The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
Quick turnaround, varied offer Tasting of your products is scheduled for the first half of June.
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? Don't hesitate to let us know about your tastings ;) The Lyo team
J
Jean R.
Rating: 5 out of 5
Good quality products delivered quickly
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Response from Freezedried & Co
Thank you for your note :) The Lyophilise & Co team
J
Julie R.
Rating: 5 out of 5
Quick delivery. Plenty of choice but not all brands are equal. I much preferred the "Voyager" dishes.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Laurent M.
Rating: 5 out of 5
I appreciate the speed of shipment (important for impromptu hikes). I regret that many items are out of stock.
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Response from Freezedried & Co
Thank you for this review. Don't hesitate to sign up for availability alerts if you're interested in a particular product :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
Top customer service!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team ;)
L
Lucas M.
Rating: 5 out of 5
Fast delivery!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
H
Hugo P.
Rating: 5 out of 5
Lots of choice and fast shipping.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Manon R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
Highly reactive nickel
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team :)
J
Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
J
Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
J
Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
S
Sophia B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophia B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophia B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume T.
Rating: 4 out of 5
Fast, efficient ordering
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Fast. Efficient. No nonsense
Response from Freezedried & Co
Thank you very much for your feedback! The Freezedried & Co team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie P.
Rating: 4 out of 5
My 1st order was "confusing" as the addresses on the labelling were reversed and my parcel was delivered 50 km away to someone whose parcel I received. We were lucky that the address on the bottom label was correct and that I was able to contact the person and proceed with the exchange/return. The commercial gesture on the other hand was up to the mark for my 2nd order (points, reduction and elimination of delivery charges). Another point: the freeze-dried products are of high quality.
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Response from Freezedried & Co
We apologize for the inconvenience... Who knows, the beginning of a new friendship with the person who originally received your order? In any case, many thanks for your understanding, and we hope to see you again on our site. The Lyo Team
T
Theo D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
-
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Thanks for the note ????? :) The Lyo team
S
Sabrina E.
Rating: 5 out of 5
Parfyil y a plus qu'à testé
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Michel M.
Rating: 5 out of 5
Still plenty of choice. Drop-down menus to refine your search. Very fast delivery. Great stuff.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Manon T.
Rating: 5 out of 5
Always satisfied with the quality of the products and the attentiveness and assistance of customer service, thank you for your excellent work.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
M
Michel P.
Rating: 5 out of 5
Always fast shipping and attentive customer service.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
L
Laurent B.
Rating: 5 out of 5
Choice, competitive prices and great responsiveness when I made a mistake with my last order.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
N
Nicolas B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
N
Nicolas B.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
N
Nicolas B.
Rating: 4 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
P
Pierre T.
Rating: 5 out of 5
Already, I really like the products that Lyophilise & Co offers, with a very varied and complete range, but on top of that, they have a very good relationship with the customer, quick responses, fast shipping. They were even more helpful when I made a mistake with a double order, which they reassembled into one after the fact. That was very nice of them. In short, my experience was excellent and I recommend them!
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your confidence!
J
Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Javier G.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
M
Marie R.
Rating: 5 out of 5
Simple, efficient, fast, order received within two days. I approve!
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Manon R.
Rating: 5 out of 5
Order arrives very quickly Lots of choice on the site
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Jean B.
Rating: 5 out of 5
Fast, well-packaged and a particularly friendly customer-salesperson contact.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
V
Verified Buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
L
Lucas P.
Rating: 5 out of 5
Super Fast delivery Just waiting to be tested
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Comprador Verificado
Rating: 5 out of 5
Easy to order. Fast delivery.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
J
Julie T.
Rating: 5 out of 5
Delivery is very fast. The order was processed the same day and the parcel arrived two days after the order was placed. I have placed several orders over the years and am always satisfied with this seller.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
M
Marie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 4 out of 5
Large selection of products. Super fast shipping. However, with an order of almost 150e, delivery could be free at home..... By relay it's a bit average.
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Response from Freezedried & Co
Thank you for your feedback! It's true that we offer delivery in a "point relais" from 70. Although home delivery is interesting, the opening hours of most shops make it easier to pick up a parcel, and can be less inconvenient than being at home in the case of large parcels. That said, if we have the opportunity to add another type of delivery, we'll be sure to do so. The Lyo team.
T
Theo D.
Rating: 5 out of 5
Everything is perfect.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
N
Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas M.
Rating: 5 out of 5
Cool, nothing to complain about!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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