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C
Rating: 5 out of 5
Fast and efficient
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 2 and 5 stars
Reset filtersF
Rating: 5 out of 5
ok
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M
Rating: 5 out of 5
The site stands out for its seriousness and the speed of its deliveries. Thank you
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N
Rating: 5 out of 5
Wide range with the best brands of freeze-dried meals. Fast shipping, good packaging. Nothing to say, excellent site
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C
Rating: 5 out of 5
Top!
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G
Rating: 2 out of 5
No news about the replacement of a damaged package
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R
Rating: 5 out of 5
-
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A
Rating: 2 out of 5
Hello, I am giving two stars, not because of the quality of the products, which is impeccable, but because I ordered 4 energy bars and only received 2 in my package. Despite my follow-ups, I have not received any response from customer service for several weeks, nor a refund. I am not concerned about 4 euros, of course... but fortunately, it was 'only' energy bars, and not a more expensive product.
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Response from Freezedried & Co
Hello,
We sincerely apologize for this oversight as well as for the delay in responding to your follow-ups. We indeed fell behind in processing emails during that period.
As agreed a few days after your message, we have proceeded with the refund for the missing bars.
Thank you for your feedback, which helps us improve the quality of our service.
We sincerely apologize for this oversight as well as for the delay in responding to your follow-ups. We indeed fell behind in processing emails during that period.
As agreed a few days after your message, we have proceeded with the refund for the missing bars.
Thank you for your feedback, which helps us improve the quality of our service.
C
Rating: 5 out of 5
Top!
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O
Rating: 5 out of 5
Perfect, site to recommend for their seriousness.
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G
Rating: 5 out of 5
Ok.
L
Rating: 5 out of 5
As with every order, everything is always impeccable.
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C
Rating: 5 out of 5
Excellent choice of products, suggestions and packs adapted to each profile. Last order for a gift, still waiting but the team contacted me to explain the reasons. Serious.
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M
Rating: 5 out of 5
Easy to use website, wide selection of products at great prices, well-packaged goods and fast and secure shipping.
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T
Rating: 5 out of 5
super customer service, wide range
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J
Rating: 5 out of 5
The quality is exceptional; we have tried new products and they have greatly improved delivery times, which is fantastic for our needs, as we have little room for maneuver due to the activities we organize. Thank you very much for your service and attention.
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G
Rating: 5 out of 5
Order on point, very good site
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O
Rating: 5 out of 5
Thank you, perfect
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N
Rating: 5 out of 5
The purchased water bottle works perfectly as described. I used it in the Keyras.
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F
Rating: 5 out of 5
Fast delivery
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P
Rating: 5 out of 5
Package delivered on time.
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C
Rating: 5 out of 5
Everything is correct, as expected.
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Y
Rating: 5 out of 5
Very good!
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D
Rating: 5 out of 5
Great as usual. Went to do the GR 400 with the ordered products always on point. Dominique.
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P
Rating: 5 out of 5
Very good and fast, however an opened bag in the box and about 30% of the contents loose... Other than that, nothing to report.
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C
Rating: 5 out of 5
Very good and fast, however one opened bag in the box and about 30% of the contents loose... Other than that, nothing to report.
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S
Rating: 5 out of 5
Excellent water bottle.
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F
Rating: 2 out of 5
I received my Toaks Pot with no problem. However, I think the item is faulty as there was a scratch on the inside of the Pot. Because of this, as soon as I cook something in the Pot, the food cracks and sticks to the bottom. If possible, I would like to exchange the Pot for a functional one.
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S
Rating: 5 out of 5
Fast and compliant delivery.
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A
Rating: 5 out of 5
Bought for a road trip in Norway, it's perfect.
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B
Rating: 5 out of 5
Many varieties of products and a shipment without incidents
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D
Rating: 5 out of 5
Everything was perfect thank you
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I
Rating: 5 out of 5
The shop delivered very quickly, the goods are top, the prices are very cheap, thank you.
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A
Rating: 5 out of 5
The departure of the package and delivery a bit slow.
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D
Rating: 5 out of 5
Nothing to report order received on time perfect
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L
Rating: 5 out of 5
Freeze-dried meals really change life while hiking! Top delivery
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K
Rating: 5 out of 5
Great customer service
V
Rating: 5 out of 5
Good hiking products and a shipment without any problems. I recommend this site for your future outings.
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A
Rating: 5 out of 5
As usual, fast delivery, the meals are hearty and honestly not bad (better than some canned goods, in any case). Always satisfied, long life to you!
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J
Rating: 5 out of 5
Everything perfect
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