The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
The chosen courier may work very well in France, but in Spain it is the worst...
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Response from Freezedried & Co
Thank you for taking the time to give us your feedback. The Lio Team
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Theo B.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Theo B.
Rating: 5 out of 5
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Theo B.
Rating: 5 out of 5
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Anais M.
Rating: 5 out of 5
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Anais M.
Rating: 5 out of 5
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Anais M.
Rating: 5 out of 5
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Karim M.
Rating: 5 out of 5
Wide range of products
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Antoine M.
Rating: 5 out of 5
Great product for my hikes good taste fast shipping great continue like this
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Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
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Lucas M.
Rating: 5 out of 5
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Lucas M.
Rating: 5 out of 5
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Julie D.
Rating: 5 out of 5
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Julie D.
Rating: 5 out of 5
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Response from Freezedried & Co
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Julie D.
Rating: 5 out of 5
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Nicolas M.
Rating: 5 out of 5
Several orders, filter straws, long-life rations, survival bars and cookies or materials. Never disappointed
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Verified Buyer
Rating: 5 out of 5
Delivery and the quality of the products was excelente
Response from Freezedried & Co
The Freezedried & Co team thanks you for your note.
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Pierre B.
Rating: 5 out of 5
Always top-notch, as usual. Fast delivery, fast service.
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Antoine R.
Rating: 5 out of 5
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Antoine R.
Rating: 5 out of 5
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Sophie M.
Rating: 5 out of 5
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Sophie M.
Rating: 5 out of 5
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Sophie M.
Rating: 5 out of 5
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Hugo R.
Rating: 4 out of 5
There was part of what I was looking for, that's good.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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James J.
Rating: 5 out of 5
Top speed. However, the parcel arrived by Chronopost and was completely flattened.
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Response from Freezedried & Co
Hello and sorry for this incident. I hope your meals are not damaged. The bags are normally strong. If you have any questions, please contact us at [email protected]. The Lyo team
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Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Laurent D.
Rating: 5 out of 5
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Laurent D.
Rating: 5 out of 5
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Claire D.
Rating: 5 out of 5
One of the best customer contacts - they do everything they can to find a solution for you.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
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Michel M.
Rating: 5 out of 5
Products in line with my expectations and fair prices, even if we'd like a small discount on each invoice.
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Response from Freezedried & Co
Thank you for your feedback. We offer free postage in relay point from 70 of purchases, we also have a loyalty program in place where you accumulate points when you order which generates a voucher. So accumulating a discount per purchase is a bit "tight" ^^. I'd also like to add an interesting link to our site, namely that of current special offers :) https://www.lyophilise.fr/bons-plans-c-3563
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Hugo R.
Rating: 5 out of 5
4th order placed on this site, fast and careful shipping as always, quick contact when there is a stock error and equally quick refund.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Jean D.
Rating: 4 out of 5
The delivery of my parcel was extremely fast, order placed the evening at 21h, parcel sent the next morning at 9h! It was afterwards that things got complicated, the post office took 7 days to pick up my parcel, which could not be delivered to the relay for some unknown reason, then finally two days later it was there, but the relay was closed. Next time I'll pay for express delivery to be sure of getting my parcel on time and do justice to the work done by the site.
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Response from Freezedried & Co
Sorry for the inconvenience. We can indeed refer you to other carriers if necessary, but it sometimes happens that there are delivery incidents and that it remains punctual. We wish you a pleasant day. The Lyo team
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Claire T.
Rating: 5 out of 5
simple site and fast delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Charlotte T.
Rating: 5 out of 5
Fast, careful delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Comprador Verificado
Rating: 5 out of 5
In general everything is perfect, as always. To improve something, I think there is little stock in some products. And above all, I find the shipping costs quite expensive.
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Response from Freezedried & Co
We are a small structure, we are committed to do well. The Lyophilized & Co team thanks you for your comment :) Regarding replenishment, some manufacturers have extended their production and delivery times. Do not hesitate to subscribe to availability alerts or contact us to be informed of arrivals or discover alternatives. We wish you a great day. The Lio team
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Antoine M.
Rating: 5 out of 5
A superb choice of rations, very complete for me. And don't forget the square, tidy parcel and fast shipping! Great experience
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Lucas T.
Rating: 5 out of 5
Very fast and careful delivery. I'm going to try the bars this weekend, but the salty taste is going to change my life. Thank you
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
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Camille R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Camille R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Camille R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Mehdi B.
Rating: 5 out of 5
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Response from Freezedried & Co
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Mehdi B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Mehdi B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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William J.
Rating: 5 out of 5
Wide choice of products, and fast delivery. No complaints!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Comprador Verificado
Rating: 5 out of 5
the shipment has been fast and the product is the correct one and has arrived in very good condition... recommended.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
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Pierre D.
Rating: 5 out of 5
already several orders on their site always so satisfied
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Lucas T.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophia T.
Rating: 5 out of 5
Ras, products as ordered. Professional packaging with bubble wrap and papier-mâché to wedge the boxes into the carton. As a result, the products are in perfect condition. So I'm a satisfied customer.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Lucas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucia F.
Rating: 5 out of 5
Large selection. Fast shipping!
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Michel R.
Rating: 5 out of 5
Fast, efficient and your order was respected to the letter.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Hugo L.
Rating: 5 out of 5
I'm always satisfied with this store, where I find my favorite brands and dishes for my long treks, as well as essential equipment.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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Guillaume D.
Rating: 4 out of 5
The speed of delivery is excellent. In terms of products, we really need more organic choices.
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Response from Freezedried & Co
Thank you for your feedback. We're always on the lookout for new recipes from our manufacturers. But it's true that organic products are still in the minority at the moment. That said, the emphasis in recent years has been on 100% natural recipes, i.e. without preservatives or additives. Here are the links to organic and 100% natural recipes. https://www.lyophilise.fr/repas-lyophilises-c-456?f808=oui https://www.lyophilise.fr/repas-lyophilises-c-456?f798=oui
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Sophie L.
Rating: 5 out of 5
Attractive price. On-time delivery. Thank you very much.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Comprador Verificado
Rating: 5 out of 5
The variety of brands and products. The speed of shipment and reception of the package.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
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