Customer reviews of Freezedried & Co

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Claire B.

Rating: 5 out of 5

Published on 18/12/2019 à 09h44 following a purchase from 18/12/2019

Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.

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Omar R.

Rating: 5 out of 5

Published on 16/12/2019 à 14h48 following a purchase from 16/12/2019

Product, service and delivery times as described on the site. A perfect and complete site.

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Theo L.

Rating: 5 out of 5

Published on 16/12/2019 à 14h48 following a purchase from 16/12/2019

Product, service and delivery times as described on the site. A perfect and complete site.

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Antoine D.

Rating: 5 out of 5

Published on 15/12/2019 à 19h08 following a purchase from 15/12/2019

Perfect ,fast delivery ,packaging ok ,products not yet tested

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Pierre M.

Rating: 5 out of 5

Published on 15/12/2019 à 19h08 following a purchase from 15/12/2019

Perfect ,fast delivery ,packaging ok ,products not yet tested

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Miguel R.

Rating: 5 out of 5

Published on 13/12/2019 à 16h25 following a purchase from 13/12/2019

Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I'll order again.

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Olivia S.

Rating: 5 out of 5

Published on 13/12/2019 à 16h25 following a purchase from 13/12/2019

Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I will order again.

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Comprador Verificado

Rating: 5 out of 5

Published on 13/12/2019 à 14h57 following a purchase from 13/12/2019

I had a problem with the delivery and liofilizado.es solved the problem,,,they were very kind,,,,thank you.

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Guillaume R.

Rating: 5 out of 5

Published on 13/12/2019 à 13h22 following a purchase from 13/12/2019

efficient, fast, quality

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Carlos R.

Rating: 5 out of 5

Published on 13/12/2019 à 13h22 following a purchase from 13/12/2019

efficient, fast, quality

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Comprador Verificado

Rating: 5 out of 5

Published on 12/12/2019 à 18h50 following a purchase from 12/12/2019

Everything very good, very fast shipping. I will buy again.

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Nicolas T.

Rating: 5 out of 5

Published on 12/12/2019 à 14h49 following a purchase from 12/12/2019

Very good

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Fatima M.

Rating: 5 out of 5

Published on 12/12/2019 à 14h49 following a purchase from 12/12/2019

Very good

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Charlotte R.

Rating: 5 out of 5

Published on 12/12/2019 à 14h48 following a purchase from 12/12/2019

Very good

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Elise R.

Rating: 5 out of 5

Published on 12/12/2019 à 14h48 following a purchase from 12/12/2019

Very good

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Theo D.

Rating: 5 out of 5

Published on 11/12/2019 à 12h58 following a purchase from 11/12/2019

Extremely fast delivery, much appreciated, and great products. I recommend

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Emily J.

Rating: 5 out of 5

Published on 11/12/2019 à 12h58 following a purchase from 11/12/2019

Extremely fast delivery, much appreciated, and great products. I recommend

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Lucie T.

Rating: 5 out of 5

Published on 11/12/2019 à 12h27 following a purchase from 11/12/2019

The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.

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Guillaume T.

Rating: 5 out of 5

Published on 11/12/2019 à 12h27 following a purchase from 11/12/2019

The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.

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Hugo B.

Rating: 5 out of 5

Published on 11/12/2019 à 06h04 following a purchase from 11/12/2019

Perfect

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Ava J.

Rating: 5 out of 5

Published on 11/12/2019 à 06h04 following a purchase from 11/12/2019

Perfect

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Charlotte D.

Rating: 5 out of 5

Published on 10/12/2019 à 17h22 following a purchase from 10/12/2019

Received promptly and very well packaged.

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Elise R.

Rating: 5 out of 5

Published on 10/12/2019 à 17h22 following a purchase from 10/12/2019

Received promptly and very well packaged.

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Comprador Verificado

Rating: 5 out of 5

Published on 10/12/2019 à 10h07 following a purchase from 10/12/2019

Very good

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Nicolas M.

Rating: 3 out of 5

Published on 09/12/2019 à 13h21 following a purchase from 09/12/2019

I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.

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Response from Freezedried & Co Published on 10/12/2019

Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo

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Claire M.

Rating: 3 out of 5

Published on 09/12/2019 à 13h21 following a purchase from 09/12/2019

I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.

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Response from Freezedried & Co Published on 10/12/2019

Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo

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Theo D.

Rating: 5 out of 5

Published on 09/12/2019 à 11h43 following a purchase from 09/12/2019

Ras

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Julie D.

Rating: 5 out of 5

Published on 09/12/2019 à 11h43 following a purchase from 09/12/2019

Ras

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Marie R.

Rating: 5 out of 5

Published on 09/12/2019 à 08h22 following a purchase from 09/12/2019

it would be nice to set up a loyalty card

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Response from Freezedried & Co Published on 10/12/2019

Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 ;-)

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Marie P.

Rating: 5 out of 5

Published on 09/12/2019 à 08h22 following a purchase from 09/12/2019

it would be nice to set up a loyalty card

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Response from Freezedried & Co Published on 10/12/2019

Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 ;-)

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Omar B.

Rating: 5 out of 5

Published on 08/12/2019 à 18h37 following a purchase from 08/12/2019

Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way

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Theo R.

Rating: 5 out of 5

Published on 08/12/2019 à 18h37 following a purchase from 08/12/2019

Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way

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Sophie M.

Rating: 5 out of 5

Published on 08/12/2019 à 14h20 following a purchase from 08/12/2019

Excellent site and good contact. I recommend

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Pierre D.

Rating: 5 out of 5

Published on 08/12/2019 à 14h20 following a purchase from 08/12/2019

Excellent site and good contact. I recommend

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Marie B.

Rating: 5 out of 5

Published on 08/12/2019 à 13h51 following a purchase from 08/12/2019

Nothing to say..good site

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Lucas D.

Rating: 5 out of 5

Published on 08/12/2019 à 13h51 following a purchase from 08/12/2019

Nothing to say..good site

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Comprador Verificado

Rating: 5 out of 5

Published on 08/12/2019 à 07h21 following a purchase from 08/12/2019

Perfect, as always... Both the delivery time and the quality of the products...

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Carlos G.

Rating: 5 out of 5

Published on 06/12/2019 à 13h13 following a purchase from 06/12/2019

Very fast delivery and really neat package.

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Sophie T.

Rating: 5 out of 5

Published on 06/12/2019 à 13h13 following a purchase from 06/12/2019

Very fast delivery and really neat package.

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Laurent D.

Rating: 5 out of 5

Published on 05/12/2019 à 06h12 following a purchase from 05/12/2019

Impeccable

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