English 
M
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1 and 4 stars
Reset filtersM
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Rating: 4 out of 5
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Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
C
Rating: 4 out of 5
Suppress shipping costs when you reach a certain amount of money
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
S
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
S
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
S
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
S
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
L
Rating: 4 out of 5
Great except for one small problem: when I wanted to confirm delivery to a relay point, I couldn't select one. As a result, I had to pay for delivery when it was free for relay point delivery.
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Response from Freezedried & Co
Thank you for the note. We have noted the small inconvenience encountered during delivery and have passed on the information to our carrier.
G
Rating: 4 out of 5
I appreciated the telephone exchange with your services.
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
speed and efficiency
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
G
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
E
Rating: 4 out of 5
regular service
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 1 out of 5
Order placed and paid (600) Material still not received after 7 days !!!! Very dissatisfied
Translated reviews
Response from Freezedried & Co
Hello, your parcel was indeed sent on Monday 25/11 (carriers do not collect parcels at weekends) and the parcel was made available on 27/11. However, the relay point didn't flash the parcel and so you didn't receive the information sms. According to the tracking system, you did receive it a few days later. Thank you for your understanding, and sorry for the inconvenience. Have a nice day, Team Lyo
P
Rating: 4 out of 5
Salespeople's availability on the telephone
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M
Rating: 4 out of 5
Very good overall. Could be improved: information on restocking / availability times for out-of-stock products. Thank you
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M
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
G
Rating: 4 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Rating: 4 out of 5
the 4 cans of emergency rations were badly damaged.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We are sorry for the inconvenience. We invite you to contact us at team[@]lyophilise to find a quick and suitable solution (please attach photos if possible). Thank you for your understanding. The Lyo team
P
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Rating: 4 out of 5
Fast delivery but the relay point is 35 km from my home. Despite the packaging being in good condition and the tins wrapped in bubble wrap, 3 tins were dented and I'm wondering whether I should eat them.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We apologize for the inconvenience of the relay point and the condition of the boxes on receipt. Although dented boxes are generally consumable if not opened or inflated, we understand your concerns. Please do not hesitate to contact us at team[@]lyophilise.com to find a suitable solution. Thank you for your understanding. Team Lyo
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
quite fast
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Rating: 1 out of 5
Response from Freezedried & Co
Did something go wrong with your order? Let us know how we can help. The Lyo team
L
Rating: 1 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Let us know how we can help. The Lyo team
L
Rating: 1 out of 5
Response from Freezedried & Co
Did something go wrong with your order? Let us know how we can help. The Lyo team
L
Rating: 1 out of 5
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Response from Freezedried & Co
Did something go wrong with your order? Let us know how we can help. The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Rating: 4 out of 5
Good products, long dates
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! The Lyo team
T
Rating: 4 out of 5
Great selection, fast shipping, great shopping experience! On the other hand, some products lack description (material). And I would have liked to choose the color of the sea to summit drybag.
Translated reviews
Response from Freezedried & Co
Thank you very much for your positive feedback! We've taken your comments on product descriptions into account. We are currently working on improving our site (we lost some data following a recent technical incident). Thank you for your understanding!
S
Rating: 4 out of 5
S
Rating: 4 out of 5
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S
Rating: 4 out of 5
S
Rating: 4 out of 5
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M
Rating: 4 out of 5
Delivery times respected.
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Response from Freezedried & Co
Thank you for your note. The Lyo team
N
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
T
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
A lot of "novelties", but on the other hand I find that the site for the phone could be improved!!!! However, I appreciate the fast order processing
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback and for your loyalty. We understand your comment about the mobile version of the site. We recently suffered a cyber attack that forced us to completely rebuild our site in less than a week. We are continuing to make improvements, in particular to optimize the mobile experience. We're delighted that you're satisfied with our fast order processing, and we're doing everything we can to further improve our services. Thank you for your understanding, and see you soon! The Lyo team Feel free to adjust if necessary!
L
Rating: 4 out of 5
On Adventure Menu brand Dahl lentil soup, indicate more explicitly that it's quite spicy (piquant).
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Response from Freezedried & Co
The Lyo team would like to thank you for your rating. We have taken your comment into account and will do our utmost to provide a better description.
G
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
N
Rating: 4 out of 5
N
Rating: 4 out of 5
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N
Rating: 4 out of 5
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M
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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