Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 4 and 5 stars

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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2019
Good quality product. They modified the order once placed as requested and delivered on time. Very satisfied. Thank you
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Lucas R.
Rating: 5 out of 5
following a purchase from 22/04/2019
Delivery times respected, email sent at each stage of processing the order to inform us of tracking, product less expensive than on other site even with postage, recommend without problem
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Jean B.
Rating: 5 out of 5
following a purchase from 22/04/2019
Delivery times respected, email sent at each stage of processing the order to inform us of tracking, product less expensive than on other site even with postage, recommend without problem
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Michel M.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say
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Laurent R.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say
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Carmen R.
Rating: 5 out of 5
following a purchase from 21/04/2019
Perfect
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Nicolas B.
Rating: 5 out of 5
following a purchase from 21/04/2019
Perfect
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Isabel L.
Rating: 5 out of 5
following a purchase from 21/04/2019
Quick order to place on the site, delivered on time. Very satisfied with the product
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Elise L.
Rating: 5 out of 5
following a purchase from 21/04/2019
Quick order to place on the site, delivered on time. Very satisfied with the product
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Manon D.
Rating: 5 out of 5
following a purchase from 20/04/2019
super site tout est super prix qualite on trouvent tout notre bonheur en rations de n'importe quelles situations je recommande votre site a tous
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Hugo D.
Rating: 5 out of 5
following a purchase from 20/04/2019
super site tout est super prix qualite on trouvent tout notre bonheur en rations de n'importe quelles situations je recommande votre site a tous
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Michel P.
Rating: 5 out of 5
following a purchase from 20/04/2019
Fast service.
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Oliver A.
Rating: 5 out of 5
following a purchase from 20/04/2019
Fast service.
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Lucas T.
Rating: 4 out of 5
following a purchase from 20/04/2019
Good
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Nicolas B.
Rating: 4 out of 5
following a purchase from 20/04/2019
Good
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Camille P.
Rating: 5 out of 5
following a purchase from 20/04/2019
fast and efficient. Very good
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Hugo D.
Rating: 5 out of 5
following a purchase from 20/04/2019
fast and efficient. Very good
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Javier L.
Rating: 5 out of 5
following a purchase from 19/04/2019
I've been a customer for 2 years, and I won't be changing supplier, because I've built up a relationship of trust.
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Antonio L.
Rating: 5 out of 5
following a purchase from 19/04/2019
I've been a customer for 2 years, and I won't be changing supplier, because I've built up a relationship of trust.
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Jean R.
Rating: 5 out of 5
following a purchase from 18/04/2019
Fast, efficient, well-designed site. All you have to do is taste...
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Theo D.
Rating: 5 out of 5
following a purchase from 18/04/2019
Fast, efficient, well-designed site. All you have to do is taste...
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Javier G.
Rating: 4 out of 5
following a purchase from 17/04/2019
Friendly customer service that goes out of its way to make up for imponderables. Haven't tasted the products yet but will soon. Keep up the good work...
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Julie M.
Rating: 4 out of 5
following a purchase from 17/04/2019
Friendly customer service that goes out of its way to make up for imponderables. Haven't tasted the products yet but will soon. Keep up the good work...
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Anais L.
Rating: 5 out of 5
following a purchase from 17/04/2019
Very satisfied. Simple, fast, efficient. Package correctly packed and intact
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Carmen G.
Rating: 5 out of 5
following a purchase from 17/04/2019
Very satisfied. Simple, fast, efficient. Package correctly packed and intact
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Antoine B.
Rating: 4 out of 5
following a purchase from 16/04/2019
the taste wasn't very good.
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Response from Freezedried & Co
Thank you very much for your feedback. Could you please let us know what you didn't like about your order by emailing us at [email protected]? We might be able to recommend other recipes and brands to suit your tastes. Sébastien from the Lyo team.
H
Hugo M.
Rating: 4 out of 5
following a purchase from 16/04/2019
the taste wasn't very good.
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Response from Freezedried & Co
Thank you very much for your feedback. Could you please let us know what you didn't like about your order by emailing us at [email protected]? We might be able to recommend other recipes and brands to suit your tastes. Sébastien from the Lyo team.
A
Antonio F.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Antoine P.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Guillaume T.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Guillaume M.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Jean T.
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good advice and good product
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Ava S.
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good advice and good product
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Antoine R.
Rating: 5 out of 5
following a purchase from 15/04/2019
Products as described. Fast shipping. Perfect
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Jean D.
Rating: 5 out of 5
following a purchase from 15/04/2019
Products as described. Fast shipping. Perfect
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Charlotte P.
Rating: 5 out of 5
following a purchase from 15/04/2019
order arrived on time super plus qua taste I tell you that soon
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Theo L.
Rating: 5 out of 5
following a purchase from 15/04/2019
order arrived on time super plus qua taste I tell you that soon
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Anais L.
Rating: 5 out of 5
following a purchase from 14/04/2019
Despite an order delay, very good sales management
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Theo R.
Rating: 5 out of 5
following a purchase from 14/04/2019
Despite an order delay, very good sales management
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/04/2019
Recommended products
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