Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.
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Response from Freezedried & Co
Thank you very much for your message and for your confidence! We'll pass the word on to the whole team :) The Lyo team wishes you a wonderful day
C
Comprador verificado
Rating: 5 out of 5
All correct
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
C
Comprador verificado
Rating: 5 out of 5
Fast shipping and neatly packaged. Good product.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
M
Michel D.
Rating: 5 out of 5
Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.
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Response from Freezedried & Co
Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts ;)
C
Comprador verificado
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
C
Carlos F.
Rating: 5 out of 5
Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????
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Response from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team ;) Enjoy your trek! The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 3 out of 5
wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
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Response from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
H
Hugo L.
Rating: 5 out of 5
speed of service
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Response from Freezedried & Co
The Lyophilise & Co team thanks you :)
G
Guillaume B.
Rating: 5 out of 5
The team's attentiveness and efficiency :) thank you!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team ???
L
Lucas R.
Rating: 5 out of 5
All that's left now is to test the products. I hope I've chosen well ;-)
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Response from Freezedried & Co
Thank you for your comment! Have a nice day? The Lyo Team ???
J
Jean M.
Rating: 5 out of 5
Serviço de topo. Extensa lista de produtos para todo o tipo de aventura/sobrevivência Aconselho vivamente.
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Response from Freezedried & Co
Obrigado pela vossa opinião. A equipa Lyo :)
C
Charlotte L.
Rating: 5 out of 5
Deadlines met, team attentive and very pleasant contact. I will order again without hesitation.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Michel R.
Rating: 3 out of 5
-
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
M
Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
M
Michel R.
Rating: 3 out of 5
-
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
J
Julie D.
Rating: 3 out of 5
Preparation and delivery time too long.
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Response from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
C
Camille R.
Rating: 5 out of 5
Very competitive prices, fast delivery, very good communication. Well done website.
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Response from Freezedried & Co
Thank you for your comprehensive review and feedback! The Lyo team wishes you a good day :)
L
Lucia G.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucia G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucia G.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Great service.
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
N
Nicolas R.
Rating: 5 out of 5
2 purchasing experiences with them, the first in May which went perfectly: shipped 48 hours after purchase. The 2nd in July, right in the middle of their move. Although it wasn't shipped in 48 hours, after contacting their sales department, they were able to arrange for my order to arrive in time for my hike.
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Response from Freezedried & Co
Thank you very much for your feedback. We're delighted to be able to slip into your backpack for your hikes! The Lyo team
J
Jean L.
Rating: 5 out of 5
The shipment was very fast. The packaging in a second life box is a very good idea. Thank you
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to leave this review ;) Thank you for your confidence!
T
Theo D.
Rating: 5 out of 5
Very good quality small multi-purpose shovel. Really pleased with my purchase. I recommend it without any problem.
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team wishes you a wonderful day :)
H
Hugo R.
Rating: 5 out of 5
Listens to customers and takes initiatives to meet their demands for rapid delivery
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Response from Freezedried & Co
Our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
L
Laurent R.
Rating: 3 out of 5
Order received yesterday. Made for survival bag. Disappointed to see a Gourmiz coconut cereal bar expired on 7/25/23. Especially with large order. I don't see how I can put it in a survival bag .
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Response from Freezedried & Co
Thank you for your order. We apologize for the storage date problem, our customer service will contact you to see with you what to do to solve this problem. Have a nice day from the Lyo team.
T
Theo M.
Rating: 5 out of 5
Wide selection, fast delivery
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Response from Freezedried & Co
Thank you so much for your feedback and your confidence! The Lyo team wishes you all the best :)
V
Verified buyer
Rating: 5 out of 5
Response from Freezedried & Co
The Freezedried & Co team thanks you for your note :)
J
Jean L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
J
Jean L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
G
Guillaume M.
Rating: 5 out of 5
Top. Answers all questions. Very responsive and accommodating... I recommend+++.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume M.
Rating: 5 out of 5
1st experience and not the last! Top quality
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team wishes you a wonderful day :)
C
Charlotte P.
Rating: 5 out of 5
Very fast delivery within 48 hours. Satisfactory products. Would recommend.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
L
Lucie M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas R.
Rating: 5 out of 5
Top-notch after-sales service! Following the move, shipping time extended, but after having a collaborator on line, my package was shipped within the day! Perfect ;-)
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your confidence!
C
Claire R.
Rating: 5 out of 5
Choice, responsiveness, price.
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Response from Freezedried & Co
Thank you for your confidence and for this review ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Everything according to the description. Delivery times were met perfectly. Highly recommended.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
V
Verified buyer
Rating: 3 out of 5
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Response from Freezedried & Co
Hello, Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them. The whole team wishes you a good day!
L
Lucas D.
Rating: 5 out of 5
Very good. SAV au top. Just keep going :D
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
After a week I still haven't received the package and the store is not responding to my messages UPDATE: After consulting with customer service, they managed to send me all the products requested, and they also gave me some gift in the package. It would have been nice to receive an email a little earlier warning that the order is delayed.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) We take your comments into account to help us improve. Thank you. The Lio team
H
Hugo R.
Rating: 5 out of 5
The telephone service is top-notch. If you have a problem, they make it easy for you to contact them. The products are of high quality and the price is much lower than other sites. Thank you
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Response from Freezedried & Co
Our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
M
Miguel G.
Rating: 5 out of 5
Easy to reach Adaptable
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team wishes you a good day :)
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