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L
Rating: 5 out of 5
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 2 and 5 stars
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Rating: 5 out of 5
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H
Rating: 5 out of 5
Fast and accurate shipping
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J
Rating: 5 out of 5
Very good, order received quickly and everything was in order!
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T
Rating: 5 out of 5
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E
Rating: 5 out of 5
Nothing is wrong.
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J
Rating: 5 out of 5
Very fast and efficient.
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L
Rating: 5 out of 5
Fast delivery. Nickel-plated products.
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T
Rating: 5 out of 5
Product received quickly and very well packaged. This is my second order and I'm satisfied.
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C
Rating: 5 out of 5
In a few days I had the order at home. Along with a gift from the company. Informed at all times of the progress of the order. Satisfied and grateful. The food packages, in the absence of testing them, look strong. Looking forward to trying them on the road. Thank you.
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T
Rating: 5 out of 5
Everything was perfect, I have nothing to say.
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L
Rating: 5 out of 5
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A
Rating: 5 out of 5
Your customer service is responsive and always looking for a solution. Don't change a thing.
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G
Rating: 5 out of 5
Order delivered quickly and as ordered.
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C
Rating: 5 out of 5
I am very happy to buy from this store. It is already the 3rd time and I have never had any problem. I highly recommend it.
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C
Rating: 5 out of 5
Very good service and variety of food.
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H
Rating: 5 out of 5
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T
Rating: 5 out of 5
CLEAR
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G
Rating: 5 out of 5
Fast, on-time delivery
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C
Rating: 5 out of 5
Better than very good! Fast and efficient! Listening and good advice! I highly recommend both the equipment and the freeze-dried food! Very good indeed!
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L
Rating: 5 out of 5
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L
Rating: 5 out of 5
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C
Rating: 5 out of 5
As usual, everything is perfect with Lyophilise. Cardboard, delivery and items are top notch. I highly recommend this site for its reliability, service and artists.
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L
Rating: 5 out of 5
Good communication and fast delivery. An item was missing and they made a refund to speed up delivery (without charges despite the fact that after the refund the invoice did not reach the ceiling of the free parcel, a good attention (excuse my French).
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H
Rating: 5 out of 5
Good customer service Return by e-mail, Very fast delivery (2 days) parcel relay. Big choice of products Better: perhaps more choice of self-warming dishes, which are very practical, especially when it's forbidden to light fires in the forest for a hike lasting more than 12 hours.
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H
Rating: 5 out of 5
compliant product and fast delivery
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M
Rating: 5 out of 5
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G
Rating: 5 out of 5
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T
Rating: 5 out of 5
Due to an item not being in stock, receipt of my order was delayed. I wrote to them to make sure I'd receive my order on time, as my trekking trip was approaching. They did their best and I received my order two days early. Thank you very much.
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J
Rating: 5 out of 5
Nutritional quality of meals ideal for a full day's sport
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J
Rating: 5 out of 5
Very fast as always
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T
Rating: 5 out of 5
Very fast shipping, serious business.
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
Well packed. Package received promptly.
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T
Rating: 5 out of 5
Perfect delivery time
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G
Rating: 5 out of 5
Great products, fast 24-hour shipping. What more could you ask for?
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G
Rating: 5 out of 5
Speed
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P
Rating: 5 out of 5
Extremely fast shipping and delivery! Products as described. Great!
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C
Rating: 5 out of 5
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N
Rating: 2 out of 5
Disappointed, given the price of the products, I expected a higher quality than the products you can find in supermarkets much cheaper for example: too many additives, meat or fish dishes where there is almost no product, cooking meat or fish or cubes of cheese imperfect (remains too hard) even after 15Min of rehydration ... in short not convinced.
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Response from Freezedried & Co
Hello, thank you for your comment. We offer a wide range of freeze-dried meals made by different brands. The quality of the ingredients and the manufacturing method differ from one brand to another (many brands no longer use preservatives or additives). So please don't hesitate to contact us to help you make your choice, as we offer a selection of brands with 100% natural recipes and can direct you to some of our brands' leading recipes. Thank you for your understanding. Team Lyo.