The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Thank you very much for your feedback! The Lyo team
M
Michel M.
Rating: 4 out of 5
Very positive and friendly experience. I got answers to my questions about ceramic filters for heavy metal and arsenic filtration. I was able to order the filters and they have already arrived. Thank you very much.
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Thanks for the note! The Lyo team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Michel B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Anais M.
Rating: 4 out of 5
I like the diversity of the products. For example, I look at the list of ingredients and choose only those that are natural and chemical-free, with the ideal energy/calorie/protein ratio that I'm looking for. For example, the antioxidant "butylhydroxyanisol", which certainly allows for better preservation, is really not ideal for your health. It's a survival food, so we won't be picky when the time comes, but I like to have a choice, so I avoid this substance thanks to the site's wide selection. A small negative point: despite the care taken with my order, 3 tins were dented, from a slight dent to almost half the diameter. This is still disturbing for a new product and for storage, and I hope it won't affect the shelf life. On the site, sometimes the dates are really short - 1 or 2 years - but the product is not discounted, which is a pity because it slows down the purchase of a product that could have been taken just to taste it through a promotion, given the short date. All in all I'm satisfied, I intend to recommend it even if I'm a bit worried about the state of the boxes after transport. An additional rigid cardboard box on each side could perhaps avoid the crushing of the order. The site is serious I recommend Lyophilise &-co.
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Response from Freezedried & Co
Thank you very much for your feedback! During transport, some parcels may be mishandled, but this is beyond our control. Having said that, we will pass on any complaints to our logistics colleagues. Please do not hesitate to send us your complaints to [email protected]. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
J
Jean T.
Rating: 4 out of 5
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Thank you very much for your feedback! The Lyo team
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Jean T.
Rating: 4 out of 5
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Thank you very much for your feedback! The Lyo team
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Jean T.
Rating: 4 out of 5
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Thank you very much for your feedback! The Lyo team
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Jean T.
Rating: 4 out of 5
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Thank you very much for your feedback! The Lyo team
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Nicolas B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Nicolas B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Nicolas B.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Guillaume D.
Rating: 1 out of 5
disappointed with the delivery service, paid more for delivery in 24h but received in more than 72h...
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are out of our control, but we do our best to ship quickly. Thank you for your patience. The Lyo Team
M
Michel M.
Rating: 4 out of 5
I don't understand your question. I keep the products but I don't use them now, so I can't answer your question objectively. I know the brands in question and I know that they are good products.
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Michel T.
Rating: 1 out of 5
Not working with chronopost for example...I'm still waiting for my order...
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Response from Freezedried & Co
We apologize for the inconvenience with the forwarder. I see that your parcel should be delivered today. We wish you a safe arrival.
L
Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
C
Camille T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Camille T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Camille T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Camille T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
T
Theo B.
Rating: 4 out of 5
Put back the artik field ration otherwise all is excellent.
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Response from Freezedried & Co
Thank you very much for your feedback! The artik field is in the works ;-) The Lyo team
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Emily J.
Rating: 4 out of 5
wide choice of products and brands. top value for money. fast delivery.
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Verifizierter Käufer
Rating: 4 out of 5
Goed voor een mil maaltijd
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Response from Freezedried & Co
Het Lyo-team bedankt je voor de opmerking :)
A
Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Antoine D.
Rating: 4 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
C
Charlotte D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Charlotte D.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Charlotte D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Charlotte D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine R.
Rating: 4 out of 5
Reasonable and serious price. Choice of Mondial relay delivery not great though.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Guillaume T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
G
Guillaume T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
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Guillaume T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Guillaume T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Camille B.
Rating: 4 out of 5
Products met my expectations. Efficient delivery service.
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Thank you for your note. The Lyo team
M
Michel M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Michel M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Michel M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Michel M.
Rating: 4 out of 5
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Many thanks :) The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note ????? :) The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Lucas T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
C
Comprador Verificado
Rating: 4 out of 5
Suppress shipping costs when you reach a certain amount of money
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
S
Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
S
Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
S
Sophie R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
L
Lucie R.
Rating: 4 out of 5
Great except for one small problem: when I wanted to confirm delivery to a relay point, I couldn't select one. As a result, I had to pay for delivery when it was free for relay point delivery.
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Response from Freezedried & Co
Thank you for the note. We have noted the small inconvenience encountered during delivery and have passed on the information to our carrier.
G
Guillaume D.
Rating: 4 out of 5
I appreciated the telephone exchange with your services.
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre D.
Rating: 4 out of 5
speed and efficiency
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine M.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent T.
Rating: 4 out of 5
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Thanks for the note! The Lyo team
L
Laurent B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
E
Ethan J.
Rating: 4 out of 5
regular service
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent R.
Rating: 1 out of 5
Order placed and paid (600) Material still not received after 7 days !!!! Very dissatisfied
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Response from Freezedried & Co
Hello, your parcel was indeed sent on Monday 25/11 (carriers do not collect parcels at weekends) and the parcel was made available on 27/11. However, the relay point didn't flash the parcel and so you didn't receive the information sms. According to the tracking system, you did receive it a few days later. Thank you for your understanding, and sorry for the inconvenience. Have a nice day, Team Lyo
P
Pierre D.
Rating: 4 out of 5
Salespeople's availability on the telephone
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Manon R.
Rating: 4 out of 5
Very good overall. Could be improved: information on restocking / availability times for out-of-stock products. Thank you
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Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel D.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Camille R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
G
Guillaume M.
Rating: 4 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume L.
Rating: 4 out of 5
the 4 cans of emergency rations were badly damaged.
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Response from Freezedried & Co
Thank you for your feedback. We are sorry for the inconvenience. We invite you to contact us at team[@]lyophilise to find a quick and suitable solution (please attach photos if possible). Thank you for your understanding. The Lyo team
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Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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