Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 3 and 5 stars

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P
Pierre B.
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast, perfect delivery
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Omar B.
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast, perfect delivery
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Manon M.
Rating: 5 out of 5
following a purchase from 21/07/2019
All OK
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Michel D.
Rating: 5 out of 5
following a purchase from 21/07/2019
All OK
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Nicolas M.
Rating: 5 out of 5
following a purchase from 21/07/2019
Very good
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Michel T.
Rating: 5 out of 5
following a purchase from 21/07/2019
Very good
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Antoine M.
Rating: 5 out of 5
following a purchase from 20/07/2019
Quality product as described. Perfect comfort and minimal bulk. Meticulous packaging and super-fast delivery. In two words: very good.
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Amina M.
Rating: 5 out of 5
following a purchase from 20/07/2019
Quality product as described. Perfect comfort and minimal bulk. Meticulous packaging and super-fast delivery. In two words: very good.
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Camille T.
Rating: 5 out of 5
following a purchase from 20/07/2019
TOP Choice and quality of products, fast delivery, nothing to add, great online shop. Thank you
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Guillaume R.
Rating: 5 out of 5
following a purchase from 20/07/2019
TOP Choice and quality of products, fast delivery, nothing to add, great online shop. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/07/2019
All correct and fast reception
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Lucas P.
Rating: 5 out of 5
following a purchase from 19/07/2019
There are a few bags that are torn and installed in the loose carton. Out of 30 units, 10 loose and 7 torn. Sportively.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. The sachets of the stick drinks are small and pre-cut, during transport they must have been mishandled. We will look for a solution to avoid this problem and we will contact you by e-mail for the refund/change of the torn sticks. Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo.
M
Miguel F.
Rating: 5 out of 5
following a purchase from 19/07/2019
There are a few bags that are torn and installed in the loose carton. Out of 30 units, 10 loose and 7 torn. Sportively.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. The sachets of the stick drinks are small and pre-cut, during transport they must have been mishandled. We will look for a solution to avoid this problem and we will contact you by e-mail for the refund/change of the torn sticks. Thank you in advance for your understanding. Yours sincerely, Elodie from Team Lyo.
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Claire M.
Rating: 5 out of 5
following a purchase from 19/07/2019
Everything is perfect, just enjoy ;-)
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Anais B.
Rating: 5 out of 5
following a purchase from 19/07/2019
Everything is perfect, just enjoy ;-)
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Laurent M.
Rating: 5 out of 5
following a purchase from 18/07/2019
Very fast and accurate delivery
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Jean R.
Rating: 5 out of 5
following a purchase from 18/07/2019
Very fast and accurate delivery
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Lucas T.
Rating: 5 out of 5
following a purchase from 18/07/2019
Always a very good contact and fast delivery, thank you.
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Lucas R.
Rating: 5 out of 5
following a purchase from 18/07/2019
Always a very good contact and fast delivery, thank you.
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Pierre D.
Rating: 5 out of 5
following a purchase from 17/07/2019
As I said today, congratulations to your company for the professionalism, the service and the seriousness of the people we talk to on the phone. If given the opportunity I would recommend your company.
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Ethan S.
Rating: 5 out of 5
following a purchase from 17/07/2019
As I said today, congratulations to your company for the professionalism, the service and the seriousness of the people we talk to on the phone. If given the opportunity I would recommend your company.
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Antoine L.
Rating: 5 out of 5
following a purchase from 17/07/2019
Impeccable service from order to delivery. No complaints.
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Theo R.
Rating: 5 out of 5
following a purchase from 17/07/2019
Impeccable service from order to delivery. No complaints.
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Pierre D.
Rating: 5 out of 5
following a purchase from 17/07/2019
Products arrived fairly quickly and well packaged. Super food quality and very practical packaging that avoids waste.
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Michel M.
Rating: 5 out of 5
following a purchase from 17/07/2019
Products arrived fairly quickly and well packaged. Super food quality and very practical packaging that avoids waste.
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Laurent D.
Rating: 5 out of 5
following a purchase from 17/07/2019
Good choice of quality products, good site, fast delivery
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Lucas R.
Rating: 5 out of 5
following a purchase from 17/07/2019
Good choice of quality products, good site, fast delivery
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Pierre R.
Rating: 5 out of 5
following a purchase from 16/07/2019
Perfect
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Manon R.
Rating: 5 out of 5
following a purchase from 16/07/2019
Perfect
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Isabel L.
Rating: 5 out of 5
following a purchase from 16/07/2019
Personalized service when needed, and always with a smile in your voice: one year I needed precise information on allergens, this year I needed to combine three separate orders into a single box. At Lyophilise & Co - fr, service is human and efficient.
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Manon T.
Rating: 5 out of 5
following a purchase from 16/07/2019
Personalized service when needed, and always with a smile in your voice: one year I needed precise information on allergens, this year I needed to combine three separate orders into a single box. At Lyophilise & Co - fr, service is human and efficient.
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Julie R.
Rating: 5 out of 5
following a purchase from 16/07/2019
nothing to complain about, very responsive.
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Theo R.
Rating: 5 out of 5
following a purchase from 16/07/2019
nothing to complain about, very responsive.
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Pierre M.
Rating: 5 out of 5
following a purchase from 15/07/2019
Top Fast delivery and dishes full of flavor...
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Isabella A.
Rating: 5 out of 5
following a purchase from 15/07/2019
Top Fast delivery and dishes full of flavor...
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Amina M.
Rating: 5 out of 5
following a purchase from 15/07/2019
Impeccable delivery: fast and accurate.
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Lucie L.
Rating: 5 out of 5
following a purchase from 15/07/2019
Impeccable delivery: fast and accurate.
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Antoine R.
Rating: 5 out of 5
following a purchase from 15/07/2019
delivered on time and with the products you asked for. all that's left is to taste them on a hike.
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Lucas D.
Rating: 5 out of 5
following a purchase from 15/07/2019
delivered on time and with the products you asked for. all that's left is to taste them on the trail.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/07/2019
Fast delivery. Very efficient.
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