Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 2 and 5 stars

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P
Pierre T.
Rating: 5 out of 5
following a purchase from 17/07/2020
Hassle-free ordering, fast delivery and well packaged
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C
Charlotte B.
Rating: 5 out of 5
A vast and varied choice
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Nicolas R.
Rating: 5 out of 5
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Jean R.
Rating: 5 out of 5
The choice of products, plain good dishes that make you want to eat. Fast delivery.
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T
Theo R.
Rating: 5 out of 5
Clarity of offers. Order processing. Fast delivery and... the proximity of Venus :-)
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G
Guillaume M.
Rating: 5 out of 5
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C
Charlotte R.
Rating: 5 out of 5
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Lucas D.
Rating: 5 out of 5
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M
Michel D.
Rating: 5 out of 5
as good as ever over the years
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C
Charlotte L.
Rating: 5 out of 5
Package received quickly and conformed to my expectations
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A
Antoine M.
Rating: 5 out of 5
Nothing to say, very professional, fast delivery
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C
Comprador verificado
Rating: 5 out of 5
The variety and explanations of the site
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C
Comprador verificado
Rating: 5 out of 5
Everything went very well: the information on the progress of the shipment was excellent, and I received the products well packaged and in perfect condition.
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William A.
Rating: 5 out of 5
Very fast delivery and top quality? The fruit is just too good!!! Merciii ??
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Karim B.
Rating: 5 out of 5
Fast delivery and conforms to my order
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G
Guillaume P.
Rating: 5 out of 5
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G
Guillaume T.
Rating: 5 out of 5
Fast order processing
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A
Anais D.
Rating: 2 out of 5
Transport is normally supposed to take between 3 and 4 working days. As a result, my parcel is still in France and doesn't seem to have left. I had to order freeze-dried food from another site to get it in time.
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Response from Freezedried & Co
Hello Sir, Your order has been shipped 48 hours after your validation. Delivery to Switzerland takes about 3-4 working days, not including customs delays. Unfortunately, it is impossible to predict this delay in advance. We are sorry that the delivery did not take place on time and ask for the return of the parcel in order to proceed with the refund of your order. Thank you for your understanding. The Lyophilise & co team
G
Guillaume B.
Rating: 5 out of 5
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J
Jean R.
Rating: 5 out of 5
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Lucie M.
Rating: 5 out of 5
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Michel P.
Rating: 5 out of 5
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Lucas B.
Rating: 5 out of 5
Team availability
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J
Julie D.
Rating: 5 out of 5
Hello, perhaps you could increase the stock a little to have a little less out-of-stock products, especially on the best sellers.
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Hugo T.
Rating: 5 out of 5
Fast delivery, well packaged. Meets my expectations.
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Nicolas L.
Rating: 5 out of 5
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Manon R.
Rating: 5 out of 5
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Antoine R.
Rating: 5 out of 5
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V
Verified buyer
Rating: 5 out of 5
A
Anais R.
Rating: 5 out of 5
I really appreciated your responsiveness to my problem and the very good solution you found.
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J
Javier M.
Rating: 5 out of 5
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Lucas R.
Rating: 5 out of 5
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C
Charlotte M.
Rating: 5 out of 5
Speed, it was perfect
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L
Lucas L.
Rating: 5 out of 5
Good products
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A
Alejandro L.
Rating: 2 out of 5
The box arrived open
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Response from Freezedried & Co
Hello, the Lyophilise & Co team is sorry for this feedback. We hope the content was intact. If not, please do not hesitate to contact us directly by email team[at]lyophilise.com. Thank you for your confidence. The Lyophilise & Co team
C
Charlotte R.
Rating: 5 out of 5
Compliant and fast...
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S
Sophie T.
Rating: 5 out of 5
Very good, attentive customer service Products received on time and as ordered
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A
Antoine M.
Rating: 5 out of 5
Reactive Important choice
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L
Laurent P.
Rating: 5 out of 5
Fast. Improve packaging a little.
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C
Carlos M.
Rating: 5 out of 5
Perfect service. Delivery in Belgium on time.
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