Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
We apologize for the inconvenience, as we had specified the correct delivery address. We hope it wasn't too much trouble for you to collect the parcel. Kind regards, Team Lyo.
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note :)
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note :)
I
Isabel L.
Rating: 5 out of 5
good quality and flavour, I recommend
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Response from Freezedried & Co
Top! Thanks for your feedback! Team Lyo
L
Laurent D.
Rating: 5 out of 5
The seriousness of the site, the quality and variety of the products on offer, and the professionalism of the staff.
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Response from Freezedried & Co
Many thanks for your opinion :) Team Lyo
A
Alejandro G.
Rating: 5 out of 5
Perfect delivery. Not yet tested for hiking
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Response from Freezedried & Co
Thank you for your feedback. Have a good trip! Team Lyo
G
Guillaume L.
Rating: 5 out of 5
After a problem restocking a product, customer service offered me another product which I did not accept. The unsupplied product was immediately refunded and the rest of the order shipped. The customer service person was very friendly and competent. Great site. Warmly recommend.
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Response from Freezedried & Co
Thanks for your feedback :) Team Lyo
H
Hugo D.
Rating: 5 out of 5
Very good communication, impeccable products and delivery
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Response from Freezedried & Co
Many thanks for your feedback on our services. The Lyo Team
M
Michel M.
Rating: 5 out of 5
Fast shipping, quality products. Good communication with customer service.
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Response from Freezedried & Co
Thank you for your feedback :) Team Lyo
E
Elise L.
Rating: 5 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you! The Lyo team
S
Sabrina E.
Rating: 5 out of 5
This time everything went well, delivery as expected no delay not yet tested the products
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Response from Freezedried & Co
Thanks for your feedback :) The Lyo team
L
Lucas D.
Rating: 4 out of 5
r.a.s
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
O
Omar B.
Rating: 5 out of 5
Package received on time. Very good quality packaging. Serious business
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
L
Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
L
Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
L
Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
L
Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
L
Laurent T.
Rating: 5 out of 5
Delivery on time, everything correct
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
G
Guillaume R.
Rating: 4 out of 5
Hearty MX3 meals, good overall. Vanilla cream excellent for lyo
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Response from Freezedried & Co
Thank you for your feedback following your order on our website :) Don't hesitate to give your opinion directly on the article cards of the tested recipes. The Lyo team
F
Fatima M.
Rating: 4 out of 5
the strawberry pieces are too small
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Response from Freezedried & Co
Thank you for your feedback, we will pass on your comment to the manufacturer. We have another brand available that offers sliced strawberries, not diced (https://www.lyophilise.fr/fraises--fruits-lyophilises-p-4692). The Lyo Team is at your disposal should you need us.
J
Julie L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
J
Julie L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
P
Pierre P.
Rating: 4 out of 5
Fast delivery and good quality products
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Miguel F.
Rating: 5 out of 5
Delivery on time, products very well packaged, nothing to complain about as usual.
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Response from Freezedried & Co
Thank you for taking the time to rate us :)
J
Jean L.
Rating: 5 out of 5
Lyophilisé is the best company I know. Everything is always perfect. Site, order, item, description, customer service. It's always top-notch.
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Response from Freezedried & Co
We're a small company, so we're keen to do well. The Lyophilise & Co team thanks you for your loyalty :)
G
Guillaume M.
Rating: 5 out of 5
Clear website, compliant and efficient ordering and delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
H
Hugo M.
Rating: 5 out of 5
Very good, good products, fast, thank you...
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
A
Antoine B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! Team Lyo
A
Antoine B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback! Team Lyo
A
Anais M.
Rating: 5 out of 5
Apart from working weekends, like https://www.equipement-survie.fr/, I can't think of anything you could do better. In short, for me, you're perfect, both in terms of sales policy (excellent choice of products) and technique (excellent description of said products, with the weight always indicated) Ha! Yes, maybe reply to my e-mail: Marc Cooreman Wed. Sep 16, 2020 11:23 AM To ariane Hi Ariane, I'm modo of the Instinct de survie forum; I'm in charge of Lyo&Co com on the forum. You're continuing to diversify, with MUL products today. Can we find out more about your medium- and long-term strategy: do you aim to become a key site in the world of hiking, trail running and mountaineering? What's your pricing policy? In which markets? I would have used the telephone, but an accident deprived me of my voice (and of hiking), so I'm abusing the keyboard. Thank you very much, ISO
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Response from Freezedried & Co
Thank you for your great review. Our customer service department tries to be as responsive as possible, but we're still a small team, so weekends are important for recharging the batteries :) However, we have no record of your email. Is it possible to resend it to team[at]lyophilise.com? Thank you for your understanding. Team Lyo
G
Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note! Team Lyo
G
Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note! Team Lyo
A
Antoine B.
Rating: 5 out of 5
Everything went very well.....
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Response from Freezedried & Co
Thank you for your feedback. Team Lyo
L
Lucas D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
L
Lucas D.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for your note
C
Comprador verificado
Rating: 5 out of 5
speed of shipment
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note! Team Lyo
J
Julie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note! Team Lyo
M
Marie R.
Rating: 4 out of 5
I really liked it. I just had a problem with the amount of water I had to add - there wasn't a line on all the sachets, so I had a bit of trouble measuring.
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Response from Freezedried & Co
Thank you for your feedback. A large number of manufacturers now indicate the water level on the sachet with a water line. Unfortunately, two or three still only indicate the dosage in ml. We are going to add this information to the product data sheets. Kind regards, Team Lyo
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
G
Guillaume D.
Rating: 5 out of 5
Fast delivery, good quality products!
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co ;)
C
Charlotte R.
Rating: 5 out of 5
Fast shipping: less than 72 hours, perfect package, nothing to complain about :)
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Youssef E.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
Y
Youssef E.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for this rating! The Lyophilise & Co team
C
Camille R.
Rating: 5 out of 5
I especially appreciate the lower prices, which you can't necessarily find on freeze-dried food brand websites + the personalized note inside the box :)
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
V
Verified buyer
Rating: 5 out of 5
Very good..
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
E
Elise M.
Rating: 5 out of 5
fast shipping and serious seller ??
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Response from Freezedried & Co
Thank you for your feedback following your order on our website :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Very good service: fast and compliant
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Response from Freezedried & Co
Thank you for your feedback. The Lyo Team
G
Guillaume T.
Rating: 5 out of 5
Good product, fast delivery, the person who answered the phone met my expectations. Thank you, LY
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
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