Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 4 and 5 stars

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M
Marie L.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fast delivery, as usual. Very reliable and to be recommended.
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Claire M.
Rating: 5 out of 5
following a purchase from 04/09/2019
Good products, well packaged, arrived quickly, wide choice of products.
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Elise D.
Rating: 5 out of 5
following a purchase from 04/09/2019
Good products, well packaged, arrived quickly, wide choice of products.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 04/09/2019
excellent service.
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Lucas B.
Rating: 5 out of 5
following a purchase from 04/09/2019
excellent service.
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Pierre L.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fine
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Laurent M.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fine
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Lucas M.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very fast delivery,less than 2 days to receive my parcel,very satisfied.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very fast delivery,less than 2 days to receive my parcel,very satisfied.
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Theo R.
Rating: 5 out of 5
following a purchase from 03/09/2019
As for the merchandise, I haven't tested it yet.
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Hugo L.
Rating: 5 out of 5
following a purchase from 03/09/2019
as for the merchandise, I haven't tested it yet.
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Antoine M.
Rating: 5 out of 5
following a purchase from 03/09/2019
Speed of delivery, little note to accompany. I'm waiting to test the products before saying more.
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Charlotte D.
Rating: 5 out of 5
following a purchase from 03/09/2019
Speed of delivery, little note to accompany. I'm waiting to test the products before saying more.
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Jean P.
Rating: 4 out of 5
following a purchase from 03/09/2019
Fast delivery after purchase. It would be good on jarred products to say more explicitly the contents of the jars... I discovered this while browsing through another link. Initially, I wanted to know whether the portions were packaged in bulk or in separate, hermetically sealed portions...
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Response from Freezedried & Co
Hello, thank you for your feedback. We will be updating our product sheets in the coming months on these products and will add this mention. Please don't hesitate to contact us if you need any further information. Best regards, Elodie from Team Lyo.
L
Lucie B.
Rating: 4 out of 5
following a purchase from 03/09/2019
Fast delivery after purchase. It would be good on jarred products to say more explicitly the contents of the jars... I discovered this while browsing through another link. Initially, I wanted to know whether the portions were packaged in bulk or in separate, hermetically sealed portions...
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Response from Freezedried & Co
Hello, thank you for your feedback. We will be updating our product sheets in the coming months on these products and will add this mention. Please don't hesitate to contact us if you need any further information. Best regards, Elodie from Team Lyo.
C
Charlotte T.
Rating: 5 out of 5
following a purchase from 03/09/2019
I've got it all, fast, well packaged, I haven't tasted it. efficient.
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Michel M.
Rating: 5 out of 5
following a purchase from 03/09/2019
I've got it all, fast, well packaged, I haven't tasted it. efficient.
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Pierre L.
Rating: 5 out of 5
following a purchase from 03/09/2019
Super
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Pierre B.
Rating: 5 out of 5
following a purchase from 03/09/2019
Super
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Sophie T.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very good and ..... French
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Charlotte R.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very good and ..... French
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Jean M.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good, very good...
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Laurent M.
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good, very good...
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Julie B.
Rating: 5 out of 5
following a purchase from 02/09/2019
Ras. It was my first order. All went well. I will be back.
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Michel R.
Rating: 5 out of 5
following a purchase from 02/09/2019
Ras. It was my first order. All went well. I will be back.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 02/09/2019
in line with expectations
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Jean P.
Rating: 5 out of 5
following a purchase from 02/09/2019
in line with expectations
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Mehdi M.
Rating: 4 out of 5
following a purchase from 02/09/2019
Fast order, but some boxes with dents unfortunately, if possible put more protection in the box next time.
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Nicolas M.
Rating: 4 out of 5
following a purchase from 02/09/2019
Fast order, but some boxes with dents unfortunately, if possible put more protection in the box next time.
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Guillaume M.
Rating: 4 out of 5
following a purchase from 02/09/2019
A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.
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Response from Freezedried & Co
Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team
S
Samir B.
Rating: 4 out of 5
following a purchase from 02/09/2019
A wide choice of products not found elsewhere, very interesting selection criteria and regular promotions: an invaluable site. Delivery is fast, in appropriate packaging. The only reservation about logistics is that there's no message telling you when your delivery has arrived at your destination, which could mean you forget.
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Response from Freezedried & Co
Thank you very much for your feedback. Normally, you should receive an e-mail or SMS telling you that your parcel has been delivered to the relay point. We'll check with our carrier to make sure this doesn't happen again. Sébastien from the Lyo team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/09/2019
This is the second time I have purchased. No problems at all. The products as advertised on the website. The service was fast and efficient. The delivery just fine, as the lack of coordination of the transport agency, beyond the control of the company.
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Sophie B.
Rating: 5 out of 5
following a purchase from 31/08/2019
Excellent site, very good and varied products
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Theo R.
Rating: 5 out of 5
following a purchase from 31/08/2019
Excellent site, very good and varied products
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Theo M.
Rating: 5 out of 5
following a purchase from 31/08/2019
EFFICIENCY & SPEED 5 Stars Hat Opinion : COLISSIMO seems to me ONEROUS All the more so, that in Nouméa, the customs also tax the transport of 30 There is perhaps a postal formula to find, to decrease these additional costs, which in this case are almost as expensive as the value of the parcel. Sincerely MichCA
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Response from Freezedried & Co
Hello, thank you for your feedback. Concerning our shipments to Noumea, we have a price list provided by Colissimo which we apply according to the weight of your parcel. For the moment, we have not found any cheaper and equally efficient solutions for shipments to this destination. We'll take note of your comments for future shipments. Kind regards, Team Lyo
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Laurent M.
Rating: 5 out of 5
following a purchase from 31/08/2019
EFFICIENCY & SPEED 5 Stars Hat Opinion : COLISSIMO seems to me ONEROUS All the more so, that in Nouméa, the customs also tax the transport of 30 There is perhaps a postal formula to find, to decrease these additional costs, which in this case are almost as expensive as the value of the parcel. Sincerely MichCA
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Response from Freezedried & Co
Hello, thank you for your feedback. Concerning our shipments to Noumea, we have a price list provided by Colissimo that we apply according to the weight of your package. For the moment, we have not found any cheaper and equally efficient solutions for shipments to this destination. We'll take note of your comments for future shipments. Kind regards, Team Lyo
Y
Youssef B.
Rating: 5 out of 5
following a purchase from 31/08/2019
very good, just what I asked for
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Theo T.
Rating: 5 out of 5
following a purchase from 31/08/2019
very good, just what I asked for
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T
Theo T.
Rating: 5 out of 5
following a purchase from 31/08/2019
Express delivery
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Lucie D.
Rating: 5 out of 5
following a purchase from 31/08/2019
Express delivery
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