Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
Fast delivery and good quality products.
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Elise L.
Rating: 5 out of 5
Fast delivery, happy with my purchase.
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Jean P.
Rating: 5 out of 5
following a purchase from 02/05/2020
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Sophia T.
Rating: 5 out of 5
Hello, Speed, price and choice. Thanks to Morgan for the packaging. I'll be happy to talk about you and ask you for partnerships in my science popularization projects.
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Nicolas D.
Rating: 5 out of 5
A gift is slipped into the parcel. This object is useless or even ridiculous. No doubt there are other small, inexpensive and useful items you could offer.
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Response from Freezedried & Co
Thanks for your comment, the 600ml collapsible bowl can be used to measure the water to be added to a bag of freeze-dried food, for example. It's practical thanks to its small size and slips easily into a backpack for a hike. Sincerely yours, Team Lyo
S
Sophie T.
Rating: 5 out of 5
Fast, trouble-free delivery within 24 hours and very well packaged product.
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Comprador Verificado
Rating: 5 out of 5
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Elise D.
Rating: 5 out of 5
this is my 2nd purchase and always so impeccable. An excellent service and quick response to my questions about my package. Better to do ... perhaps put photos for certain brands of dishes (because I had no visual) thank you and happy holidays.
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Javier M.
Rating: 5 out of 5
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Theo M.
Rating: 5 out of 5
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Jean R.
Rating: 5 out of 5
Fast delivery - Compliant order - Top notch
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Ethan B.
Rating: 2 out of 5
No follow-up...not yet received. Could I have a follow-up? Thank you in advance. Sabine Ryon
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Response from Freezedried & Co
Hello Madam, Your parcel was dispatched on December 8th following receipt of your payment on the 7th. Your parcel is currently on its way, and will take 4 to 5 days to arrive in Belgium. Delivery should take place in the next few days. I will send you your tracking number by email. Thank you for your understanding. Elodie from Team Lyo
H
Hugo R.
Rating: 5 out of 5
Lots of choice, careful packaging. I've placed two orders so far and never had any problems. I recommend this site without any problem.
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Elise B.
Rating: 5 out of 5
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Lucas L.
Rating: 5 out of 5
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Samir R.
Rating: 5 out of 5
Fast shipping
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Nicolas D.
Rating: 5 out of 5
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Guillaume M.
Rating: 5 out of 5
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Lucas P.
Rating: 5 out of 5
Great, a week later my parcel was at home!
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Lucas B.
Rating: 5 out of 5
Nickel
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Michel L.
Rating: 5 out of 5
Fast order processing.
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Antoine R.
Rating: 5 out of 5
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Isabella S.
Rating: 5 out of 5
fast and reliable
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Samir B.
Rating: 5 out of 5
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Hugo D.
Rating: 5 out of 5
Fast delivery. Impeccable packaging.
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Lucas R.
Rating: 5 out of 5
Site really serious, products very good, delivery on time, very well packaged ... perfect!
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Lucie P.
Rating: 5 out of 5
Very good, products as expected and fast delivery!
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Verified Buyer
Rating: 5 out of 5
A
Anais R.
Rating: 5 out of 5
Second order without a hitch. Very satisfied
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M
Michel D.
Rating: 5 out of 5
Products including the EBIS barbecue
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V
Verified Buyer
Rating: 5 out of 5
Despatch from business was within 24 hours, accompanied by advice note and tracking number. Items were well packaged, with eco friendly paper wrap, and all arrived perfectly intact. There was a delay, but I am ignoring that because a) it was due to LaPoste, b) we are in the middle of a pandemic so allowances must be made, c) the team members were all pleasant and responsive when I contacted them, even offering to send a new package if delay went much longer. I look forward to shopping with them again for next camping trip, when that becomes possible. Merci à tous!
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Michel T.
Rating: 5 out of 5
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Theo D.
Rating: 5 out of 5
Order received very quickly.
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Lucas T.
Rating: 5 out of 5
Great choice on the site and all the items are very well explained. Delivery was ultra fast with a kind note in the box.
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Guillaume R.
Rating: 5 out of 5
R.A.S
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Julie L.
Rating: 5 out of 5
Products well packaged, nothing to complain about.
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C
Comprador Verificado
Rating: 5 out of 5
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Miguel F.
Rating: 5 out of 5
Satisfied with the speed of delivery and with the product.
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Charlotte D.
Rating: 5 out of 5
Fast and accurate delivery, carefully packaged and with an extra gift.
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Jean M.
Rating: 5 out of 5
Fast and complete Thank you
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