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R
Rating: 5 out of 5
Fast and careful shipping, a wide selection of freeze-dried products
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2 and 5 stars
Reset filtersF
Rating: 5 out of 5
Well-packaged order and very fast service
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V
Rating: 5 out of 5
Top customer service
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F
Rating: 5 out of 5
I can only recommend, and their professionalism, choice of products is no longer to be demonstrated.
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S
Rating: 5 out of 5
Very satisfied with my order
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O
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Fast, efficient, the best!!
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B
Rating: 5 out of 5
Top products and delivery on time!
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H
Rating: 5 out of 5
Similar to other competitors in this sector, the business process from the start of the product offering on the website to the payment process is good. Financial institutions are required to verify the consistency of IBAN and account holder. There was some uncertainty, but the booking process was carried out promptly, without payment delay. Thank you.
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P
Rating: 5 out of 5
Super thank you
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K
Rating: 5 out of 5
Fast and uncomplicated. Thank you
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J
Rating: 5 out of 5
No issues with you!
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C
Rating: 5 out of 5
Fast delivery, item meets expectations. Very good.
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J
Rating: 5 out of 5
Order arrived on time, very quickly moreover, perfectly in line with the order and in good condition. Impeccable service!
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A
Rating: 5 out of 5
Perfect!
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K
Rating: 5 out of 5
I made my first order because the quality-price ratio was there. The order is simple, a small additional promotion and fast delivery with a voucher and a note from the preparer. Happy to have worked with a local company honestly professional Purchase of 51 freeze-dried meals
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O
Rating: 5 out of 5
Ok all good
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Y
Rating: 5 out of 5
Order well received, thank you Guillaume. I will test all this in July and will give feedback once everything is eaten. The aligot bags smelled like aligot but seem to be well sealed...
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M
Rating: 5 out of 5
Perfect, as usual!
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V
Rating: 5 out of 5
Everything is OK, fast and careful shipping as always.
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M
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
I OPENED A PACKET TO TASTE IT'S A GOOD TASTE. I KEEP THE OTHER PACKETS IN CASE OF WAR.
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J
Rating: 5 out of 5
very good service thank you
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G
Rating: 5 out of 5
very fast delivery
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B
Rating: 5 out of 5
Well packaged, perfect!
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J
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Always perfect!
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L
Rating: 5 out of 5
Great product
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K
Rating: 5 out of 5
Always sells a great product with a fast and efficient service in getting the items too me.
S
Rating: 5 out of 5
Everything is fine. I will order again
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F
Rating: 2 out of 5
I am celiac and cannot eat gluten. Traveling is a problem and for my next trip to Egypt, I bought 10 assorted packages of freeze-dried products. I used the "singluten" filter on the website. When the product arrived (with a delay), 5 are gluten-free, 2 do not say if they contain (I don't know if I can eat it) and 3 say with traces of gluten (I cannot eat it). I can only make use of half of the purchase.
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Response from Freezedried & Co
Hello,
We are very sorry for the experience you have had, and we completely understand your concern as a celiac.
First of all, we apologize for both the delay in delivery and the confusion with the gluten-free products. We are doing everything possible to improve and update the "gluten-free" filter on the website to make it as reliable as possible, but there may be discrepancies depending on the information provided by the brands.
In any case, you can return the products that contain gluten or traces, as well as those where the information is not clearly indicated, without any problem. We will refund these items as soon as we receive them.
For future purchases, we always recommend carefully checking the ingredient list and allergen mentions on each product sheet, as this is the most reliable and updated information, especially for people with allergies or intolerances.
We are at your disposal to help you select 100% suitable products for your next adventure.
Best regards,
We are very sorry for the experience you have had, and we completely understand your concern as a celiac.
First of all, we apologize for both the delay in delivery and the confusion with the gluten-free products. We are doing everything possible to improve and update the "gluten-free" filter on the website to make it as reliable as possible, but there may be discrepancies depending on the information provided by the brands.
In any case, you can return the products that contain gluten or traces, as well as those where the information is not clearly indicated, without any problem. We will refund these items as soon as we receive them.
For future purchases, we always recommend carefully checking the ingredient list and allergen mentions on each product sheet, as this is the most reliable and updated information, especially for people with allergies or intolerances.
We are at your disposal to help you select 100% suitable products for your next adventure.
Best regards,
C
Rating: 5 out of 5
Great material and super fast delivery: in 24 hours!
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G
Rating: 5 out of 5
Fast delivery, products conform to the description
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S
Rating: 5 out of 5
GOOD AND GOOD SERVICE
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H
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
Excellent service and excellent products. 100% recommendable
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D
Rating: 5 out of 5
Perfect.
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E
Rating: 5 out of 5
Very wide choice of quality products, with precise and complete explanations about their composition and utility. Good level customer service, with great advice in store. Fast and free delivery from a reasonable order amount.
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C
Rating: 5 out of 5
Order conforms to its description. Fast and careful shipping. Serious and professional site
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