Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1 and 4 stars

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M
Michel R.
Rating: 4 out of 5
a wide choice!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Antoine L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Antoine L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Julie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Julie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Julie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Comprador verificado
Rating: 4 out of 5
Speed, reliability and commitment.
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Response from Freezedried & Co
Thank you for your trust :) The Lio Team
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Emily B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Emily B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Emily B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Pierre P.
Rating: 4 out of 5
Delay slightly longer than announced, otherwise no problem.
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Response from Freezedried & Co
Thank you for your feedback and understanding :) The Lyo team
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Pierre R.
Rating: 4 out of 5
well packaged quick delivery not yet tested the taste ^^
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Response from Freezedried & Co
All that remains is for us to wish you an enjoyable tasting experience? The Lyo team
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Hugo M.
Rating: 4 out of 5
good responsiveness and availability of contacts / too little stock / boxes damaged on receipt
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Response from Freezedried & Co
Thank you for your feedback. Indeed, with the Brexit, some English brands take longer to reach us. Concerning your damaged cartons, if you haven't already, I invite you to get in touch with my colleagues if the products have been damaged on team(at)lyophilise.com. The Lyo team
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Antoine D.
Rating: 4 out of 5
Top service and very fast shipping. However, given the price, with orders over 100 (the freeze-dried is not given) it would be nice to add a product as a gift to discover, beyond the points.
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Response from Freezedried & Co
Thank you for your feedback. We understand your request, having said that, we can't accumulate for all orders over 100 loyalty program + gift at the moment. We sometimes run "flash" offers, such as our Trek and GR packs for April with a free nalgene, but this also represents a cost on our part. We also sometimes slip products into orders to let people discover them, but we can't make this a general practice yet. In any case, thank you for your confidence! The Lyo team
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Antoine R.
Rating: 4 out of 5
speed of order dispatch. Discovering the site: surprisingly surprised.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Carlos F.
Rating: 4 out of 5
Product meets my expectations. However, the packaging is too bulky for such a small item and the price of delivery by colissimo is too high.... Try Mondial Relay, it's much cheaper.
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Response from Freezedried & Co
Thank you for your feedback. The adapter I ordered is really small, but it has to fit in a box. Even if we have small boxes, we don't have any models that small. Our shipping costs for delivery in France are offered in a "point relais" for purchases of 70 or more. We work with other networks that offer double the number of relay points and shorter parcel delivery times, which explains why you don't have a Mondial Relay network with us at the moment, but nothing is definitive? In any case, thank you for your confidence. The Lyo team
C
Comprador verificado
Rating: 4 out of 5
The variety, the quality and the seriousness of the service. up to this moment. We know that everything can change... Congratulations
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Jean L.
Rating: 4 out of 5
Fast delivery, fair price, compact packaging. Interesting availability information, especially in these times
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Michel B.
Rating: 4 out of 5
very fast delivery and my order met my expectations
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Verified buyer
Rating: 4 out of 5
Goods arrived as ordered without problems. One star deducted because I had to open an account to order.
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
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Sophie M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Sophie M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Sophie M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucie P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
M
Michel M.
Rating: 4 out of 5
A wide range of products to choose from to fill your hiking bag.
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
M
Miguel L.
Rating: 4 out of 5
The speed of delivery and the quality of the packaging.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Antoine D.
Rating: 4 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Guillaume T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Guillaume T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Guillaume T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
I tasted one bag: very good, I think I'll try some more.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
J
Julie R.
Rating: 4 out of 5
satisfied;nothing to add
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Jean P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean P.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Pierre P.
Rating: 4 out of 5
Perfect delivery, on time. A little surprised to see a reused cardboard in a respect of ecology, but to see so much plastic bubble around the products but good. A bit expensive but great quality products with lots of choice. Elodie, great contact, always nice to be close? Next order very soon. Sincerely
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Response from Freezedried & Co
Thank you for your feedback. We understand your surprise, but for the type of products you ordered, we are obliged to cushion the products with bubble wrap to limit the shocks and damage that can occur during transport. We'll pass on your note to our super colleague Elodie... Thanks for your trust and loyalty! The Lyo team
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Guillaume P.
Rating: 4 out of 5
Speed, product quality
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Laurent T.
Rating: 4 out of 5
Everything arrived safely and in good condition.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Elise M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas D.
Rating: 4 out of 5
Service as fast and efficient as ever. Correspondence between products received and order.
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Marie D.
Rating: 4 out of 5
Received very quickly in Belgium, third order and still ok. It's a pity that many items on the site are awaiting delivery.
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Response from Freezedried & Co
Thank you for your feedback and for the note. It is possible to sign up for alerts directly on the pages of the desired references to be informed of reorders. In any case, we can provide you with information on the items in question, or advise you on alternatives, so don't hesitate to contact us on team[at]lyophilise.com. We wish you a wonderful day. The Lyo team
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Claire M.
Rating: 4 out of 5
It's rare to find savoury cookies specifically for sport. I do short and long trail runs, and the sweet stuff gets saturated very quickly. I don't have time to cook. I finally found these salted crackers. I just find that they still have a little sweet taste. Otherwise very good, very practical, very good.
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Response from Freezedried & Co
Thank you for your feedback. I've included a link to our "savoury" sports nutrition products. Maybe you'll find what you're looking for for your next trails :) Kind regards. The Lyo team https://www.lyophilise.fr/pendant-l-effort-c-1715?f811=sale
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
M
Miguel F.
Rating: 4 out of 5
Always a top product, lots of choice. Highly recommend
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
M
Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo P.
Rating: 4 out of 5
Lots of choice and fast shipping
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Laurent D.
Rating: 4 out of 5
Great site! Very good products, just a shame that the ones I'm most interested in are often out of stock. More choice on products with 10,15 years shelf life would be great. Otherwise, this is my favorite site for this type of product...
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Response from Freezedried & Co
Thank you for your feedback and we will take your opinion into account when listing new products. For current out-of-stock items, we will be receiving new arrivals over the next few days, so we invite you to sign up for availability alerts for the products in question to receive notifications when they are back in stock. We wish you a pleasant day. The Lyo Team