Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 2 and 5 stars

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C
Charlotte L.
Rating: 5 out of 5
Ordered 2 24h rations, received on time, well protected and with a little message.
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Manon R.
Rating: 5 out of 5
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Jean B.
Rating: 5 out of 5
Everything was perfect, quality, delivery, deadlines ... top notch
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Lucas M.
Rating: 5 out of 5
Very fast and careful delivery. I recommend it!
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Antonio M.
Rating: 5 out of 5
Always extremely fast in preparing and delivering orders!
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Nadia E.
Rating: 5 out of 5
Responsive, perfect product, neat parcel
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Pierre P.
Rating: 5 out of 5
Very good quality products, very good customer relations, all positive things!
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Lucie P.
Rating: 5 out of 5
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Lucie M.
Rating: 5 out of 5
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Comprador Verificado
Rating: 5 out of 5
Easy and quick purchase, especially when you can choose gluten free food so easily. Very fast delivery as always.
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Hugo P.
Rating: 5 out of 5
This is not the first time I have ordered from this site. I have nothing to complain about. If there's a problem with your order because the product is unavailable, we'll replace it with another in the same style. Top quality
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Response from Freezedried & Co
Many thanks for your loyalty and bon appétit! The Lyophilise & Co team
J
Julie T.
Rating: 5 out of 5
Shipment conforms, very fast, very well packaged
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Jean T.
Rating: 5 out of 5
fast, reliable delivery
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Laurent M.
Rating: 5 out of 5
A little longer for the arrival of the parcel due to the change of chronopost relay point, but otherwise everything was top notch. A godsend to have been able to find last-minute hiking tools and equipment. It's also great to have a specialist freeze-dried food store in France for all those sports or jobs that require special organization.
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Response from Freezedried & Co
Thank you for your comment :) We wish you a wonderful hike! The Lyophilise & Co team
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Elise M.
Rating: 5 out of 5
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Comprador Verificado
Rating: 5 out of 5
As always, super professional!
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Comprador Verificado
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
Super available on the phone to change a delivery address and confirm product availability.
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Laurent P.
Rating: 5 out of 5
Excellent dish, quick processing of request. Highly recommend
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Elise D.
Rating: 5 out of 5
Ordered a product (168g hand filter pump for filtering turbid water to make it safe to drink) which kept all its promises and arrived within the 24-48h timeframe announced by Chronopost.
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Nicolas T.
Rating: 5 out of 5
Liked: quick response from support (I had to change the address of my order). Doing better: RAS
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Pierre D.
Rating: 5 out of 5
Good product description and fast shipping... I recommend 200%.
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Manon D.
Rating: 5 out of 5
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James A.
Rating: 5 out of 5
Good packaging, fast shipping
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Claire R.
Rating: 5 out of 5
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Camille P.
Rating: 5 out of 5
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Verified Buyer
Rating: 5 out of 5
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Emily S.
Rating: 5 out of 5
High-quality products and very fast delivery.
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Elise M.
Rating: 5 out of 5
fast and the products correspond to what is indicated ....but not yet tasted
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Lucas B.
Rating: 5 out of 5
Excellent
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Comprador Verificado
Rating: 5 out of 5
Fast shipping, great variety of products and quality brands.
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Manon L.
Rating: 5 out of 5
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Antoine D.
Rating: 5 out of 5
Package conforms to the order and was delivered on time. Top.
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Guillaume B.
Rating: 5 out of 5
Affordable price, well-prepared package and fast delivery
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Hugo T.
Rating: 5 out of 5
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Lucas D.
Rating: 5 out of 5
Fast delivery
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Isabella T.
Rating: 5 out of 5
Excellent service. All products delivered were as described and of excellent workmanship. Special mention to the signature of the person in charge of the package. Much appreciated.
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Laurent M.
Rating: 5 out of 5
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Guillaume M.
Rating: 5 out of 5
Fast delivery, products as ordered - I thought the road kit came with a bag but no big deal.
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Laurent D.
Rating: 5 out of 5
Good quality product Colie cared for and arrived quickly
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