Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
I appreciated the speed of delivery and, as usual, the quality of the products. I didn't like the large volume of the delivery box compared to the small volume of items ordered.
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Response from Freezedried & Co
Thank you very much for your feedback and loyalty! We are delighted that you appreciated the speed of delivery and the quality of our products. We have taken into account your comment about the volume of the delivery crate. We are constantly striving to optimize our packaging to reduce its environmental impact and improve our customers' experience. Your comment will help us to continue in this direction. Regarding your loyalty points, we understand your disappointment. Our loyalty points are valid for one year. We invite you to take full advantage of your points before they expire on your next purchases. We are aware of the importance of our customers' loyalty, and we thank you for your understanding. Finally, we note your wish for more discount offers. We regularly work to develop attractive promotions and loyalty programs. Please stay tuned to our communications so you don't miss out on any of our offers. Thank you again for your valuable feedback. We hope to see you soon on our site. The Lyo Team
E
Elise R.
Rating: 5 out of 5
As efficient and fast as ever in handling orders and delivery
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
V
Verified buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much :) Freezedried & Co team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Camille D.
Rating: 5 out of 5
I ordered some freeze-dried adventure food products on special offer and I must say I was pleasantly surprised by the taste. I recommend these products for bivouac outings over several days.
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
S
Sophie P.
Rating: 5 out of 5
Perfect fast delivery. Not yet tasted but highly recommended
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Response from Freezedried & Co
Thank you for your comment! Have a nice day :) The Lyo team
G
Guillaume D.
Rating: 5 out of 5
Item as described, fast delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Lucie R.
Rating: 5 out of 5
Nice selection of products. Orders are perfect (I've never had a problem) and delivered quickly.
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
M
Michel P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Michel P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Lucie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Lucie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
N
Nadia B.
Rating: 5 out of 5
Incredible! Super fast shipping even though I'm abroad. A site with fluid navigation and a wealth of information. I recommend it!
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Response from Freezedried & Co
Thank you for your feedback, our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
M
Michel M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
M
Michel M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Guillaume P.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Guillaume P.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Nicolas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie L.
Rating: 5 out of 5
Meets my expectations...delivery time always top notch....
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Marie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Marie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Arrived on time.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lio Team
M
Manon M.
Rating: 5 out of 5
Order placed on Sunday and delivered on Wednesday. At the top. The meals are excellent. I will order again for my future expeditions. Thank you for everything????????
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your expeditions :) Thank you for your trust! The Lyo team
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Manon L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
M
Manon L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
G
Guillaume P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Guillaume P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
O
Omar R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Omar R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
N
Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
H
Hugo L.
Rating: 5 out of 5
good preparation, consistent with descriptions, good delivery
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
L
Lucas D.
Rating: 5 out of 5
Large catalog and fast shipping. The only downside is that returns are a little more complicated than with other brands (shipping costs to pay in particular and reimbursement within 7 days of receipt of return). Otherwise, a great site that I can wholeheartedly recommend.
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Response from Freezedried & Co
Thank you very much for your review and recommendation, we really appreciate it! ?? We understand your point about returns. Our goal is always to provide you with the best possible experience. We are constantly working to improve our services, and your feedback is invaluable in helping us move forward. Please be assured that we do our utmost to process refunds as quickly as possible once the items have been received. As for shipping costs, we try to strike a balance between keeping our prices competitive and offering a quality service. Thank you again for your trust and understanding. We look forward to seeing you soon on our site! The Lyo Team
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Samir M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Samir M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Alejandro L.
Rating: 5 out of 5
Product conforms to my order and delivery time respected.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
I
Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
T
Theo R.
Rating: 5 out of 5
Compliant product
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Response from Freezedried & Co
Thanks for your comment! Have a nice day :-) The Lyo team
L
Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Anais R.
Rating: 4 out of 5
Shipping costs a little high, but the rest is very good
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Response from Freezedried & Co
Thank you very much for your positive feedback! We are delighted that you are satisfied with our products and service. Regarding shipping costs, we understand your comment. Unfortunately, shipping costs reflect the rates applied by our carriers to ensure that your orders arrive quickly and in perfect condition. We are constantly striving to optimize these costs without compromising service quality. We hope to see you soon on our site. :) The Lyo Team
A
Antoine R.
Rating: 5 out of 5
I would like to thank you warmly for your professionalism and efficiency. My parcel arrived perfectly on time, and everything is ready for me to start my bivouac with complete peace of mind. Your service is impeccable, and I'm really pleased with the quality of the products. Thanks again for your excellent work! See you soon for the next order, Philippe
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Response from Freezedried & Co
Thank you for your opinion, we are touched by your comment. A big thank you for your trust :) The Lyo team
L
Laurent D.
Rating: 5 out of 5
I saw the adventures of young Alexi Peschard on Mont Blanc. He ate these dishes during his three-month extreme excursion, so I'm trying out these products on a hike that I don't know. Super fast service and plenty of choice.
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your confidence! The Lyo team
L
Lucas R.
Rating: 5 out of 5
Hello I've only known you for a short time, but I don't regret having ordered your products. The products are top-notch and the deliveries are fast and well managed. The customer contact is efficient. Bravo Merci
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Response from Freezedried & Co
Thank you for your feedback, our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
M
Michel M.
Rating: 5 out of 5
Good selection of products. Fast delivery.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Nicolas T.
Rating: 5 out of 5
Thank you for the speed and friendliness on the phone.
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Response from Freezedried & Co
Thank you for your confidence and your positive feedback! :-) The Lyo team
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