English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
Nederlands 
Polski 
G
Rating: 4 out of 5
Always good service and speed
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
The freeze-dried offer is very complete and of high quality. The downside is the handling of discounts and vouchers. It will improve.
Translated reviews
Response from Freezedried & Co
Hello Jean,
Indeed, we may encounter some hiccups! But we are doing everything we can to improve our services to ensure a quality service that meets what you deserve. Please do not hesitate to share with us the problems you encounter when applying promotions and we will refund you the difference.
Indeed, we may encounter some hiccups! But we are doing everything we can to improve our services to ensure a quality service that meets what you deserve. Please do not hesitate to share with us the problems you encounter when applying promotions and we will refund you the difference.
M
Rating: 4 out of 5
It's for emergencies so I haven't tried it yet but it looks good
Translated reviews
A
Rating: 4 out of 5
It's always a pleasure to order from Lyophilisé&co.
Translated reviews
Response from Freezedried & Co
It's always a pleasure to deliver to you :)
Thank you very much and see you soon!
Thank you very much and see you soon!
D
Rating: 4 out of 5
That's good
Translated reviews
Response from Freezedried & Co
Thank you very much for this review. We hope to see you again soon!
T
Rating: 4 out of 5
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
T
Rating: 1 out of 5
I read that you recycle your cardboard, which is very good, but I received my pack in a cardboard box that smells of fish food, I don't know why, so I gave you my rating! I haven't tested your products yet, but I have doubts about their quality if you allow me to send packaging that smells the same.
Translated reviews
Response from Freezedried & Co
Hello,
We are sincerely sorry to learn that the packaging of your parcel has given you a bad impression. We want to reassure you: although we occasionally reuse certain boxes as part of an ecological approach, they are always in good condition, clean, and suitable for sending our products. In fact, the majority of our shipments are made in new boxes.
It is possible that an isolated incident affected your parcel (for example, a box that came into contact with a liquid during transport or beforehand). This is in no way representative of our usual standards regarding quality and cleanliness.
Please feel free to test the products received — we rigorously select our offerings to ensure their quality. And if you notice any issues, our customer service is of course available to find a solution.
Once again, we apologize for this inconvenience,
The Lyophilise & Co team
We are sincerely sorry to learn that the packaging of your parcel has given you a bad impression. We want to reassure you: although we occasionally reuse certain boxes as part of an ecological approach, they are always in good condition, clean, and suitable for sending our products. In fact, the majority of our shipments are made in new boxes.
It is possible that an isolated incident affected your parcel (for example, a box that came into contact with a liquid during transport or beforehand). This is in no way representative of our usual standards regarding quality and cleanliness.
Please feel free to test the products received — we rigorously select our offerings to ensure their quality. And if you notice any issues, our customer service is of course available to find a solution.
Once again, we apologize for this inconvenience,
The Lyophilise & Co team
B
Rating: 4 out of 5
Large order of 30 meals for a trip. I am very surprised and satisfied with almost all the dishes. Careful and quick delivery. Big plus for the brandade, shepherd's pie, free-range chicken and vegetables, as well as for the truffade. Really great, can't wait to taste the others. I give 4/5 because I was disappointed with the Mexican semolina and the Indian pasta which I didn't find very good (except in case of survival!)
Translated reviews
Response from Freezedried & Co
We are delighted to know that most of the meals pleased you :) And for the rest... It's true that the spice blends may not be to everyone's taste. But it's sure that for survival, it does the job. The advantage of our site is that we have plenty of other delicious options that might please you! It would be a pleasure to assist you again on your next trip.
B
Rating: 4 out of 5
Choice, reasonable prices, fast delivery. But suggesting to buy every week is just okay.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! Some customers like to stay updated on new products, but you can unsubscribe from the newsletter at any time if you no longer wish to receive weekly emails :)
P
Rating: 4 out of 5
good
Translated reviews
Response from Freezedried & Co
Thank you!
A
Rating: 4 out of 5
Wide selection of items
Translated reviews
Response from Freezedried & Co
The hardest part is choosing ;)
P
Rating: 4 out of 5
super fast delivery. product as described
Translated reviews
Response from Freezedried & Co
Thank you for your order!
J
Rating: 1 out of 5
Nothing received!
Translated reviews
J
Rating: 1 out of 5
Expensive for very small packages disappointed
Translated reviews
S
Rating: 4 out of 5
Good assortment including organic dishes, competitive prices, pleasant and efficient service, fast delivery. A reference.
Translated reviews
J
Rating: 4 out of 5
The products I wanted with a good quality/price ratio
Translated reviews
P
Rating: 4 out of 5
Good ordering and delivery service, but haven't consumed the products yet, but I know most of them!
Translated reviews
R
Rating: 4 out of 5
This is the third time I order, and it has always been perfect. Some brands are better than others, but overall it's edible.
Translated reviews
P
Rating: 4 out of 5
We were 3 on hikes, 3 tasting the savory dishes, very good, well-spiced, very generous portions, perfect. However, we did not like the breakfast, too bland. We were still happy to have something to eat independently. The order and shipping were perfect, we will try another recipe.
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback on the dishes! Noted for the breakfast ;-) Feel free to try other brands. The Lyo team
P
Rating: 4 out of 5
Yes, we finally received our parcel in Funchal after a lot of anxiety about its arrival! Thanks for everything!
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The shipment was indeed hectic, but fortunately all's well that ends well. The Lyo team
N
Rating: 4 out of 5
fast, accurate delivery
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
very good products but deplorable chronospost service
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We are sorry for the delivery problem. Please do not hesitate to contact us at [email protected] if you encounter any problems or delays. Thank you for your understanding.
E
Rating: 4 out of 5
No problem with this order.
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
R
Rating: 4 out of 5
Fast delivery. The products are fine.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. The Freeze Dried & Co.
E
Rating: 4 out of 5
E
Rating: 4 out of 5
-
Translated reviews
E
Rating: 4 out of 5
E
Rating: 4 out of 5
-
Translated reviews
P
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
Reliability and speed of delivery
Translated reviews
Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Rating: 4 out of 5
A wide choice of products, but expensive, unfortunately.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! We make a point of offering a wide selection of quality products, but we understand that prices can sometimes seem high. We do our best to offer the best value for money, and we also regularly run promotions and special offers. Take a look at our special offers, and if you need advice on which product is right for you, we're here to help! Team Lyo
T
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Rating: 4 out of 5
Fast and careful shipping
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Rating: 4 out of 5
G
Rating: 4 out of 5
-
Translated reviews
G
Rating: 4 out of 5
G
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
S
Rating: 4 out of 5
the responsiveness and commercial sense of my interlocutor, who, when I called to ask for the 15% discount, which I was not entitled to because my list contained one or more products already on special offer, questioned her colleagues to find a solution to my advantage. thank you again.
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Rating: 4 out of 5
Fast delivery and products as ordered.
Translated reviews
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team