Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Fast and always very serious in their order and product ?
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Nicolas M.
Rating: 5 out of 5
Convar 7 cookie parcel, sent by Lyophilisé and Co as soon as supplies last. Lyophilisé and Co is a serious company. I recommend them. Patrick H
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Response from Freezedried & Co
Thank you Patrick for your feedback. Have a great week. The Lyo Team
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel R.
Rating: 5 out of 5
Variety of products, fast delivery and after-sales service
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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Nicolas T.
Rating: 5 out of 5
Responsiveness, speed, availability
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Theo L.
Rating: 5 out of 5
The double-portion packs are very competitive and hard to find...finally someone who understands that it's indecent to make an indecent profit on starchy foods. So bravo. I'm going to visit them next time.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume P.
Rating: 5 out of 5
Perfect as always
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Fast, careful delivery
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
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Julie D.
Rating: 5 out of 5
I regularly buy bilberry powder. I really like the taste and it's very practical to use in the morning with other fruits.
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Response from Freezedried & Co
Thank you for your feedback and your confidence. The Lyo team :)
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Theo P.
Rating: 2 out of 5
The prices are becoming exorbitant, and on top of that you have to pay the postage. I will not advertise. Thank you very much.
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Response from Freezedried & Co
Hello, we are resellers and not manufacturers, and to be totally transparent, we have also been surprised by the increase in some of our suppliers' prices, both for purchases and resales. Sometimes we don't defer price increases when it's bearable for us. That being said, this year, for most of the increases, we were unable to maintain the 2021 rates and applied the sales rates recommended by our suppliers. There are a number of reasons for this rise in supplier prices: rising raw material costs (or even shortages in some cases), Brexit for UK brands with customs duties that didn't exist before, rising energy costs, the use of more manpower to cope with seasonal peaks, and investment in factories. That said, we regularly run promotions, here's the link: https://www.lyophilise.fr/bons-plans-c-3563 The Lyo team wishes you a good day and a pleasant weekend.
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James J.
Rating: 5 out of 5
Fast, smooth delivery
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie P.
Rating: 5 out of 5
on-time delivery, a wide range of products sold, not just meals, and competition from those who see themselves as leaders in the outdoor market!!! the only downside is the relatively long lead time for restocking certain brands of freeze-dried meals.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :) Concerning restocking, some manufacturers have extended their production and delivery times. Don't hesitate to sign up for availability alerts or contact us to be notified of new arrivals or to discover alternatives. We wish you an excellent day. The Lyo Team
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Lucas R.
Rating: 5 out of 5
Very clear website Easy ordering Fast delivery Everything's OK
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
Just perfect!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Lucas R.
Rating: 5 out of 5
Second order on the site, always top! Although the colissimo tracking was missed by the post office... In the end, the parcel was delivered to the relay point on time. After 1 call to find out where things stood, a person answered without waiting. Very understanding person, who gave me answers within 10 minutes of our telephone conversation. Parcel in good condition, clean packaging, with stuffing to prevent deterioration. Perfect user experience
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for this comprehensive review :)
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
Products available and fast shipping.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie D.
Rating: 2 out of 5
The vacuum-packed survival rations arrived pierced, so they won't keep well. Better packaging would be much appreciated! Fast delivery though.
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Response from Freezedried & Co
Thank you for your feedback and I'm sorry to hear about this incident. Could you please tell us which part number is damaged? If possible, could you send us a photo so that we can understand the incident. My colleagues will then be able to get back to you with a solution. e-mail address team(at)lyophilise.com. The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas T.
Rating: 5 out of 5
third party order impossible to comment
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Response from Freezedried & Co
Thanks anyway for your opinion :) The Lyo team
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Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean P.
Rating: 5 out of 5
As I had no news of my order 3 days after placing it, I contacted customer service who told me that one of the items was missing to finalize the shipment. I was immediately offered to choose a replacement dish, making it clear that the difference in price would be charged to them. The shipping method was also changed at no extra cost to make up for the delay, and I received my parcel the next day with a free cereal bar. What more could you ask for!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
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Nicolas M.
Rating: 5 out of 5
Quality and speed of order processing.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent R.
Rating: 5 out of 5
Quick delivery, packaging ok Product conforms
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo M.
Rating: 5 out of 5
Fast and compliant
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Manon D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sofia L.
Rating: 5 out of 5
I've been buying from Lyophilise & Co for several years. Mainly freeze-dried meals for my bivouacs. I appreciate the wide variety of choices, the speed of shipment, and the fact that they help me discover new products.
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust and loyalty! The Lyophilise & Co team
M
Manon B.
Rating: 5 out of 5
following a purchase from 27/03/2022
Excellent products and fast delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
K
Karim B.
Rating: 5 out of 5
Wide choice of food products. Order preparation and delivery times were top-notch, despite the complex logistics and stock management at the moment. Thanks again to the whole team.
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Response from Freezedried & Co
Thank you for your understanding! We are touched by your comment :) We wish you an excellent day and many wonderful adventures! The Lyo Team
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Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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