The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
The service was impeccable and very professional. I can't wait to try your products.
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Jean R.
Rating: 5 out of 5
following a purchase from 17/11/2019
The service was impeccable and very professional. I can't wait to try your products.
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Nicolas M.
Rating: 5 out of 5
following a purchase from 17/11/2019
I just find the dates a little short product valid 6 months and I have only 3 months of date 28.02.20
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Response from Freezedried & Co
Hello, thank you for your comment. We are sorry for the inconvenience, we regularly check the dates on sports nutrition products and specify when the dates are less than 2-3 months. We will contact you by email for further information. Sincerely yours, Elodie from Team Lyo
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Hugo R.
Rating: 5 out of 5
following a purchase from 17/11/2019
I just find the dates a little short product valid 6 months and I have only 3 months of date 28.02.20
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Response from Freezedried & Co
Hello, thank you for your comment. We are sorry for the inconvenience, we regularly check the dates on sports nutrition products and specify when the dates are less than 2-3 months. We will contact you by email for further information. Sincerely yours, Elodie from Team Lyo
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James T.
Rating: 5 out of 5
following a purchase from 16/11/2019
Nothing to say as usual, no disappointment, product as expected.
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Antoine R.
Rating: 5 out of 5
following a purchase from 16/11/2019
Nothing to say as usual, no disappointment, product as expected.
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Michel L.
Rating: 5 out of 5
following a purchase from 15/11/2019
Fast shipping. Well packaged. I like the products. Perfect
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Theo M.
Rating: 5 out of 5
following a purchase from 15/11/2019
Fast shipping. Well packaged. I like the products. Perfect
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Pierre M.
Rating: 5 out of 5
following a purchase from 15/11/2019
Superb. Perfect. Very fast
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Lucas L.
Rating: 5 out of 5
following a purchase from 15/11/2019
Superb. Perfect. Very fast
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Jean T.
Rating: 5 out of 5
following a purchase from 14/11/2019
Fast delivery Considering the small size of the item, it might as well have arrived in my mailbox rather than having to pick it up at the post office. It wouldn't have cost any more...
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Response from Freezedried & Co
Thank you very much for your feedback. You have chosen to have your order delivered to a "point relais" and not to your home. This is why your parcel was delivered to the chosen point relais. If you wish to have your order delivered to the address of your choice, please select "Colissimo 48H à l'adresse de votre choix". I apologize for the inconvenience and wish you a good day. Sébastien from the Lyo team
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Lucie M.
Rating: 5 out of 5
following a purchase from 14/11/2019
Fast delivery Considering the small size of the item, it might as well have arrived in my mailbox rather than having to pick it up at the post office. It wouldn't have cost any more...
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Response from Freezedried & Co
Thank you very much for your feedback. You have chosen to have your order delivered to a "point relais" and not to your home. This is why your parcel was delivered to the chosen point relais. If you wish to have your order delivered to the address of your choice, please select "Colissimo 48H à l'adresse de votre choix". I apologize for the inconvenience and wish you a good day. Sébastien from the Lyo team
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