I just regretted that the delivery times were longer than expected but when I called France Trampoline again, the necessary was done with the company and the order then arrived quickly
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Stephanie M.
Rating: 5 out of 5
following a purchase from 04/07/2023
Always a good experience working with France Trampoline. I like to order by phone and I always deal with someone pleasant, it is handled quickly, there is good follow-up and the products are of quality.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 11/07/2023
Nothing to report
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Jean Louis B.
Rating: 4 out of 5
following a purchase from 12/07/2023
Product conforms to the order, children and adults enjoyed the zip line safely
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Gregory E.
Rating: 5 out of 5
following a purchase from 05/07/2023
Great, feedback from customer service on the online site!!! Thank you again
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Maurice S.
Rating: 5 out of 5
following a purchase from 13/07/2023
Very responsive to change a damaged item.
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Odile B.
Rating: 5 out of 5
following a purchase from 12/07/2023
An extremely efficient after-sales service: I was called back very quickly, very attentive, a solution was found immediately easily with supporting advice, I recommend without moderation! A huge thank you to the team!
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Francoise G.
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast delivery with appointment: convenient
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François Y.
Rating: 5 out of 5
following a purchase from 04/07/2023
Total quality supply
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Eric B.
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast delivery, excellent quality product
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Quentin B.
Rating: 5 out of 5
following a purchase from 10/07/2023
Great
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André F.
Rating: 5 out of 5
following a purchase from 10/07/2023
Very happy with my purchase, installation is quite easy, our little grandchildren love it!
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Yannick B.
Rating: 5 out of 5
following a purchase from 10/07/2023
Nothing to report. All good
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Sandrine-Patrick L.
Rating: 5 out of 5
following a purchase from 11/07/2023
Not installed yet... but the quality is impeccable
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Sylviane V.
Rating: 5 out of 5
following a purchase from 05/07/2023
Availability, friendliness, and professionalism during a phone exchange for advice. Order received in a timely manner.
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Cyrielle D.
Rating: 5 out of 5
following a purchase from 11/07/2023
Real + to be able to order spare parts!
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Dominique G.
Rating: 4 out of 5
following a purchase from 29/06/2023
Good jump mat for replacement!
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Jean-Edouard N.
Rating: 5 out of 5
following a purchase from 10/07/2023
perfect
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Remy H.
Rating: 5 out of 5
following a purchase from 09/07/2023
Very satisfied with my order. The quality is there. The assembly is long but not as complicated as some reviews suggest. Both children and adults are delighted!
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Sabrina M.
Rating: 5 out of 5
following a purchase from 18/06/2023
Fast delivery. Good workmanship. Top quality
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Didier D.
Rating: 5 out of 5
following a purchase from 08/07/2023
Very easy for ordering and speed of receipt
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Nelly P.
Rating: 5 out of 5
following a purchase from 07/07/2023
A good trampoline
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Franck T.
Rating: 4 out of 5
following a purchase from 09/07/2023
Ekomi site not optimized for phone. France Trampoline order shipped quickly but problematic delivery via untrustworthy provider. Offering a pickup option directly at the platform would avoid many unfulfilled delivery schedules. Otherwise, quality trampoline. Easy assembly. Very solid structure. The fabric is a bit soft for athletes. The finishing band could look better with more Velcro for good support. Satisfied with the product.
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Marie D.
Rating: 5 out of 5
following a purchase from 07/07/2023
Everything went very well.
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 04/06/2023
very good quality product
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Alexandre M.
Rating: 5 out of 5
following a purchase from 28/06/2023
Top Very serious. Very responsive customer service The products are very high quality
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Marie M.
Rating: 5 out of 5
following a purchase from 07/07/2023
Nothing to report perfect
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Werner S.
Rating: 5 out of 5
following a purchase from 17/06/2023
From ordering to delivery, everything was great.
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Antoine V.
Rating: 5 out of 5
following a purchase from 04/07/2023
Quality product. Fast delivery.
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Steffen N.
Rating: 5 out of 5
following a purchase from 18/06/2023
Everything is great
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Lilian C.
Rating: 4 out of 5
following a purchase from 04/07/2023
Satisfied. But check to leave the package at the right address. Here, the package was left with my neighbor.
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Jocelyne M.
Rating: 5 out of 5
following a purchase from 04/07/2023
The delivery went well. I am very happy with your company! Highly recommend very serious and professional!
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Sylvie G.
Rating: 5 out of 5
following a purchase from 06/07/2023
perfect delivery conforms and fast careful packaging
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Alain H.
Rating: 5 out of 5
following a purchase from 06/07/2023
the order placed with FRANCE TRAMPOLINE perfectly matches my wishes. The product is of very good quality and pleases our grandchildren mainly and our older children.
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Pierre S.
Rating: 5 out of 5
following a purchase from 03/07/2023
This is the second trampoline we have bought as a family for the grandchildren, we are satisfied with the product. However, we think that the spring protection pad surrounding the trampoline could be a little wider and reinforced.
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Guillaume F.
Rating: 5 out of 5
following a purchase from 06/07/2023
Perfect, product conforms to the description. Super quality Very fast delivery in 1 day
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Andre P.
Rating: 5 out of 5
following a purchase from 06/07/2023
Good welcome Very professional
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Marie-Hélène T.
Rating: 5 out of 5
following a purchase from 06/07/2023
Perfect both for advice and quality and shipping!
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Pamela E.
Rating: 5 out of 5
following a purchase from 06/07/2023
I ordered a climbing dome and I am not disappointed, very good quality and the delivery was very fast I absolutely do not regret my purchase.
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Francoise A.
Rating: 5 out of 5
following a purchase from 05/07/2023
Very good material
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